/Companies

Twig

San Francisco Bay Area, US · Founded 2022 · 2 known investors

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Twig is an autonomous AI support platform that triages, self-evaluates, and resolves Tier 1 customer support tickets, integrating with helpdesk tools such as Zendesk, Salesforce, and Intercom. It targets mid-market B2B SaaS, fintech, and ecommerce teams with published per-ticket pricing and self-serve setup.

Founders & leadership

Twig was founded in 2022 by Chandan Maruthi.

CMChandan Maruthi
Chandan MaruthiFounder & CEOFounder and CEO of Twig, an AI platform that automates customer support ticket resolution for B2B SaaS, fintech, and ecommerce companies.

Investors · 2

Funding

SEC filings, press & company announcements

$35M disclosed across 1 round · 2022

Source: company announcements and press reports — follow each round's link for the claim.

Frequently asked questions

What does Twig do?
Twig is an autonomous AI support platform that triages, self-evaluates, and resolves Tier 1 customer support tickets, integrating with helpdesk tools such as Zendesk, Salesforce, and Intercom. It targets mid-market B2B SaaS, fintech, and ecommerce teams with published per-ticket pricing and self-serve setup.
Who founded Twig?
Twig was founded by Chandan Maruthi in 2022.
Who are Twig's investors?
Twig's investors include Path Ventures, Rhino Ventures.
How much funding has Twig raised?
Twig has disclosed $35M raised across 1 round.
Where is Twig headquartered?
Twig is headquartered in San Francisco Bay Area, US.