Where does Nikki Monterroso work?

Nikki Monterroso is Co-founder of Tactix and Head of New Venture Operations at DVx Ventures.

What companies did Nikki Monterroso found?

Nikki Monterroso founded Tactix.

Nikki Monterroso

InvestorFounder

Head of New Venture Operations at DVx Ventures

Charlotte, North Carolina, United States

FoundedTactix

Experience

Tactix.aiCo-Foundercurrent2024 — present
DVx VenturesHead of New Venture Operationscurrent2022 — presentSan Francisco Bay Area
CurbeeHead of Operations2020 — 2022San Francisco Bay Area
LyftHead of Operational Excellence2020San Francisco Bay Area
LyftManager, Operational Excellence | Global Operations2019 — 2020San Francisco Bay Area
LyftManager, Operational Education & Development2019San Francisco Bay Area
LyftDriver Experience Operations2018 — 2019San Francisco, California
TeslaSr. Manager, Global Service Operations - Technical Programs2017 — 2018
TeslaManager, Global Service Quality2017
TeslaStaff Program Manager, Service Operational Excellence2016 — 2017
TeslaSr. Program Manager, Service Operational Excellence2016Fremont, California
TeslaManager, Delivery Experience2015 — 2016
TeslaDelivery Experience Specialist2014 — 2015
8x8, Inc.Inside Sales Account Manager2008 — 2009
8x8, Inc.Senior Sales Administrator2005 — 2008
8x8, Inc.Warehouse Manager2003 — 2005

Skills & more

Global Strategy4Leadership Development2Customer Service30Quality Improvement6Customer Retention29Sales24Account Management20Sales Operations21Customer Satisfaction21Direct Sales17CRM12Sales Process10

+12 more

Lead GenerationCold CallingTelecommunicationsVoIPCall CentersUnified CommunicationsData AnalysisManaged ServicesOperational ExcellenceProblem SolvingManagementTeam Leadership

From Nikki's professional profile.

Colleagues at DVx Ventures

Amit Maraj

AI Lead at DVx Ventures

Ashley Langlais

Chief of Staff at DVx Ventures

Chris Hutton

CFO & Partner at DVx Ventures

David Fetherstonhaugh

Principal at DVx Ventures

Eileen McGinnis

Venture Enablement Lead at DVx Ventures

Emma Giffen

Executive Assistant at DVx Ventures

Ganesh Srivats

Partner at DVx Ventures

Jon McNeill

Investor at DVx Ventures

Frequently asked questions

Who is Nikki Monterroso?: Head of New Venture Operations at DVx Ventures
Where does Nikki Monterroso work?: Nikki Monterroso is Co-founder of Tactix and Head of New Venture Operations at DVx Ventures.
What companies did Nikki Monterroso found?: Nikki Monterroso founded Tactix.