Customer Support Startups

Prox provides an AI product specialist for manufacturers of complex physical products, grounded in their manuals and deployed on product pages, dealer portals, internal tools, and AI platforms like ChatGPT and Claude. The system enables product discovery, customer support, configuration, and knowledge capture for manufacturers across industries like powersports, agriculture, HVAC, and construction equipment.

2 investors

FirstSupport.ai provides an AI assistant integrated with Zendesk that helps customer support agents respond faster, handle multilingual inquiries, access knowledge base information, and generate ticket summaries and performance reports.

1 investor

Gluetrail is a browser extension that generates step-by-step documentation with screenshots and videos from screen recordings and audio narration. It creates support and training materials from a single recording and publishes them across internal knowledge bases, community platforms, and social media.

1 investor

OpenSight uses large language models to automatically handle customer support tickets, enabling growing companies to manage inquiry volume and resolve customer questions without proportional increases in support staff.

1 investor

Vessel is a developer-first platform that enables companies to integrate with customer-facing applications through a unified API, webhooks, and managed data pipelines. It handles authentication, permission management, rate limiting, and data synchronization across multiple third-party apps.

1 investor

Wavelength is an AI-native platform that helps GTM and revenue teams manage and understand customer relationships by providing access to customer signals and data in a unified interface. The platform serves sales, customer success, and revenue teams at startups and enterprises.

1 investor

Zoltar Labs develops an AI-powered customer experience tool that incorporates a company's own knowledge and data to assist with customer interactions.

1 investor