Twig
San Francisco Bay Area, US · 2 known investors
Find your way into Twig
636 people in our graph share verified history with the Twig team — schools, employers, funds. One of them is your warm intro.
Paul Kwanunlockedknows Chandan Maruthi · together at Stanford University (overlapped)
×2knows the team · via Wipro Technologies
×2knows the team · via On Deck
knows the team · via Lambda School
×4knows the team · via Stanford University
×2knows the team · via Stanford Continuing Studies
Twig is an autonomous AI support platform that triages, self-evaluates, and resolves Tier 1 customer support tickets, integrating with helpdesk tools such as Zendesk, Salesforce, and Intercom. It targets mid-market B2B SaaS, fintech, and ecommerce teams with published per-ticket pricing and self-serve setup.
Founders & leadership
CM

Chandan MaruthiinFounder & CEOFounder and CEO of Twig, an AI platform that automates customer support ticket resolution for B2B SaaS, fintech, and ecommerce companies.
Investors · 2
Funding
SEC filings, press & company announcements$35M disclosed across 1 round · 2022
- $35MSeries AJan 2022 · 2 sourcesSource ↗
Source: company announcements and press reports — follow each round's link for the claim.
In the news
Frequently asked questions
- What does Twig do?
- Twig is an autonomous AI support platform that triages, self-evaluates, and resolves Tier 1 customer support tickets, integrating with helpdesk tools such as Zendesk, Salesforce, and Intercom. It targets mid-market B2B SaaS, fintech, and ecommerce teams with published per-ticket pricing and self-serve setup.
- Who founded Twig?
- Twig was founded by Chandan Maruthi.
- Who are Twig's investors?
- Twig's investors include Path Ventures, Rhino Ventures.
- How much funding has Twig raised?
- Twig has disclosed $35M raised across 1 round.
- Where is Twig headquartered?
- Twig is headquartered in San Francisco Bay Area, US.


