Streem
acquired by FrontdoorYC S12San Francisco, US Β· Founded 2012 Β· 4 employees Β· 8 known investors
Streem built an augmented-reality-powered remote video assistance platform that let service professionals see customers' problems through their smartphone cameras and capture spatial data. Acquired by Frontdoor in 2019.
Also known as Streem Pro
Founders & leadershipΒ· Y Combinator alumni (S12)
Streem was founded in 2012 by Ritik Malhotra, Tanooj Luthra, and Samvit Ramadurgam.
Investors Β· 8
Also in the syndicate Β· 3
Company profile
researched Aug 2026Streem is a technology company that connects home service professionals with their customers through on-demand intelligent video. Its mobile platform applies augmented reality, computer vision and machine learning to a live HD video call so that users can capture information about equipment and job sites β including brand, model and serial numbers β take measurements, and save notes through a digital toolbox, while recording and capturing images during the session.
The product is organized around remote video sessions. When an agent or expert invites a customer into Streem, the two are connected in a "Room," which stores the artifacts associated with the call: recordings, "Streemshots" (captured images), GPS location where approved, and other data. Streem's developer platform exposes a REST API (authenticated with an API key ID and secret over Basic Auth) for retrieving rooms and their artifacts, and supports a free-form Reference ID so sessions can be keyed to an external ticket or call ID. Additional platform features documented for developers include expert availability states, group-based routing, a customer queue with queue position and estimated wait time derived from historical call data, reservations that match customers to available experts, an intake form for collecting issue details before the call, a generated call-details page listing session artifacts, and Streem Embed for use inside desktop-embedded iframes.
Streem's commercially marketed offering at the time of its 2018 funding was Streem Pro, available as a free trial through the Google Play Store and Apple App Store. The company also aliased a separate, earlier business at the same domain: a Y Combinator Summer 2012 company in San Francisco that offered unlimited cloud storage for media β a "magical drive" living in the cloud that let users offload files from computers and mobile devices, with on-the-fly media conversion for playback across devices and bandwidths, plus native Windows and Mac clients.
Founding story
Streem was founded in 2012 and took part in Y Combinator's Summer 2012 batch, based in San Francisco, with a four-person team and founders Ritik Malhotra (Founder/CEO), Tanooj Luthra (Founder/CTO) and Samvit Ramadurgam (Founder).
Business model
Streem sold access to its intelligent video platform to home service companies and their technicians, packaged as mobile apps (Streem Pro, distributed via the Apple App Store and Google Play) and, in later documentation, as an API and embeddable web experience that customer organizations integrate into their own support and contact-center workflows. Agents/experts invite customers into a video session; the resulting call artifacts are stored and retrievable programmatically, tying sessions back to the customer's own ticket or call IDs.
Streem Pro was offered on a free-trial basis to home service professionals, with the platform delivered as apps and an API for business customers.
βΈFull profile β market position, technology, go-to-market, geography
Market position
Streem positioned itself in the home services sector, with its 2018 funding intended to accelerate growth into what it described as a $400 billion home services market.
Streem's platform combines live video support with AR-, computer-vision- and machine-learning-driven capture, so that a remote expert can extract structured job information β model and serial numbers, measurements, notes and images β rather than only observing the customer's problem. The earlier cloud-storage product was positioned against other cloud storage tools on the basis that it consumed no local disk space while still providing instant, lag-free access, with media transcoded on the fly for any device or bandwidth.
Technology
The platform combines HD live video with augmented reality, computer vision and machine learning to capture measurements, equipment identifiers such as brand, model and serial numbers, notes and images. Session data is persisted per Room (recordings, Streemshots, GPS location with consent) and exposed through a versioned REST API using API key ID/secret Basic Authentication, with webhook-style events (for example group_reservation_updated) driving queue and reservation state in client applications, plus JavaScript/TypeScript example apps and an iframe-embeddable mode.
Go-to-market
Streem marketed to home service professionals through self-serve mobile app distribution and a free trial of Streem Pro on the Apple App Store and Google Play, and supported deeper integration through a developer platform with API keys, example applications and embeddable web components for customer-facing "click to video" flows.
Home service professionals and the companies that employ them, including organizations running contact centers or ticketing systems that route customers to remote experts. The earlier cloud-media product targeted consumers storing, streaming and sharing movies, photos and music.
Geography
Y Combinator lists the company's location as San Francisco. Coverage of the 2018 seed extension describes Streem as a Portland, Oregon-based company, and its investor base at the time included Oregon-focused funds (Oregon Venture Fund, Portland Seed Fund, Rogue Venture Partners).
Compiled by commissioned research from 8 cited public sources β announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed β not independently audited.
Founder mafia
2 people who came through Streem went on to found or lead other companies.
Competitors Β· 5
by search overlap
Companies competing with Streem for the same Google search keywords, organic and paid, via search-intersection analysis.
Timeline Β· 3
launches, deals, and filingsAlongside its seed extension, Streem announced a Board of Advisors including Serge Belongie (Cornell Tech), Christopher Croteau (General Manager of AR business in Intel's New Devices Group), Eric Doebele (founder of HandymanOnline.com and ReliableRemodeler.com) and Joseph Tou (VP of Corporate Development, Sony Innovation Fund).
Streem Pro was offered as a free trial with the app distributed through the Google Play Store and Apple App Store.
Y Combinator's company directory lists Streem (Summer 2012 batch, San Francisco) as acquired by Box in June 2014.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
In the news
βΈResearch sources Β· 8
primary sources listed
- Streemstreem.com Β· web
8 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Streem do?
- Streem connects home service professionals with customers via on-demand AR- and computer-vision-powered video calls.
- Who founded Streem?
- Streem was founded by Ritik Malhotra, Tanooj Luthra, Samvit Ramadurgam in 2012.
- Who are Streem's investors?
- Streem's investors include 500 Global, Flying Fish Ventures, GFR Fund, Oregon Venture Fund, Y Combinator.
- Who acquired Streem?
- Streem was acquired by Frontdoor.
- Where is Streem headquartered?
- Streem is headquartered in San Francisco, US.