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Plain

London, GB · Founded 2020 · 56 employees on LinkedIn · 6 known investors

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Plain is a customer support platform that lets teams handle customer requests from Microsoft Teams, Slack, email, and in-app forms within a single tool. It offers features like SLA prioritization by customer tier, integrations with Linear, customer data cards, and AI that summarizes and labels support threads.

AI & Machine LearningEnterprise SoftwareSaaS

Founders & leadership

Plain was founded in 2020 by Simon Rohrbach.

SRSimon Rohrbach
Simon RohrbachCo-Founder & CEOSimon Rohrbach is the founder of Plain, a customer support platform for B2B SaaS teams that integrates with Microsoft Teams, Slack, email, and in-app channels.
MV
Matt VagniCo-founder & CTO

Investors · 6

Connect Ventureslisted by Connect VenturesLondon · $500K – $5M

How we know: Connect Ventures's portfolio page · open dataset · 5k.vc investor directory · Not right? Tell us

Index Ventureslisted by Index VenturesSan Francisco · $540K – $10.8M

How we know: Index Ventures's portfolio page · funding news · indexventures.com · open dataset · 5k.vc investor directory · Not right? Tell us

Ventures Togetherlisted by Ventures TogetherLondon · $50K – $250K

How we know: Ventures Together's portfolio page · Not right? Tell us

Pear VCreportedSan Francisco · $150K – $4M

How we know: a partner's Signal profile · Not right? Tell us

TechstarsreportedBoulder · $220K

How we know: open dataset · 5k.vc investor directory · Not right? Tell us

Funding

SEC filings, press & company announcements

Source: company announcements and press reports — follow each round's link for the claim.

Founder mafia

2 people who came through Plain went on to found or lead other companies.

Pietro BezzaBoard MemberFounded Connect VenturesAmira NaikBoard MemberFounded Connect Ventures

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Companies working in the same space as Plain.

In the news

Plain Raises $15M in Series A Fundingfinsmes.com · Feb 2025Plain raises €14.5 million to develop their collaborative B2B support platform | EU-Startupseu-startups.com · Feb 2025

Frequently asked questions

What does Plain do?
Plain is a customer support platform that lets teams handle customer requests from Microsoft Teams, Slack, email, and in-app forms within a single tool. It offers features like SLA prioritization by customer tier, integrations with Linear, customer data cards, and AI that summarizes and labels support threads.
Who founded Plain?
Plain was founded by Simon Rohrbach in 2020.
Who are Plain's investors?
Plain's investors include Battery Ventures, Connect Ventures, Index Ventures, Ventures Together, Pear VC, Techstars.
Where is Plain headquartered?
Plain is headquartered in London, GB.