/People

Sushanta Das

Investor

Founder, tRetail Labs at CivVic Labs

Melbourne, Victoria, Australia

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You →Sumant · together at Aditya Birla Retail Ltd. (2007–2008) →Sushanta

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About

Sushanta Das is CEO and AI Behavioural Scientist at tRetail Labs, where he oversees the development of AI and behavioral science solutions for the travel food & beverage and travel retail sectors. With over 30 years of experience in consumer-facing businesses, he has held roles in product management, change management, and startup founding, and has built B2B SaaS platforms serving research, consulting, and analytics functions. Das is a published author and speaker on travel retail and luxury market trends.

Experience

  1. tRetail LabsCEO & AI Behavioural Scientistcurrent2021 — presentMelbourne, VIC
  2. DFS Group LimitedDirector - Global Innovation, Strategy & Market Development2019 — 2020Hong Kong
  3. DFS Group LimitedDirector - Operations and Control2013 — 2019Abu Dhabi, UAE
  4. DFS Group LimitedSenior Manager, Worldwide Store Operations2011 — 2013Hong Kong
  5. Essec Business SchoolResearch Assistantship2010 — 2011Paris Area, France
  6. Future Human Development LimitedDGM-Operations2008 — 2010Kolkata Area, India
  7. Aditya Birla Retail Ltd.Zonal Head- Operations2007 — 2008Kolkata Area, India
  8. Future GroupSenior Operations Manager – North Zone2005 — 2007New Delhi Area, India
  9. Raymond Apparel LtdRegional Sales manager2001 — 2005New Delhi Area, India
  10. Priya Exhibitors LtdManager - Sales and Marketing ( Swatch and cK watches )2000 — 2001
  11. Eveready Industries India LtdManager- Sales & Marketing NBCL1996 — 2000

Skills & more

Visitor Experience2Applied Behavior AnalysisFood and Beverage OperationsConsumer BehaviorAIQualitative ResearchMixed ModelStakeholder Analysis3Solution Implementation1Readiness Assessments2Project PlansProject Management Software1
+12 moreManagement ConsultingBusiness ReadinessOrganizational DevelopmentStakeholder EngagementChange InitiativesChange Impact AnalysisChange ManagementBusiness AnalysisTravel Food and BeverageAI Behavioral ScienceAgentic AICommunication
  • CivVic Labs Experience Victoria Challenge 2025 — Innovation Victoria
  • Oxford Blockchain Strategy Programme — The University of Oxford Saïd Business School
  • Forecasting with R — DataCamp
  • Up and Running with R — Lynda.com
  • Statistics with Excel Part One — Lynda.com
  • edX Honor Code Certificate for Tackling the Challenges of Big Data (July 7, 2015 - August 18, 2015) — edX
  • edX Verified Certificate for The Analytics Edge — edX
  • The Data Scientist's Toolbox — John Hopkins Bloomberg School of Public Health
  • Stat2.2x : Introduction to Statistics - Probability — BerkeleyX
  • Stat2.1x : Introduction to Statistics - Descriptive Statistics — BerkeleyX

From Sushanta's professional profile.

Colleagues at CivVic Labs

Frequently asked questions

Who is Sushanta Das?
Sushanta Das is CEO and AI Behavioural Scientist at tRetail Labs, where he oversees the development of AI and behavioral science solutions for the travel food & beverage and travel retail sectors. With over 30 years of experience in consumer-facing businesses, he has held roles in product management, change management, and startup founding, and has built B2B SaaS platforms serving research, consulting, and analytics functions. Das is a published author and speaker on travel retail and luxury market trends.
Where does Sushanta Das work?
Sushanta Das is Founder, tRetail Labs at CivVic Labs.
Where did Sushanta Das go to school?
Sushanta Das studied at NYU Stern School of Business (Master’s Degree, in Business Analytics with key focus on Customer Insights); ESSEC Business School (MBA in International Luxury Brand Management, Luxury MBA); Xavier Institute of Management(XIM Bhubaneswar) (PGDM, Marketing).

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