Capacity
St. Louis, US · 8 known investors
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Alex Chachavaunlockedknows David Karandish · together at YPO (overlapped)
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Capacity builds an AI-powered platform for contact centers and support teams that automates customer support interactions through AI agents and agent assist tools. The platform consolidates multiple support channels and tasks into a unified system designed to reduce costs and improve customer satisfaction.
Founders & leadership
DK
David KarandishinFounderHe brings over 25 years of experience in technology, artificial intelligence, and online advertising.
CS
Chris SimsinCo-founder
Investors · 8
Competitors · 9
by search overlap
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Talkdesk514 shared keywordsTalkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
Zapier504 shared keywordsZapier provides a platform for connecting AI models and agents to workflows and business applications, enabling teams to automate tasks across over 9,000 apps without coding. The platform serves enterprises, operations teams, and businesses of all sizes looking to deploy AI-driven automation for lead capture, customer support, employee onboarding, and other business processes.
Invgate480 shared keywordsInvGate provides IT management software with two solutions for IT service management (ITSM) and IT asset management (ITAM), including a no-code workflow builder, service catalog, and AI tools for service operations. It serves IT teams and enterprise organizations looking to manage service delivery, IT spend, and asset lifecycles.
RingCentral469 shared keywordsRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
Hiver456 shared keywordsHiver Omni is an AI-powered omnichannel platform for customer support teams that unifies email, chat, Slack, voice, WhatsApp, and SMS into one interface, with AI agents handling complex multi-step requests and integrations pulling real-time customer data from CRM, project management, and collaboration tools. It serves support, finance, and IT teams at organizations with complex support operations.
Companies competing with Capacity for the same Google search keywords, organic and paid, via search-intersection analysis.
Frequently asked questions
- What does Capacity do?
- Capacity builds an AI-powered platform for contact centers and support teams that automates customer support interactions through AI agents and agent assist tools. The platform consolidates multiple support channels and tasks into a unified system designed to reduce costs and improve customer satisfaction.
- Who founded Capacity?
- Capacity was founded by David Karandish, Chris Sims.
- Who are Capacity's investors?
- Capacity's investors include Capital Innovators, Capital Midwest Fund, Connecticut Innovations, FINTOP Capital, Foothill Ventures, MissionOG, Oceans Ventures, Cultivation Capital.
- Where is Capacity headquartered?
- Capacity is headquartered in St. Louis, US.