UJET
San Francisco, US · 11 known investors
UJET provides contact center software that integrates with Microsoft Teams, enabling customer service agents to collaborate with internal experts and efficiently resolve customer issues through streamlined workflows and real-time communication. The platform serves contact centers and customer support operations seeking to improve first-call resolution and agent productivity.
Founders & leadership
VT
Vasili Triantin
Investors · 11
DCM VenturesMenlo Park · $250K – $15M
Relay VenturesToronto · $500K – $10M
Resolute VenturesSan Francisco · $1M
Sapphire VenturesMenlo Park · $5M – $20M
Citi Venturesreported · 2 sourcesNew York
DCMreportedNew York
Ericsson VenturesreportedStockholm
GV (Google Ventures)reportedMountain View · $250K – $50M
Kleiner Perkinsreported · 2 sourcesMenlo Park · $500K – $15M
Also in the syndicate · 2
IonPacificKeyCorp
Funding
SEC filings, press & company announcements- Undisclosed amountSeries DSep 2024 · 2 sources
Sapphire Ventures (lead), Citi Ventures, DCM, Ericsson Ventures, GV, IonPacific, KeyCorp, Kleiner Perkins
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Competitors · 7
by search overlap
Zendesk106 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
RingCentral88 shared keywordsRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
Talkdesk83 shared keywordsTalkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
CloudTalk70 shared keywordsCloudTalk provides an AI voice platform for global calling used by sales and support teams, offering features like parallel dialing, call routing, inbound and outbound AI voice agents, international SMS/WhatsApp messaging, and call analytics. Its cloud-based voice infrastructure supports numbers in over 160 countries for teams handling high volumes of customer conversations.
Dialpad60 shared keywordsDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
Aircall54 shared keywordsAircall is an AI-powered cloud platform that combines intelligent voice agents, automated workflows, and real-time coaching for sales and support teams. It integrates with over 250 business applications to automate call handling, optimize routing, and provide insights from customer interactions.
Sprinklr54 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Companies competing with UJET for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does UJET do?
- UJET provides contact center software that integrates with Microsoft Teams, enabling customer service agents to collaborate with internal experts and efficiently resolve customer issues through streamlined workflows and real-time communication. The platform serves contact centers and customer support operations seeking to improve first-call resolution and agent productivity.
- Who are UJET's investors?
- UJET's investors include DCM Ventures, Relay Ventures, Resolute Ventures, Sapphire Ventures, Citi Ventures, DCM, Ericsson Ventures, GV (Google Ventures) and 1 more.
- Where is UJET headquartered?
- UJET is headquartered in San Francisco, US.