Intradiem
Alpharetta, US · Delaware corporation · 3 known investors
Intradiem provides real-time workforce automation software for large, shift-based enterprise teams, monitoring live operational data (call volumes, agent states, queues, backlogs) and automatically reassigning tasks, scheduling training, or rebalancing workloads. It serves customer-experience-driven organizations in industries such as insurance, healthcare, banking, and energy, in a category it calls Dynamic Workforce Orchestration.
Founders & leadership
MM
Matt McConnellFounder
Board
DA
Don AquilanoBoard director
MK
DW
Donald WalkerBoard director
TM
Timothy MannBoard director
LF
Larry FreedBoard director
Investors · 3
Reported raises · per SEC filings
Form D private placements$12.2M disclosed across 2 rounds · 2015
▶$9.2MraisedNov 2015 · 5 investors · Other TechnologyRule 506(b)
▶$9.2MraisedNov 2015 · 5 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Albert WinemillerDirector
- Mark KoulogeorgeDirector
- Matthew G. McConnellExecutive Officer, Director
- Brian HersmanDirector
- Offering amount
- $9.2M
- Amount sold
- $9.2M
- First sale
- Oct 2015
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
▶$3MraisedJan 2015 · 1 investors · Other TechnologyRule 506(b)
▶$3MraisedJan 2015 · 1 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Don AquilanoDirector
- Larry FreedDirector
- Matthew McConnellExecutive Officer, Director
- Mark KoulogeorgeDirector
- Donald WalkerDirector
- Timothy MannDirector
- Offering amount
- $3M
- Amount sold
- $3M
- First sale
- Jan 2015
- Incorporated
- Corporation, Delaware
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Competitors · 7
by search overlap
Verint101 shared keywordsVerint is a leader in customer experience (CX) automation, providing an open platform and AI-powered bots to enterprise customers. The company serves major brands worldwide with AI-driven solutions to deliver business outcomes at scale.
Dialpad90 shared keywordsDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
Sprinklr83 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Convin68 shared keywordsConvin builds AI-powered conversation intelligence and speech analytics software that records and analyzes customer conversations for customer-facing teams such as contact centers and sales teams. The platform captures the voice of the customer to surface insights and provide coaching.
NanoRep63 shared keywordsGenesys provides a cloud-based platform for customer experience and contact center operations, including AI-powered tools for customer service. Its Genesys Cloud platform serves enterprises and organizations such as social enterprises and charities to manage customer and support interactions.
Talkdesk62 shared keywordsTalkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
Squaretalk61 shared keywordsThis is a comparison guide article reviewing call center software solutions for sales teams, not a company website. The page compares seven vendors (Squaretalk, Zendesk Sell, Emitrr, LiveAgent, Talkdesk, Five9, and CallHippo) and explains call center software categories, features, and selection criteria.
Companies competing with Intradiem for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Intradiem do?
- Intradiem provides real-time workforce automation software for large, shift-based enterprise teams, monitoring live operational data (call volumes, agent states, queues, backlogs) and automatically reassigning tasks, scheduling training, or rebalancing workloads. It serves customer-experience-driven organizations in industries such as insurance, healthcare, banking, and energy, in a category it calls Dynamic Workforce Orchestration.
- Who founded Intradiem?
- Intradiem was founded by Matt McConnell.
- Who are Intradiem's investors?
- Intradiem's investors include JMI Equity, MK Capital, SaaS Capital.
- How much funding has Intradiem raised?
- Intradiem has disclosed $12.2M raised across 2 rounds.
- Where is Intradiem headquartered?
- Intradiem is headquartered in Alpharetta, US.