Felix
San Francisco, US · Founded 2021 · 507 employees on LinkedIn · 11 known investors
Felix is a remittance service that enables users to send money from the United States to Latin America (Mexico, Guatemala, Honduras, El Salvador, and Dominican Republic) via WhatsApp, with funds delivered to bank accounts, mobile wallets, or cash pickup locations.
Also known as Félix · Felix Pago · Felix Technologies Inc. · felixpago
Founders & leadership
Felix was founded in 2021 by Bernardo Garcia.
Investors · 11
Company profile
researched Aug 2026Félix (operated by Felix Technologies Inc., felixpago.com) is a cross-border money transfer service that lets users in the United States send remittances to Latin America entirely through WhatsApp, without downloading a separate application. Senders start a chat, specify the amount, recipient and payment method, and pay by debit or credit card online or with cash at physical store locations. Recipients collect funds in local currency via bank deposit, digital wallet, or cash pickup at partner stores; the company states bank deposits arrive immediately and in-store pickups the following day, with support available 24/7 in Spanish. Destination markets listed on the site are Mexico, Guatemala, Honduras, El Salvador, Colombia, Ecuador, Peru, Nicaragua, Costa Rica, the Dominican Republic and Brazil (via PIX).
Alongside its consumer service, Félix runs a business line offering payment and remittance infrastructure to partners. It provides an embeddable "Send" button and API for U.S. financial institutions and fintech platforms to offer cross-border remittances natively, a "Request" flow for Latin American platforms to let users initiate remittance requests, and integrations with infrastructure providers covering payments, delivery, settlement and compliance. According to its careers profile, the core product is an AI-powered WhatsApp chatbot, and the company describes using AI, blockchain and stablecoins in its cross-border payments stack while positioning itself as building a broader financial ecosystem for Latino immigrants in the U.S., including lending and card issuance workstreams reflected in open roles.
Business model
Consumer remittances sold direct to migrant senders in the U.S., complemented by a B2B/infrastructure line in which partner platforms embed Félix send or request flows through its API and Félix handles messaging, compliance and delivery.
Transfer fees on remittances plus foreign exchange spread; the site advertises promotional exchange rates, a free first transaction, a $10 first-time discount, a $10 welcome bonus and a $20 referral reward per new user who completes a first transfer.
Traction
More than 300,000 Latino migrants reported using the service to send money home from the U.S.; the company reports roughly 343 employees and dozens of open roles across product, fraud and operations.
▸Full profile — market position, technology, go-to-market, geography, risks & controversies
Market position
Describes itself as a hyper-growth Series B company serving more than 300,000 Latino migrant users, backed by more than $100 million from investors including QED, Castle Island, Switch Ventures, HTwenty, Monashees and General Catalyst Customer Value Fund; founders were selected as Endeavor Entrepreneurs and received the CrossTech Fintech Startups Award.
No app download, a three-step chat-based transfer flow within WhatsApp, real-time delivery, cash or card payment options, Spanish-language 24/7 support, and a stated guarantee of competitive exchange rates with no hidden fees.
Technology
A conversational WhatsApp-native interface described as an AI-powered chatbot, a developer-facing remittance API and documentation for partner integrations, and the use of AI, blockchain and stablecoins in cross-border payment processing.
Go-to-market
Distribution through WhatsApp with no app download required, supported by referral incentives, first-transaction promotions, city- and country-specific landing pages, and partnership/embedded integrations with third-party platforms.
Latino immigrants in the United States sending money to family in Latin America, with named sender markets including Houston, Dallas, Miami, Atlanta, Phoenix and Chicago; on the business side, U.S. financial institutions and fintechs, Latin American wallets and financial platforms, and payments infrastructure providers.
Geography
Headquartered in San Francisco with remote work across multiple locations; sends from the United States to Mexico, Guatemala, Honduras, El Salvador, Colombia, Ecuador, Peru, Nicaragua, Costa Rica, the Dominican Republic and Brazil.
Risks & controversies
Félix Technologies Inc. is a licensed money transmitter in certain U.S. states (NMLS ID #2302775) and operates elsewhere as an authorized agent of UniTeller, Intermex and Spectrum Global Payment Solutions (Transnetwork, NMLS 937914), so parts of the service depend on third-party licensed money transmitters; the business is also subject to state-by-state money transmission regulation and fraud/chargeback exposure.
Compiled by commissioned research from 8 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Competitors · 4
by search overlapCompanies competing with Felix for the same Google search keywords, organic and paid, via search-intersection analysis.
▸Research sources · 8
primary sources listed
- Felixfelixpago.com · web
8 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Felix do?
- Félix is a WhatsApp-based remittance service for sending money from the United States to Latin America.
- Who founded Felix?
- Felix was founded by Bernardo Garcia in 2021.
- Who are Felix's investors?
- Felix's investors include Castle Island Ventures, Contour Venture Partners, Dorm Room, MONASHEES, QED Investors, Switch Ventures, The MBA Fund, Unpopular Ventures and 3 more.
- Where is Felix headquartered?
- Felix is headquartered in San Francisco, US.




