Birdie
Founded 2019 · 62 employees on LinkedIn · 7 known investors
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Birdie is a customer intelligence platform that connects customer data from multiple sources (CRMs, support tools, product analytics, surveys) into a unified context layer with structured taxonomy and business rules. It enables enterprises to turn fragmented customer signals into ranked, actionable decisions for retention, expansion, and product teams.
Founders & leadership
Birdie was founded in 2019 by Patrícia Osorio.

Investors · 7
Also in the syndicate · 1
Funding
SEC filings, press & company announcements- Undisclosed amountseed roundFeb 2022
Illuminate Ventures (lead), SoftBank Latin America Fund (lead), Astella, Endeavor Catalyst, Fusion Fund
Source ↗ - Undisclosed amountSeedAug 2020Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
In the news
Frequently asked questions
- What does Birdie do?
- Birdie is a customer intelligence platform that connects customer data from multiple sources (CRMs, support tools, product analytics, surveys) into a unified context layer with structured taxonomy and business rules. It enables enterprises to turn fragmented customer signals into ranked, actionable decisions for retention, expansion, and product teams.
- Who founded Birdie?
- Birdie was founded by Patrícia Osorio in 2019.
- Who are Birdie's investors?
- Birdie's investors include Astella, Fusion, Endeavor Catalyst, Illuminate Ventures, SoftBank Group, Softbank Latin America Fund.




