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Cognigy

Düsseldorf, DE · Founded 2016 · 376 employees on LinkedIn · 5 known investors

Find your way into Cognigy

16 people in our graph share verified history with the Cognigy team — schools, employers, funds. One of them is your warm intro.

Guy Ward Thomasunlockedknows Sascha Poggemann · together at Cognigy (overlapped)
×7knows the team · via FH Münster
×3knows the team · via Bayer MaterialScience
knows the team · via Cognigy

Cognigy, part of NiCE Systems, provides conversational and generative AI solutions for customer service, including AI agents, intelligent IVR, and agent assistance capabilities that integrate with enterprise systems. The platform serves businesses seeking to deliver personalized customer support across multiple channels and languages.

Founders & leadership

Cognigy was founded in 2016 by Sascha Poggemann.

SPSascha Poggemann
Sascha Poggemannin𝕏Founder · COOBefore co-founding the company in 2016, he led technical development for smart home and IoT applications and headed RF design at iExergy GmbH, working on antenna and wireless communication systems. His earlier work included wireless sensor and monitoring projects at Humotion, PROGNOST Systems and ICR SA in Spain, where he completed his bachelor thesis on a wireless accelerometer for healthcare use.
BMBenjamin Mayr
Benjamin MayrinVice President, Head of Architecture

Investors · 5

Funding

SEC filings, press & company announcements

Source: company announcements and press reports — follow each round's link for the claim.

Competitors · 10

by search overlap
Netezza294 shared keywordsIBM is a global technology company whose business spans enterprise software (including Red Hat, HashiCorp, and Confluent), IT infrastructure such as mainframes, servers, and storage, and IT consulting services. The company is also investing heavily in quantum computing and AI-based enterprise offerings, including its Lightwell open-source software security clearinghouse and the Anderon quantum wafer foundry.
Zendesk168 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Yellow120 shared keywordsYellow.ai is an agentic AI platform for customer service automation that uses multi-LLM architecture and conversational data to help enterprises reduce operational costs and improve customer interactions. The platform serves global enterprises seeking to automate customer service operations.
Voiceflow Black116 shared keywordsVoiceflow provides a platform for building AI agents that handle customer interactions, starting with customer support. The company serves businesses looking to deploy conversational AI across customer-facing channels.
ChatBot106 shared keywordsText is an AI-powered chatbot platform for ecommerce businesses that answers customer questions, recommends products, recovers abandoned carts, and measures sales impact from conversations. Built on conversational AI and integrated with Shopify and WordPress, it combines automated responses with human handoff capabilities.
RingCentral104 shared keywordsRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
Twilio89 shared keywordsTwilio provides a cloud-based communications platform that enables businesses to integrate voice, messaging, and video into applications using APIs. The platform combines communication channels, contextual data, and AI orchestration for enterprises and developers building customer experiences.
Sprinklr89 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Botpress86 shared keywordsBotpress is an AI agent platform that runs on its own engine, converting plain-language instructions into TypeScript code executed directly instead of relying on tool-calling. It targets teams building AI agents for customer service and other multi-step tasks, and includes a feedback layer for improving agent accuracy over time.
CloudTalk85 shared keywordsCloudTalk provides an AI voice platform for global calling used by sales and support teams, offering features like parallel dialing, call routing, inbound and outbound AI voice agents, international SMS/WhatsApp messaging, and call analytics. Its cloud-based voice infrastructure supports numbers in over 160 countries for teams handling high volumes of customer conversations.

Companies competing with Cognigy for the same Google search keywords, organic and paid, via search-intersection analysis.

In the news

Frequently asked questions

What does Cognigy do?
Cognigy, part of NiCE Systems, provides conversational and generative AI solutions for customer service, including AI agents, intelligent IVR, and agent assistance capabilities that integrate with enterprise systems. The platform serves businesses seeking to deliver personalized customer support across multiple channels and languages.
Who founded Cognigy?
Cognigy was founded by Sascha Poggemann in 2016.
Who are Cognigy's investors?
Cognigy's investors include DN Capital, DTCP, Global Brain, Insight Partners, Mundi Ventures.
Where is Cognigy headquartered?
Cognigy is headquartered in Düsseldorf, DE.