myLAB Box

myLAB Box sells at-home, mail-in laboratory test kits directly to consumers in the United States. Its catalog spans sexual health and STD screening, fertility and family planning, general health and wellness, drugs and toxicology, COVID-19 and flu, and pet (dog and cat) health. Offerings range from single-condition kits, such as an at-home vitamin D test or herpes test, to multi-condition panels including an 8-panel STD kit ("Uber Box") and a 14-panel STD kit ("Total Box"), as well as combined women's health and fertility testing. The company states its menu includes more than 50 tests covering areas such as sexual health, fertility, nutrition, fitness, cancer and diabetes.

The service model is built around a shipped collection kit: the customer orders online, collects a swab, urine or blood sample at home following included instructions, and returns it in a pre-paid envelope. Samples are processed by affiliated clinical laboratories, and results are delivered online, typically within one to five days of the sample reaching the lab, with a downloadable PDF that the company says can be used by a physician for treatment. Customers who test positive are offered a free telemedicine phone consultation with a physician licensed in their state, who can send a prescription to a local pharmacy.

The company emphasizes privacy and clinical validity: kits ship in discreet packaging, information and results are described as covered by HIPAA and stored in a secure HIPAA data system accessible by user login, and results are not shared with insurers or the Medical Information Bureau. Testing is performed at CAP- and CLIA-certified high-complexity laboratories, with tests developed and validated by the company's clinical laboratory affiliates.