BIK
YC S20San Francisco, US · Founded 2019 · 55 employees · Hiring · 2 known investors
Bik.ai builds an AI-powered CRM platform for ecommerce brands to manage marketing, customer support, and sales through conversational AI agents. The platform enables brands to automate commerce operations across the platforms where their customers already engage.
Also known as Bikayi
AI & Machine LearningE-commerceEnterprise SoftwareSaaSB2BAIAI AssistantUnited States of AmericaAmerica / CanadaFully Remote
Founders & leadership· Y Combinator alumni (S20)
BIK was founded in 2019 by Sonakshi Nathani, Ashutosh Singla, and ASHUTOSH SINGLA.
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Sonakshi Nathaniin𝕏Co-Founder & CEOFounder of Bik.ai, an AI-powered CRM platform that helps ecommerce brands automate marketing, customer support, and sales operations.
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Ashutosh Singlain𝕏Co-FounderFounder of Bik.ai, an AI-powered CRM platform for ecommerce brands that automates marketing, customer support, and sales through conversational AI agents.
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ASHUTOSH SINGLAin𝕏Co-Founder
Investors · 2
Competitors · 8
by search overlap
Manychat5 shared keywordsA U.S. SaaS company offering chatbot software with a visual, no-code builder. Businesses use it to broadcast and schedule messages to subscribers, auto-post from social channels, and trigger automated replies based on keywords for marketing and sales purposes.
Sprout Social4 shared keywordsSprout Social offers a social media management platform with AI, automation, integrations and analytics tools for marketing teams. The product helps teams manage social content, customer interactions, workflows and performance reporting from a single platform.
Metricool4 shared keywordsMetricool is a social media management and analytics tool that helps professionals schedule content, measure performance, and manage their presence across social platforms. It serves content creators, marketers, and businesses managing multiple social media accounts.
Twilio4 shared keywordsTwilio provides a cloud-based communications platform that enables businesses to integrate voice, messaging, and video into applications using APIs. The platform combines communication channels, contextual data, and AI orchestration for enterprises and developers building customer experiences.
Sprinklr4 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
WANotifier3 shared keywordsWANotifier is a lifecycle marketing and automation platform built on the official WhatsApp Business API, letting marketing and growth teams capture contacts, run automated journeys and drip campaigns, and send targeted bulk WhatsApp campaigns. It includes a built-in CRM, chatbots, transactional notifications, a shared team inbox, and analytics, and integrates with third-party tools via a REST API.
Republicworld3 shared keywordsRepublic World is a news website publishing coverage of politics, entertainment, defense, and current affairs, primarily focused on India.
Gupshup3 shared keywordsGupshup provides an AI-powered conversational messaging platform that lets businesses automate, personalize, and scale customer conversations with AI agents across multiple channels. It serves enterprises worldwide looking to manage business-to-customer communication.
Companies competing with BIK for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does BIK do?
- Bik.ai builds an AI-powered CRM platform for ecommerce brands to manage marketing, customer support, and sales through conversational AI agents. The platform enables brands to automate commerce operations across the platforms where their customers already engage.
- Who founded BIK?
- BIK was founded by Sonakshi Nathani, Ashutosh Singla, ASHUTOSH SINGLA in 2019.
- Who are BIK's investors?
- BIK's investors include Y Combinator, Peak XV Partners.
- Where is BIK headquartered?
- BIK is headquartered in San Francisco, US.