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Cognigy
Düsseldorf, DE · Founded 2016 · 376 employees on LinkedIn · 5 known investors
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Cognigy, part of NiCE Systems, provides conversational and generative AI solutions for customer service, including AI agents, intelligent IVR, and agent assistance capabilities that integrate with enterprise systems. The platform serves businesses seeking to deliver personalized customer support across multiple channels and languages.
Founders & leadership
Cognigy was founded in 2016 by Sascha Poggemann.
SP
Sascha PoggemannFounder · COOBefore co-founding the company in 2016, he led technical development for smart home and IoT applications and headed RF design at iExergy GmbH, working on antenna and wireless communication systems. His earlier work included wireless sensor and monitoring projects at Humotion, PROGNOST Systems and ICR SA in Spain, where he completed his bachelor thesis on a wireless accelerometer for healthcare use.
BM
Benjamin MayrVice President, Head of ArchitectureBenjamin Mayr is Vice President of Software Architecture at Cognigy (part of NiCE Systems), where he leads software architects and principal engineers on the company's core platform for conversational and generative AI. Previously, he founded Cognigy, which was acquired by NICE Systems.
Investors · 5
DN Capitallisted by DN CapitalLondon · $100K – $22M
How we know: DN Capital's portfolio page · a partner's Signal profile · funding news · Not right? Tell us
DTCPlisted by DTCPHamburg
How we know: DTCP's portfolio page · funding news · Not right? Tell us
Global Brainlisted by Global BrainTokyo · $100K – $184M
How we know: Global Brain's portfolio page · Not right? Tell us
Insight Partnerslisted by Insight PartnersNew York · $120M – $350M
How we know: funding news · Not right? Tell us
Funding
SEC filings, press & company announcements- Undisclosed amountSeries CJun 2024Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
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In the news
Frequently asked questions
- What does Cognigy do?
- Cognigy, part of NiCE Systems, provides conversational and generative AI solutions for customer service, including AI agents, intelligent IVR, and agent assistance capabilities that integrate with enterprise systems. The platform serves businesses seeking to deliver personalized customer support across multiple channels and languages.
- Who founded Cognigy?
- Cognigy was founded by Sascha Poggemann in 2016.
- Who are Cognigy's investors?
- Cognigy's investors include DN Capital, DTCP, Global Brain, Insight Partners, Mundi Ventures.
- Where is Cognigy headquartered?
- Cognigy is headquartered in Düsseldorf, DE.