ZOKO
YC W21Bengaluru, IN · Founded 2021 · 18 employees · 3 known investors
Zoko integrates WhatsApp messaging capabilities with Shopify stores, allowing merchants to sell products, market to customers, and provide support through WhatsApp conversations.
Founders & leadership· Y Combinator alumni (W21)
ZOKO was founded in 2021 by Arjun Paul.
AP
Arjun PaulinFounderFounder of ZOKO, which integrates WhatsApp messaging with Shopify stores to enable merchants to sell products and provide customer support through chat.
Investors · 3
Competitors · 9
by search overlapWhatsApp586 shared keywordsWhatsApp is a messaging and calling application that provides text, media, and voice communication services to users across 180+ countries. The app prioritizes end-to-end encryption and operates as a standalone service focused on reliable global communication.
Respond.io293 shared keywordsRespond.io is a customer conversation platform that unifies messaging channels like WhatsApp, Messenger, TikTok, and email plus VoIP calls into a single team inbox that syncs with CRMs. It offers multilingual AI agents that answer enquiries, route leads, recommend products, and manage bookings to help sales and marketing teams handle high volumes of conversations.
Delight Chat255 shared keywordsDelightChat provides an omnichannel customer support inbox that consolidates WhatsApp, Instagram, Facebook, Email, and Live Chat into one dashboard with AI-assisted response drafting. It also offers a WhatsApp marketing suite for sending promotional broadcasts via the Official WhatsApp API, recovering abandoned carts, sending order notifications, and building customer segments.
Gallabox228 shared keywordsGallabox is a conversational commerce platform that uses AI agents across WhatsApp, web chat, social media, and voice calls to capture, qualify, follow up with, and convert leads, plus handle bookings, payments, and customer support. It serves sales, marketing, and support teams in industries such as real estate, healthcare, automotive, travel, education, and financial services, with customers across 40 countries.
AiSensy224 shared keywordsAiSensy is a WhatsApp marketing and engagement platform, built on the official WhatsApp Business API, that lets businesses broadcast messages, run Click-to-WhatsApp ads, build chatbots, showcase catalogues, offer multi-agent live chat support, and collect payments within WhatsApp. It targets startups and growing businesses using WhatsApp for marketing, sales, and customer engagement.
Sleekflow214 shared keywordsSleekFlow provides an omnichannel inbox that connects shared email addresses (support@, sales@) alongside WhatsApp, SMS, and chat, with AI-assisted replies, two-way email sync, and automation for sales and support teams. It targets B2C brands managing customer communication across multiple channels in one platform.
Trengo164 shared keywordsTrengo Voice is a calling feature built into the Trengo customer engagement platform that lets support teams make and receive calls with each customer's conversation history, tickets, and orders visible during the call. It offers local/national numbers, IVR menus, call routing, recordings, and AI voice agents that integrate with Trengo's inbox and automation tools.
Rasayel163 shared keywordsRasayel is a WhatsApp platform for B2B sales teams that tracks conversations, automates follow-ups and lead qualification, and syncs WhatsApp with a company's CRM. It offers chatbot and API integrations, team collaboration and conversation handover features aimed at sales teams of 10 or more people.
Twilio160 shared keywordsTwilio provides a cloud-based communications platform that enables businesses to integrate voice, messaging, and video into applications using APIs. The platform combines communication channels, contextual data, and AI orchestration for enterprises and developers building customer experiences.
Companies competing with ZOKO for the same Google search keywords, organic and paid, via search-intersection analysis.
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Frequently asked questions
- What does ZOKO do?
- Zoko integrates WhatsApp messaging capabilities with Shopify stores, allowing merchants to sell products, market to customers, and provide support through WhatsApp conversations.
- Who founded ZOKO?
- ZOKO was founded by Arjun Paul in 2021.
- Who are ZOKO's investors?
- ZOKO's investors include Xeed Ventures, Y Combinator, iSeed.
- Where is ZOKO headquartered?
- ZOKO is headquartered in Bengaluru, IN.