/Companies

Sprinklr, Inc.

NYSE: CXMUnicorn · $4B

New York, US · Founded 2009 · Incorporated in Delaware · 5,276 employees on LinkedIn · 17 known investors

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Sprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.

Founders & leadership

Sprinklr, Inc. was founded in 2009 by Ragy Thomas.

RTRagy Thomas
Ragy ThomasFounder & Chairman of the BoardRagy Thomas founded Sprinklr (NYSE:CXM) in 2009 and now serves as its Chairman, having built the company into a public enterprise software provider. He is also Co-Founder and Co-CEO of UnifyApps, which works on unifying enterprise systems into AI-driven workflows, and he is active as an angel investor and advisor.
MSMurali Swaminathan
Murali SwaminathanEVP2015–2021Executive Officer, Director at Sprinklr
CL
Christopher LynchExecutive
CDCarlos Dominguez
Carlos DominguezExecutive Chairman & Customer Evangelist2019–2023Carlos spent 22 years at Cisco Systems in various roles, including as a technology evangelist, and previously held management positions at Timeplex and Bell Atlantic. He is currently Director at Sprinklr, guiding strategy and leading marketing, sales, services, and partnerships.
RRRory Read
Rory ReadPresident and CEORory Read is President and CEO of Sprinklr. He previously served as President and CEO of Vonage from 2020 to 2024, and held senior leadership roles at Dell Technologies, Advanced Micro Devices, Lenovo, and IBM across four decades in technology, including a bachelor's degree in information sciences from Hartwick College.

Board

CLCarey Lai
Carey LaiInvestor, Former Board Member2013–2015Co-Founder & General Partner at Conductive Ventures
NANeeraj Agrawal
Neeraj AgrawalBoard MemberGeneral Partner at Battery Ventures
JM
John McMahonBoard director

Investors · 17

ICONIQlisted by ICONIQSan Francisco

How we know: company funding news (hacker news) · Not right? Tell us

Intel CapitalreportedSanta Clara · $1M – $20M

How we know: a partner's Signal profile · funding news · techcrunch.com · Not right? Tell us

Also in the syndicate · 2

Sixth Street GrowthTemasek Holdings

Reported raises · per SEC filings

Form D private placements

$40M disclosed across 1 of 2 rounds · 2014–2020

▶$40MraisedMay 2014 · 5 investors · Other
Rule 506(b)
Officers, directors & promoters on the filing
  • Ragy ThomasExecutive Officer, Director
  • Murali SwaminathanExecutive Officer, Director
  • Carey LaiDirector
  • Neeraj AgrawalDirector
  • Christopher LynchExecutive Officer
  • John McMahonDirector
  • Carlos DominguezDirector
Offering amount
$40M
Amount sold
$40M
Proceeds to insiders
$2.5M
First sale
Apr 2014
Incorporated
Corporation, Delaware, 2011
Federal exemptions
06b
Full filing on SEC EDGAR ↗

Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.

Valuation · disclosed

Disclosed events
$4Bvaluation at IPOJun 2021 · $16.00/share · 424B4
filing ↗

Source: SEC prospectus filings, and round valuations the company or its investors disclosed — follow each entry's link for the claim.

Founder mafia

2 people who came through Sprinklr, Inc. went on to found or lead other companies.

Related companies · 7

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Companies working in the same space as Sprinklr, Inc..

Acquisitions · 1

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In the news

Frequently asked questions

What does Sprinklr, Inc. do?
Sprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Who founded Sprinklr, Inc.?
Sprinklr, Inc. was founded by Ragy Thomas in 2009.
Who are Sprinklr, Inc.'s investors?
Sprinklr, Inc.'s investors include Azure Capital Partners, Battery Ventures, Conductive Ventures, Hellman & Friedman, ICONIQ, JC2 Ventures, Oregon Venture Fund, Sixth Street and 7 more.
How much funding has Sprinklr, Inc. raised?
Sprinklr, Inc. has disclosed $40M raised across 1 of its 2 known rounds.
Where is Sprinklr, Inc. headquartered?
Sprinklr, Inc. is headquartered in New York, US.