Cleo
San Francisco, US · Founded 2016 · 111 employees on LinkedIn · 12 known investors
Cleo is a family care platform offered as an employer benefit, providing personalized caregiving support across life stages including parenting, mental health, cancer, chronic conditions, and elder care. It uses a caregiver health measurement to identify at-risk members and aims to reduce employers' healthcare and workforce costs, serving members in more than 70 countries.
Founders & leadership
Cleo was founded in 2016 by Chitra Akileswaran.

Board
Investors · 12
Company profile
researched Aug 2026IMPORTANT DISAMBIGUATION: This profile is for Cleo at hicleo.com, a San Francisco-based B2B family-benefits/caregiving platform for employers -- NOT 'Cleo AI' (hicleo.com is unrelated to the UK personal-finance chatbot app, sometimes marketed under a similar 'Cleo' brand and even referencing a Twitter/Facebook handle 'hicleolabs' in some indexes), NOT Cleo Integration Cloud (B2B EDI/integration software), and NOT 'Cleo Labs' (a French pre-seed regulatory-compliance/AI startup based in Neuilly-sur-Seine, co-founded by Anaelle Guez, found on Crunchbase under a similar name). Notably, a PR Newswire company-news feed for 'Cleo' also surfaced an unrelated Oct-2019 release, 'Meet Cleo: The Fastest Growing Fintech App in History,' about the UK fintech chatbot Cleo AI -- this was explicitly excluded from this profile. Identity for hicleo.com was cross-verified via Greylock's own portfolio page (greylock.com/portfolio/cleo/, which links directly to hicleo.com, linkedin.com/company/hicleo, and x.com/hi_cleo), Owler, TheOrg, and multiple PR Newswire releases issued by 'Cleo' the family-benefits company.
FOUNDING: Multiple independent sources (Owler; a Cleo/PR Newswire release describing the company as 'founded in 2016 by a clinician') agree Cleo was founded in 2016 and is headquartered in San Francisco. Dr. Chitra Akileswaran (MD, Harvard Medical School; MBA, Harvard Business School; OB-GYN residency at UCSF) is documented as Co-Founder & Chief Medical Officer and is very likely the 'clinician' founder referenced in company materials. Sources did not surface a named co-founder beyond Akileswaran with confidence, so the full founding team could not be independently confirmed; num_founders is left null rather than guessed.
PRODUCT & BUSINESS: Cleo pairs working parents and caregivers with certified 'Guides' (coaches, doulas, lactation consultants, sleep specialists) via an app, alongside a 'Cleo Marketplace' connecting families to vetted service providers (e.g., a 2020 partnership with UrbanSitter for childcare). In May 2022, Cleo acquired CareTribe, a Palo Alto caregiving-support startup founded in 2019 by Dr. Jeff Jacques and Dr. Madhavi Vemireddy, whose 'LifePaths' platform served adult/elder and special-needs caregivers. The acquisition (terms undisclosed) let Cleo bill itself as 'the first family benefits platform to support every stage of caregiving,' entering what the release called the $279B adult-care market -- explaining the evolution of Cleo's public description from a parenting/pregnancy-focused platform ('fertility to age 5,' per Owler) to Greylock's current description as a 'comprehensive global family benefits platform' spanning 'all life stages.' In October 2022 Cleo launched the Family Health Index (FHI), a proprietary caregiver-burnout risk assessment; annual FHI reports have continued through at least February 2026 (3rd annual report).
Business model
B2B2C: Cleo sells its family-benefits platform to employers and health plans, which offer it to employees/members as a workplace benefit; individual families access certified guides, coaching, and a marketplace of vetted services through the Cleo app at no direct cost to them.
Per-employee-per-month (PEPM) or contracted subscription fees paid by employer and health-plan customers (B2B SaaS/benefits model); exact pricing not publicly disclosed.
▸Full profile — profile (continued), go-to-market, ownership
Profile (continued)
FUNDING: Per Owler's funding breakdown (cross-checked against MobiHealthNews and PR Newswire for the Series B and Series C where possible), Cleo raised roughly $80.9M across four rounds: a ~$2.3M Seed round (March 2017, Forerunner Ventures and Felicis Ventures); an ~$11.2M Series A (June 2018) led by Greylock Partners -- this is the round Greylock's own site cites as when it 'first partnered' with Cleo; a $27.5M Series B (announced ~March 2019) led by New Enterprise Associates (NEA), independently confirmed via a MobiHealthNews digital-health funding brief; and a ~$40M Series C (March 2021) with investors including Transformation Capital, Greylock, and NEA. No funding round has been publicly reported since March 2021 as of this research (August 2026), though the company remains active and continues to publish research/marketing content. No current valuation was found in public sources.
LEADERSHIP: There is a notable discrepancy across sources on who currently serves as CEO. Sarahjane Sacchetti is documented as CEO in a November 2020 MobiHealthNews article ('Cleo preps for the future of employer family benefits with a new board member') and in an October 2022 PR Newswire release (Family Health Index launch), and is also listed as CEO on Greylock's own portfolio page and on Owler (both accessed August 2026, though Owler pages can be stale). However, the two most recent PR Newswire releases from Cleo -- April 2025 and February 2026 (the 2nd and 3rd annual Family Health Index reports) -- both explicitly quote 'Dr. Madhavi Vemireddy, CEO.' Given the recency of these two 2025/2026 releases relative to Greylock's page, this profile treats Madhavi Vemireddy as the current CEO, while flagging that Greylock's own portfolio page had not been updated to reflect this as of the research date. Vemireddy, an MD (MBBS, Sri Ramachandra Medical College; internal medicine residency at St. Luke's-Roosevelt) with prior roles at ActiveHealth and Aetna, co-founded CareTribe in 2018-2019 and joined Cleo (initially in a Chief Clinical Officer-type role, per TheOrg, though the CareTribe deal was announced in 2022) before apparently ascending to CEO by 2025. Other confirmed/former leadership includes Dr. Chitra Akileswaran (Co-Founder & CMO), Tyler Hoersch (CTO, ex-SVP Engineering at Virgin Pulse), and board director Karin Ajmani (appointed ~October 2020; public-health background from Columbia; prior CEO of CarePlus Health Plans and President/Chief Strategy Officer at Progyny). NEA partner Vanessa Larco was identified in the CareTribe acquisition release as an NEA partner and Cleo investor, suggesting a likely board or observer role, though this was not explicitly confirmed as a board seat.
CUSTOMERS & METRICS: Cleo has named eBay, LinkedIn, Uber, Straus Family Creamery, Pinterest, Reddit, and Box as employer clients across different sources/time periods. A November 2020 article cited 'over 640,000 users from [Cleo's] four largest employers.' An October 2022 release cited '130+' employer clients and a study finding Cleo members were 30% less likely to plan on leaving their jobs than non-Cleo working parents/caregivers. FHI-based releases cite 12,500+ assessments (April 2025) growing to 19,200+ (February 2026). Employee-count estimates vary by source: TheOrg lists 51-200; Owler lists 100-250 with estimated annual revenue of $5.0-25M.
COMPETITIVE LANDSCAPE: Owler lists Cleo's competitors as including Maven Clinic, Ovia Health, Stork Club, BabyCenter, My Family Care, and several international parenting apps (Yaolan, BabyChakra, Tinystep, LUCY, Babytree); other commonly cited competitors in the family-benefits/caregiving-benefits space (e.g., Wellthy, Cariloop, Kindbody) were not independently confirmed via a cited source in this research and are therefore omitted.
Go-to-market
Large and mid-size employers and health plans seeking to offer family-care and caregiving benefits to their workforce; end users are working parents and caregivers (childcare through elder/adult caregiving).
Ownership
private
Compiled by commissioned research from 24 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Competitors · 3
by search overlapCompanies competing with Cleo for the same Google search keywords, organic and paid, via search-intersection analysis.
Customers & partners
Named customers · 7
Relationships the company or its partners disclosed publicly — case studies, joint announcements, press.
Timeline · 13
launches, deals, and filingsPublished findings on caregiving strain among women in the Sandwich Generation; CEO quoted as Dr. Madhavi Vemireddy.
Published findings that over half of 'Sandwich Generation' caregivers are at high risk of burnout; CEO quoted as Dr. Madhavi Vemireddy.
Cleo introduced the Family Health Index (FHI), a data-driven caregiver burnout/risk-assessment tool.
Cleo acquired CareTribe, a Palo Alto caregiving-support startup (founded 2019 by Dr. Jeff Jacques and Dr. Madhavi Vemireddy), extending Cleo into adult/elder and special-needs caregiving.
Launched an initiative to help Black and BIPOC families navigate healthcare, including culturally aligned care matching.
Raised ~$40M Series C with investors including Transformation Capital, Greylock, and NEA.
Karin Ajmani, former CEO of CarePlus Health Plans and President/Chief Strategy Officer of Progyny, joined Cleo's board.
Cleo and UrbanSitter partnered to launch a childcare solution for working parents.
Raised $27.5M Series B led by New Enterprise Associates.
Raised ~$11.2M Series A led by Greylock Partners; Greylock's first investment in Cleo.
Raised ~$2.3M seed round from Forerunner Ventures and Felicis Ventures.
Cleo founded in San Francisco, described as founded 'by a clinician' (consistent with co-founder Dr. Chitra Akileswaran).
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
In the news
▸Research sources · 24
primary sources listed
- Greylock Partners PortfolioGreylock Partners · company site
- Cleo - Greylock Portfolio PageGreylock Partners · company site
- Greylock Team / InvestorsGreylock Partners · company site
24 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Cleo do?
- Comprehensive global family benefits platform
- Who founded Cleo?
- Cleo was founded by Chitra Akileswaran in 2016.
- Who are Cleo's investors?
- Cleo's investors include Greylock Partners, New Enterprise Associates (NEA), TRANSFORMATION CAPITAL, Felicis Ventures, Forerunner Ventures, Glynn Capital Management, Ingeborg Investments, PruVen Capital Partners and 4 more.
- Where is Cleo headquartered?
- Cleo is headquartered in San Francisco, US.





