Sprinklr
NYSE: CXMNew York, US · Founded 2009 · Incorporated in Delaware · 8 known investors
Sprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
AI & Machine LearningEnterprise SoftwareMarketing TechSaaS
Founders & leadership
Sprinklr was founded in 2009 by Ragy Thomas.
Investors · 8
Reported raises · per SEC filings
Form D private placements$40M disclosed across 1 round · 2014
▶$40MraisedMay 2014 · 5 investors · OtherRule 506(b)
▶$40MraisedMay 2014 · 5 investors · Other
Rule 506(b)Officers, directors & promoters on the filing
- Ragy ThomasExecutive Officer, Director
- Murali SwaminathanExecutive Officer, Director
- Carey LaiDirector
- Neeraj AgrawalDirector
- Christopher LynchExecutive Officer
- John McMahonDirector
- Carlos DominguezDirector
- Offering amount
- $40M
- Amount sold
- $40M
- Proceeds to insiders
- $2.5M
- First sale
- Apr 2014
- Incorporated
- Corporation, Delaware, 2011
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Founder mafia
4 people who came through Sprinklr went on to found or lead other companies.
Competitors · 7
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Hootsuite8826 shared keywordsHootsuite is a social media management platform that helps organizations manage, analyze, and optimize their social media presence across multiple networks. The company serves businesses of all sizes, from small companies to enterprises, providing tools for social marketing, listening, employee advocacy, and customer service.
Buffer7223 shared keywordsBuffer is a social media management platform for scheduling, creating, and publishing content across networks like Instagram, TikTok, LinkedIn, Facebook, and X, with community engagement and analytics tools. It serves creators, small businesses, freelancers, and agencies and includes an AI assistant for content creation.
Zendesk5840 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Brandwatch Exits false4803 shared keywordsBrandwatch provides social media management and marketing intelligence platforms that enable brands and agencies to monitor, analyze, and manage their digital presence and execute data-driven social strategies.
Later4730 shared keywordsLater is a platform for influencer marketing, social media management, and creator commerce that helps brands plan content, run campaigns, and track performance alongside creators.
Metricool3805 shared keywordsMetricool is a social media management and analytics tool that helps professionals schedule content, measure performance, and manage their presence across social platforms. It serves content creators, marketers, and businesses managing multiple social media accounts.
Companies competing with Sprinklr for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Sprinklr do?
- Sprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
- Who founded Sprinklr?
- Sprinklr was founded by Ragy Thomas in 2009.
- Who are Sprinklr's investors?
- Sprinklr's investors include Battery Ventures, Conductive Ventures, ICONIQ, JC2 Ventures, Oregon Venture Fund, Sixth Street, Valor Capital Group, Intel Capital.
- How much funding has Sprinklr raised?
- Sprinklr has disclosed $40M raised across 1 round.
- Where is Sprinklr headquartered?
- Sprinklr is headquartered in New York, US.