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DisputeNinja

YC S23

San Francisco, US · Founded 2023 · 2 employees · 1 known investors

DisputeNinja is an AI platform that automates chargeback dispute handling for payment teams, using AI to collect evidence, draft narratives, and generate optimized responses to maximize recovery rates.

Also known as Dispute Ninja · Trench

Founders & leadership· Y Combinator alumni (S23)

DisputeNinja was founded in 2023 by Max Wu and Bowen Xue.

MWMax Wu
Max Wuin𝕏Co-FounderMax Wu is founder of DisputeNinja, an AI platform that automates chargeback dispute handling for payment teams.
BXBowen Xue
Bowen Xuein𝕏Co-Founder2023–2025Bowen Xue worked at Together, a Y Combinator-backed company, and currently leads DisputeNinja, which addresses payment disputes.

Investors · 1

Competitors · 8

by search overlap
Justt36 shared keywordsJustt provides AI-based automation for managing payment chargebacks and first-party misuse disputes, aiming to recover revenue and improve dispute win rates for merchants. The company operates at the intersection of fintech and AI, serving merchants globally.
Chargeflow32 shared keywordsChargeflow provides AI-driven chargeback and dispute resolution automation for eCommerce merchants, SaaS companies, and airlines. The platform automates merchant processes to recover lost revenue from credit card disputes and chargebacks.
Equifax26 shared keywordsEquifax is a data and analytics company providing consumer credit monitoring, identity theft prevention, and business risk and fraud solutions, as well as employment, income, tax, and payroll verification services for businesses and government entities. It serves consumers, businesses, and governments in the U.S. and internationally with credit and financial decisioning insights.
Sift24 shared keywordsSift provides an AI-powered platform for fraud prevention and risk decisioning that helps digital businesses detect and manage online fraud. The platform serves companies across industries looking to reduce fraud losses while enabling secure growth.
Adyen22 shared keywordsAdyen is a payments platform that enables enterprises to accept, process, and move money across their business, with capabilities for embedded finance and financial product issuance.
Checkout22 shared keywordsCheckout.com offers Flow, a hosted payment page that businesses can deploy with a low-code, one-time integration to accept payments online. The page can be customized to match a site's branding for a consistent checkout experience.
Chase22 shared keywordsA wealth management and investing service (J.P. Morgan Wealth Management via Chase) offering self-directed brokerage accounts with commission-free online trades as well as one-on-one advisor services, financial planning tools, and retirement accounts. It serves individual retail investors ranging from beginners to experienced investors in the United States.
Stripe21 shared keywordsStripe provides financial infrastructure for businesses to accept payments, offer financial services, and implement custom revenue models across international markets in 135+ currencies.

Companies competing with DisputeNinja for the same Google search keywords, organic and paid, via search-intersection analysis.

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Frequently asked questions

What does DisputeNinja do?
DisputeNinja is an AI platform that automates chargeback dispute handling for payment teams, using AI to collect evidence, draft narratives, and generate optimized responses to maximize recovery rates.
Who founded DisputeNinja?
DisputeNinja was founded by Max Wu, Bowen Xue in 2023.
Who are DisputeNinja's investors?
DisputeNinja's investors include Y Combinator.
Where is DisputeNinja headquartered?
DisputeNinja is headquartered in San Francisco, US.