About
Sushanta Das is CEO and AI Behavioural Scientist at tRetail Labs, where he oversees the development of AI and behavioral science solutions for the travel food & beverage and travel retail sectors. With over 30 years of experience in consumer-facing businesses, he has held roles in product management, change management, and startup founding, and has built B2B SaaS platforms serving research, consulting, and analytics functions. Das is a published author and speaker on travel retail and luxury market trends.
Experience
- tRetail LabsCEO & AI Behavioural Scientistcurrent2021 — presentMelbourne, VIC
- DFS Group LimitedDirector - Global Innovation, Strategy & Market Development2019 — 2020Hong Kong
- DFS Group LimitedDirector - Operations and Control2013 — 2019Abu Dhabi, UAE
- DFS Group LimitedSenior Manager, Worldwide Store Operations2011 — 2013Hong Kong
- Essec Business SchoolResearch Assistantship2010 — 2011Paris Area, France
- Future Human Development LimitedDGM-Operations2008 — 2010Kolkata Area, India
- Aditya Birla Retail Ltd.Zonal Head- Operations2007 — 2008Kolkata Area, India
- Future GroupSenior Operations Manager – North Zone2005 — 2007New Delhi Area, India
- Raymond Apparel LtdRegional Sales manager2001 — 2005New Delhi Area, India
- Priya Exhibitors LtdManager - Sales and Marketing ( Swatch and cK watches )2000 — 2001
- Eveready Industries India LtdManager- Sales & Marketing NBCL1996 — 2000
Education
- NYU Stern School of BusinessMaster’s Degree, in Business Analytics with key focus on Customer Insights2016 — 2017
- ESSEC Business SchoolMBA in International Luxury Brand Management, Luxury MBA2010 — 2011
- Xavier Institute of Management(XIM Bhubaneswar)PGDM, Marketing1994 — 1996
Skills & more
Visitor Experience2Applied Behavior AnalysisFood and Beverage OperationsConsumer BehaviorAIQualitative ResearchMixed ModelStakeholder Analysis3Solution Implementation1Readiness Assessments2Project PlansProject Management Software1
+12 more
Management ConsultingBusiness ReadinessOrganizational DevelopmentStakeholder EngagementChange InitiativesChange Impact AnalysisChange ManagementBusiness AnalysisTravel Food and BeverageAI Behavioral ScienceAgentic AICommunication- CivVic Labs Experience Victoria Challenge 2025 — Innovation Victoria
- Oxford Blockchain Strategy Programme — The University of Oxford Saïd Business School
- Forecasting with R — DataCamp
- Up and Running with R — Lynda.com
- Statistics with Excel Part One — Lynda.com
- edX Honor Code Certificate for Tackling the Challenges of Big Data (July 7, 2015 - August 18, 2015) — edX
- edX Verified Certificate for The Analytics Edge — edX
- The Data Scientist's Toolbox — John Hopkins Bloomberg School of Public Health
- Stat2.2x : Introduction to Statistics - Probability — BerkeleyX
- Stat2.1x : Introduction to Statistics - Descriptive Statistics — BerkeleyX
From Sushanta's professional profile.
Colleagues at CivVic Labs
Adelaide Cochrane
Founder, Questoria at CivVic Labs
Chaman Sidhu
Board Director, The Wheeler Centre at CivVic Labs
Geoff Tarrant
Executive Chairman and Co-Founder, Payapps at CivVic Labs
Jade Germantis
Co-Founder, Openly Inclusive at CivVic Labs
Jessica Turner
Founder, Motel Tech at CivVic Labs
Lourdes Zamanillo
Founder, DiveScout at CivVic Labs
Lyndsey Fisk
Founder, Bon Lemóns at CivVic Labs
Marissa Johnson
Co-Founder, COGO at CivVic Labs
Frequently asked questions
- Where does Sushanta Das work?
- Sushanta Das is Founder, tRetail Labs at CivVic Labs.
Founder mafias
NYU Stern School of Business mafia48
Also came through, then founded or led a company.
Andrew JonesB.S.Founded Adaptive Security +1Tushar JainFinance and Political ScienceFounded ePatientFinder +1Alex LyashokMBAFounded WorkFusion +1Mattan GriffelBachelor of Science (BS)Founded One Month +1Ben ColmanMBAFounded Realitydefender +1Brian LongMBAFounded Adaptive Security +1
+ 41 more
ESSEC Business School mafia25
Also came through, then founded or led a company.
Quentin GazayGrande Ecole - Master in Management (MiM)Founded SpacefillOlivier LaplaceAdvanced Master Degree (Hons)Founded Founders PledgeBruno RaillardMSFounded FrstFleur PellerinFounded KorelyacapitalArnaud Le RodallecMaster of Science in ManagementFounded FifteenLouis GrossetGrande EcoleFounded Electra
+ 18 more
CivVic Labs mafia3
Also came through, then founded or led a company.
Same school
Also attended NYU Stern School of Business413
Luna SchmidInvestor at GV (Google Ventures)Kaz TeradaVenture Advisor at Monta Vista CapitalNeil FongManaging Director Asia at Burda Principal InvestmentsAlex TosoliniAdvisor at CincyTechMax WechterSenior Director of AI at Lerer HippeauKrupa VankayalaPartner, People & HR at Sapphire Ventures
+ 407 more
Also attended ESSEC Business School193
Julian LuttermanInvestor at DN CapitalJonas SimoninInvestor at DaphniMarie FerriInvestor at DaphniPierre GalletInvestor at DaphniSauvanne Saint-LégerInvestor at DaphniSofia DahouneInvestor at Daphni
+ 187 more
Also attended Xavier Institute of Management(XIM Bhubaneswar)9
Prayag MohantyPrincipal at Fireside Ventures Advisory LlpDarren LoboAssociate Director at Aavishkaar Venture Management Services Private LimitedPartha MishraInvestor at DNA CapitalJugnu PatiSenior Fund Manager at ADB VenturesAmresh SharmaBusiness Development Adviser: Transporter at Shell FoundationMatthieu SouléPartner, Head of C.Lab at Cathay Innovation
+ 3 more
