Medallia
Palo Alto, US · Delaware corporation · 5 known investors
Medallia offers an AI-driven customer and employee experience platform that turns large volumes of feedback signals into prioritized actions for enterprise organizations. It serves large global brands, including several Fortune 10 companies, with tools for experience management and analytics.
AI & Machine LearningEnterprise SoftwareSaaS
Founders & leadership
AP
Amy PressmanCo-Founder & President2001–2018
BH
Borge HaldCo-Founder & Chief Executive Officerformer
AG
Alan GrebeneExecutive
MK
Mike KoureyExecutive
Board
DL
SM
Stan MeresmanBoard director
SW
Steve WalskeBoard director
FS
Frank SlootmanBoard director
Investors · 5
Reported raises · per SEC filings
Form D private placements$338.5M disclosed across 6 rounds · 2011–2019
▶$13MraisedAug 2019 · 1 investors · Other TechnologyRule 506(b)
▶$13MraisedAug 2019 · 1 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Amy PressmanDirector
- Robert BernshteynDirector
- Steven WalskeDirector
- Leslie KilgoreDirector
- Douglas LeoneDirector
- Stanley MeresmanDirector
- Leslie StretchExecutive Officer, Director
- Mitchell DauermanDirector
- Borge HaldExecutive Officer, Director
- Offering amount
- $13M
- Amount sold
- $13M
- First sale
- Jul 2019
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$70MraisedMar 2019 · 5 investors · Other TechnologyRule 506(b)
▶$70MraisedMar 2019 · 5 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Borge HaldDirector
- Amy PressmanDirector
- Frank SlootmanDirector
- Leslie StretchExecutive Officer, Director
- Alan GrebeneExecutive Officer
- Stan MeresmanDirector
- Leslie KilgoreDirector
- Roxanne OulmanExecutive Officer
- Doug LeoneDirector
- Steve WalskeDirector
- Offering amount
- $70M
- Amount sold
- $70M
- First sale
- Feb 2019
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$150.3MraisedJul 2015 · 8 investors · Other TechnologyRule 506(b)
▶$150.3MraisedJul 2015 · 8 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Mike KoureyExecutive Officer
- Borge HaldExecutive Officer, Director
- Doug LeoneDirector
- Stan MeresmanDirector
- Amy PressmanExecutive Officer, Director
- Steve WalskeDirector
- Alan GrebeneExecutive Officer
- Leslie KilgoreDirector
- Frank SlootmanDirector
- Offering amount
- $150.3M
- Amount sold
- $150.3M
- First sale
- Jul 2015
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$50MraisedJun 2015 · 2 investors · Other TechnologyRule 506(b)
▶$50MraisedJun 2015 · 2 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Amy PressmanExecutive Officer, Director
- Alan GrebeneExecutive Officer
- Frank SlootmanDirector
- Mike KoureyExecutive Officer
- Steve WalskeDirector
- Borge HaldExecutive Officer, Director
- Stan MeresmanDirector
- Doug LeoneDirector
- Offering amount
- $50M
- Amount sold
- $50M
- First sale
- Jun 2014
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$20.1MraisedJun 2015 · 2 investors · Other TechnologyRule 506(b)
▶$20.1MraisedJun 2015 · 2 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Stan MeresmanDirector
- Amy PressmanExecutive Officer, Director
- Borge HaldExecutive Officer, Director
- Mike KoureyExecutive Officer
- Frank SlootmanDirector
- Doug LeoneDirector
- Alan GrebeneExecutive Officer
- Steve WalskeDirector
- Offering amount
- $20.1M
- Amount sold
- $20.1M
- First sale
- May 2013
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$35MraisedJun 2015 · 1 investors · Other TechnologyRule 506(b)
▶$35MraisedJun 2015 · 1 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Stan MeresmanDirector
- Alan GrebeneExecutive Officer
- Amy PressmanExecutive Officer, Director
- Steve WalskeDirector
- Doug LeoneDirector
- Frank SlootmanDirector
- Mike KoureyExecutive Officer
- Borge HaldExecutive Officer, Director
- Offering amount
- $35M
- Amount sold
- $35M
- First sale
- Nov 2011
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Founder mafia
2 people who came through Medallia went on to found or lead other companies.
Competitors · 4
by search overlap
Zendesk2089 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
SurveyMonkey1314 shared keywordsSurveyMonkey is an online platform for creating surveys and forms to run market research, customer satisfaction, event registration, and employee feedback programs. It offers AI-assisted survey building, expert templates, a global respondent panel, analytics tools, and integrations for individuals, teams, and enterprise organizations.
Netezza1258 shared keywordsIBM is a global technology company whose business spans enterprise software (including Red Hat, HashiCorp, and Confluent), IT infrastructure such as mainframes, servers, and storage, and IT consulting services. The company is also investing heavily in quantum computing and AI-based enterprise offerings, including its Lightwell open-source software security clearinghouse and the Anderon quantum wafer foundry.
Sprinklr863 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Companies competing with Medallia for the same Google search keywords, organic and paid, via search-intersection analysis.
Acquisitions · 4
Early investors' stakes continue via these dealsChatGrid
LivingLens
LivingLens was a video intelligence platform that captured and analyzed video, audio, and text feedback to surface consumer insights for market research and customer experience teams. Acquired by Medallia in 2020.
Sense360
Sense360 provided consumer behavior and market intelligence analytics, using survey and mobile sensor data to give restaurants and consumer brands insights into customer visits and purchasing behavior. Acquired by Medallia in 2020.
Stella Connect
Stella Connect built a customer feedback and agent engagement platform that let companies collect post-interaction customer ratings tied to individual support agents, powering agent coaching, motivation, and quality assurance. Acquired by Medallia in 2020.
In the news
Top Funding Rounds Week of August 3rd | Fundable | fundabletryfundable.ai · Aug 2026
Sequoia-backed Medallia raises $70M at a $2.4B valuationtechcrunch.com · Mar 2019Customer Experience Management Platform Medallia Raises $150M from Sequoiatechcrunch.com · Jul 2015Frequently asked questions
- What does Medallia do?
- Medallia offers an AI-driven customer and employee experience platform that turns large volumes of feedback signals into prioritized actions for enterprise organizations. It serves large global brands, including several Fortune 10 companies, with tools for experience management and analytics.
- Who founded Medallia?
- Medallia was founded by Amy Pressman, Borge Hald.
- Who are Medallia's investors?
- Medallia's investors include Bonfire Ventures, Eniac Ventures, Sequoia Capital, V1 VC, Saints Capital.
- How much funding has Medallia raised?
- Medallia has disclosed $338.5M raised across 6 rounds.
- Where is Medallia headquartered?
- Medallia is headquartered in Palo Alto, US.