OvationCXM
8 known investors
OvationCXM provides a customer experience management (CXM) platform that acts as an orchestration layer on top of banks' existing core, CRM, and other systems to coordinate onboarding and servicing journeys across internal teams and third-party partners. It uses embedded AI to unify data and workflows, give real-time visibility into journey progress, and flag stalled steps, serving financial services institutions such as banks.
Founders & leadership
Investors · 8
Competitors · 9
by search overlap
Zendesk177 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Netezza123 shared keywordsIBM is a global technology company whose business spans enterprise software (including Red Hat, HashiCorp, and Confluent), IT infrastructure such as mainframes, servers, and storage, and IT consulting services. The company is also investing heavily in quantum computing and AI-based enterprise offerings, including its Lightwell open-source software security clearinghouse and the Anderon quantum wafer foundry.
Hiver99 shared keywordsHiver is an AI-native customer service platform that unifies email, chat, Slack, voice, social, and WhatsApp into one workspace, with AI Agents that triage tickets, draft replies, and run multi-step resolutions across connected tools like Salesforce, Shopify, Jira, and NetSuite. It serves support teams handling complex, high-volume requests and offers both an omnichannel product and a Gmail-based helpdesk.
Talkdesk85 shared keywordsTalkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
Sprinklr83 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Atlassian80 shared keywordsAtlassian offers a teamwork platform combining project planning, knowledge management, and AI orchestration tools for teams and their AI agents. Its products help organizations plan, execute, and deliver work at scale.
Fin78 shared keywordsFin (formerly Intercom) is an AI-powered customer agent platform that handles customer service, sales, and ecommerce interactions for over 30,000 companies. The company resolves millions of conversations weekly and serves businesses across all industries seeking automated customer experience management.
Help Scout72 shared keywordsHelp Scout builds a customer communication platform for growing businesses that want to provide personalized support at scale. The software powers customer-facing teams across organizations of all sizes, enabling them to manage incoming customer conversations while maintaining a people-centric approach to customer service.
Tidio68 shared keywordsTidio is a customer service platform combining a help desk with Lyro, an AI agent that automates support conversations and can be trained on verified data sources. It targets small and medium businesses looking to scale customer support while keeping responses reliable and on-brand.
Companies competing with OvationCXM for the same Google search keywords, organic and paid, via search-intersection analysis.
Frequently asked questions
- What does OvationCXM do?
- OvationCXM provides a customer experience management (CXM) platform that acts as an orchestration layer on top of banks' existing core, CRM, and other systems to coordinate onboarding and servicing journeys across internal teams and third-party partners. It uses embedded AI to unify data and workflows, give real-time visibility into journey progress, and flag stalled steps, serving financial services institutions such as banks.
- Who founded OvationCXM?
- OvationCXM was founded by Chip Alfred Kahn IV, Tim Attinger, Guiseppi Marzelli.
- Who are OvationCXM's investors?
- OvationCXM's investors include Commerce Ventures, Doon Capital, JobsOhio Ventures, Jumpstart Ventures, Moonshots Capital, Nyca, Nyca Partners, Titanium Ventures.