Capacity
St. Louis, US · 8 known investors
Capacity builds an AI-powered platform for contact centers and support teams that automates customer support interactions through AI agents and agent assist tools. The platform consolidates multiple support channels and tasks into a unified system designed to reduce costs and improve customer satisfaction.
AI & Machine LearningEnterprise SoftwareSaaS
Founders & leadership
DK
David KarandishFounder
CS
Chris SimsCo-founder
Investors · 8
Competitors · 9
by search overlap
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RingCentral469 shared keywordsRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
Hiver456 shared keywordsHiver is an AI-native customer service platform that unifies email, chat, Slack, voice, social, and WhatsApp into one workspace, with AI Agents that triage tickets, draft replies, and run multi-step resolutions across connected tools like Salesforce, Shopify, Jira, and NetSuite. It serves support teams handling complex, high-volume requests and offers both an omnichannel product and a Gmail-based helpdesk.
Companies competing with Capacity for the same Google search keywords, organic and paid, via search-intersection analysis.
Frequently asked questions
- What does Capacity do?
- Capacity builds an AI-powered platform for contact centers and support teams that automates customer support interactions through AI agents and agent assist tools. The platform consolidates multiple support channels and tasks into a unified system designed to reduce costs and improve customer satisfaction.
- Who founded Capacity?
- Capacity was founded by David Karandish, Chris Sims.
- Who are Capacity's investors?
- Capacity's investors include Capital Innovators, Capital Midwest Fund, Connecticut Innovations, FINTOP Capital, Foothill Ventures, MissionOG, Oceans Ventures, Cultivation Capital.
- Where is Capacity headquartered?
- Capacity is headquartered in St. Louis, US.