Supportbench
2 known investors
Supportbench is a B2B customer support platform for SaaS support teams, offering account-aware tickets, dynamic SLAs, escalation workflows, health scoring, reporting, and AI assistance (summaries, suggested replies, QA scoring, sentiment) in one tool. It targets mid-market B2B support teams looking for more than basic ticketing but less overhead than enterprise suites.
AI & Machine LearningEnterprise SoftwareSaaS
Investors · 2
Frequently asked questions
- What does Supportbench do?
- Supportbench is a B2B customer support platform for SaaS support teams, offering account-aware tickets, dynamic SLAs, escalation workflows, health scoring, reporting, and AI assistance (summaries, suggested replies, QA scoring, sentiment) in one tool. It targets mid-market B2B support teams looking for more than basic ticketing but less overhead than enterprise suites.
- Who are Supportbench's investors?
- Supportbench's investors include Badhouse Ventures, Stand Up Ventures.