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OvationCXM

8 known investors

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247 people in our graph share verified history with the OvationCXM team — schools, employers, funds. One of them is your warm intro.

Cory Finneyunlockedknows Guiseppi Marzelli · together at University of Colorado Boulder (overlapped)
knows the team · via University of Colorado Boulder
×7knows the team · via The University of Alabama
knows the team · via Mangomint
×2knows the team · via First Data Corporation

OvationCXM provides a customer experience management (CXM) platform that acts as an orchestration layer on top of banks' existing core, CRM, and other systems to coordinate onboarding and servicing journeys across internal teams and third-party partners. It uses embedded AI to unify data and workflows, give real-time visibility into journey progress, and flag stalled steps, serving financial services institutions such as banks.

Founders & leadership

CAChip Alfred Kahn IV
Chip Alfred Kahn IVinFounder
TATim Attinger
Tim AttingerinFounderHe previously served as Chief Development Officer at Monitise (mobile money platform), Global Head of Strategy and Corporate Development at Blackhawk Network (prepaid retail platform), partner and co-founder of Market Platform Dynamics (management consultancy), and EVP of Product Innovation at Visa, where he managed digital platform businesses including mobile, eCommerce, and authentication.
GMGuiseppi Marzelli
Guiseppi MarzelliinFounderFounder of OvationCXM, a customer experience management platform for financial institutions. Marzelli has 15+ years of software industry experience and has been involved in startup advising and investing.

Investors · 8

Competitors · 9

by search overlap
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Hiver99 shared keywordsHiver Omni is an AI-powered omnichannel platform for customer support teams that unifies email, chat, Slack, voice, WhatsApp, and SMS into one interface, with AI agents handling complex multi-step requests and integrations pulling real-time customer data from CRM, project management, and collaboration tools. It serves support, finance, and IT teams at organizations with complex support operations.
Talkdesk85 shared keywordsTalkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
Sprinklr83 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Atlassian80 shared keywordsAtlassian offers a teamwork platform combining project planning, knowledge management, and AI orchestration tools for teams and their AI agents. Its products help organizations plan, execute, and deliver work at scale.
Fin78 shared keywordsFin (formerly Intercom) is an AI-powered customer agent platform that handles customer service, sales, and ecommerce interactions for over 30,000 companies. The company resolves millions of conversations weekly and serves businesses across all industries seeking automated customer experience management.
Help Scout72 shared keywordsHelp Scout builds a customer communication platform for growing businesses that want to provide personalized support at scale. The software powers customer-facing teams across organizations of all sizes, enabling them to manage incoming customer conversations while maintaining a people-centric approach to customer service.
Tidio68 shared keywordsTidio is a customer service platform combining a help desk with Lyro, an AI agent that automates support conversations and can be trained on verified data sources. It targets small and medium businesses looking to scale customer support while keeping responses reliable and on-brand.

Companies competing with OvationCXM for the same Google search keywords, organic and paid, via search-intersection analysis.

Frequently asked questions

What does OvationCXM do?
OvationCXM provides a customer experience management (CXM) platform that acts as an orchestration layer on top of banks' existing core, CRM, and other systems to coordinate onboarding and servicing journeys across internal teams and third-party partners. It uses embedded AI to unify data and workflows, give real-time visibility into journey progress, and flag stalled steps, serving financial services institutions such as banks.
Who founded OvationCXM?
OvationCXM was founded by Chip Alfred Kahn IV, Tim Attinger, Guiseppi Marzelli.
Who are OvationCXM's investors?
OvationCXM's investors include Commerce Ventures, Doon Capital, JobsOhio Ventures, Jumpstart Ventures, Moonshots Capital, Nyca, Nyca Partners, Titanium Ventures.