Who founded Capacity?

Capacity was founded by David Karandish, Chris Sims.

Who are Capacity's investors?

Capacity's investors include Capital Innovators, Capital Midwest Fund, Connecticut Innovations, FINTOP Capital, FOG Ventures, Foothill Ventures, MissionOG, Oceans Ventures and 2 more.

Where is Capacity headquartered?

Capacity is headquartered in St. Louis, US.

Capacity

St. Louis, US · 10 known investors

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Capacity builds an AI-powered platform for contact centers and support teams that automates customer support interactions through AI agents and agent assist tools. The platform consolidates multiple support channels and tasks into a unified system designed to reduce costs and improve customer satisfaction.

AI & Machine Learning Enterprise Software SaaS

Founders & leadership

David Karandish FounderHe brings over 25 years of experience in technology, artificial intelligence, and online advertising.

Chris SimsCo-founder

Investors · 10

Capital Innovatorslisted by Capital InnovatorsSt. Louis · $500K – $1M

Capital Midwest Fundlisted by Capital Midwest FundMequon

How we know: Capital Midwest Fund's portfolio page · Not right? Tell us

Connecticut Innovationslisted by Connecticut InnovationsNew Haven · $500K – $2M

How we know: Connecticut Innovations's portfolio page · Not right? Tell us

FINTOP Capitallisted by FINTOP CapitalNashville

How we know: FINTOP Capital's portfolio page · open dataset · 5k.vc investor directory · Not right? Tell us

FOG Ventureslisted by FOG Ventures

How we know: FOG Ventures's portfolio page · Not right? Tell us

Foothill Ventureslisted by Foothill VenturesLos Altos · $100K – $10M

How we know: open dataset · 5k.vc investor directory · Not right? Tell us

MissionOGlisted by MissionOGPhiladelphia · $5M – $10M

How we know: MissionOG's portfolio page · the VCSheet dataset · Not right? Tell us

Oceans Ventureslisted by Oceans VenturesNew York · $1.3M

TOLOKA SYNDICATE LIMITEDlisted by TOLOKA SYNDICATE LIMITEDKyiv · $5K – $1.5M

Cultivation CapitalreportedSt. Louis · $100K – $3.5M

How we know: the VCSheet dataset · open dataset · 5k.vc investor directory · Not right? Tell us

Founder mafia

5 people who came through Capacity went on to found or lead other companies.

Scott LitmanSVP Capacity, Co-Founder LucyFounded Minnesota Cup +1 Dan MallinEVP of EOS and GM of the Capacity Answer Engine® (Lucy)Founded Minnesota Cup +1 David KarandishFounderFounded Needle +1 Jorge PenalvaVP Product, Analytics and AgenticFounded Sentisis Analytics +1 Doug WilberChief Strategy Officer (post Denim Social acquisition)Founded Denimsocial

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ZapierZapier provides a platform for connecting AI models and agents to workflows and business applications, enabling teams to automate tasks across over 9,000 apps without coding. The platform serves enterprises, operations teams, and businesses of all sizes looking to deploy AI-driven automation for lead capture, customer support, employee onboarding, and other business processes.

InvgateInvGate provides IT management software with two solutions for IT service management (ITSM) and IT asset management (ITAM), including a no-code workflow builder, service catalog, and AI tools for service operations. It serves IT teams and enterprise organizations looking to manage service delivery, IT spend, and asset lifecycles.

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HiverHiver Omni is an AI-powered omnichannel platform for customer support teams that unifies email, chat, Slack, voice, WhatsApp, and SMS into one interface, with AI agents handling complex multi-step requests and integrations pulling real-time customer data from CRM, project management, and collaboration tools. It serves support, finance, and IT teams at organizations with complex support operations.

Companies working in the same space as Capacity.

Frequently asked questions

What does Capacity do?: Capacity builds an AI-powered platform for contact centers and support teams that automates customer support interactions through AI agents and agent assist tools. The platform consolidates multiple support channels and tasks into a unified system designed to reduce costs and improve customer satisfaction.
Who founded Capacity?: Capacity was founded by David Karandish, Chris Sims.
Who are Capacity's investors?: Capacity's investors include Capital Innovators, Capital Midwest Fund, Connecticut Innovations, FINTOP Capital, FOG Ventures, Foothill Ventures, MissionOG, Oceans Ventures and 2 more.
Where is Capacity headquartered?: Capacity is headquartered in St. Louis, US.