MosaicVoice
YC W22San Francisco, US · Founded 2020 · 4 employees · 3 known investors
MosaicVoice builds AI-powered software for contact centers that helps customer service agents with compliance, quality, and efficiency. The platform uses artificial intelligence to enhance agent performance and customer conversations without replacing human workers.
AI & Machine LearningEnterprise SoftwareSaaSArtificial IntelligenceCall CenterUnited States of AmericaAmerica / CanadaFully Remote
Founders & leadership· Y Combinator alumni (W22)
MosaicVoice was founded in 2020 by Julian McCarty and Chishun Kwong.
JM
Julian McCartyinCEO / Co-FounderJulian McCarty studied mathematics at Berkeley and subsequently worked as a consultant advising call centers on operational optimization. He attended Stanford Business School and spent seven years as an investment banker focused on call center software. He is now CEO and co-founder of MosaicVoice, which develops conversational intelligence solutions for call centers.
CK
Chishun KwonginFounder
Investors · 3
Competitors · 4
by search overlap
Zendesk7 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Mosaic6 shared keywordsMosaic is an AI-powered planning and resource management platform that helps professional services firms optimize project timelines, team assignments, and workload allocation. The software provides real-time visibility into capacity and automatically monitors project status, deadlines, and delivery risks.
Convin6 shared keywordsConvin builds AI-powered conversation intelligence and speech analytics software that records and analyzes customer conversations for customer-facing teams such as contact centers and sales teams. The platform captures the voice of the customer to surface insights and provide coaching.
Mosaic6 shared keywordsMosaic provides a platform for creating autonomous agents that perform video editing tasks, reducing work that typically takes hours down to seconds.
Companies competing with MosaicVoice for the same Google search keywords, organic and paid, via search-intersection analysis.
Frequently asked questions
- What does MosaicVoice do?
- MosaicVoice builds AI-powered software for contact centers that helps customer service agents with compliance, quality, and efficiency. The platform uses artificial intelligence to enhance agent performance and customer conversations without replacing human workers.
- Who founded MosaicVoice?
- MosaicVoice was founded by Julian McCarty, Chishun Kwong in 2020.
- Who are MosaicVoice's investors?
- MosaicVoice's investors include Adapt Ventures, Ulu Ventures, Y Combinator.
- Where is MosaicVoice headquartered?
- MosaicVoice is headquartered in San Francisco, US.