Twig
San Francisco Bay Area, US · Founded 2022 · 2 known investors
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Twig is an autonomous AI support platform that triages, self-evaluates, and resolves Tier 1 customer support tickets, integrating with helpdesk tools such as Zendesk, Salesforce, and Intercom. It targets mid-market B2B SaaS, fintech, and ecommerce teams with published per-ticket pricing and self-serve setup.
Founders & leadership
Twig was founded in 2022 by Chandan Maruthi.

Investors · 2
How we know: Path Ventures's portfolio page · Not right? Tell us
How we know: funding news · press coverage · Not right? Tell us
Funding
SEC filings, press & company announcements$35M disclosed across 1 round · 2022
- $35MSeries AJan 2022 · 2 sourcesSource ↗
Source: company announcements and press reports — follow each round's link for the claim.
Frequently asked questions
- What does Twig do?
- Twig is an autonomous AI support platform that triages, self-evaluates, and resolves Tier 1 customer support tickets, integrating with helpdesk tools such as Zendesk, Salesforce, and Intercom. It targets mid-market B2B SaaS, fintech, and ecommerce teams with published per-ticket pricing and self-serve setup.
- Who founded Twig?
- Twig was founded by Chandan Maruthi in 2022.
- Who are Twig's investors?
- Twig's investors include Path Ventures, Rhino Ventures.
- How much funding has Twig raised?
- Twig has disclosed $35M raised across 1 round.
- Where is Twig headquartered?
- Twig is headquartered in San Francisco Bay Area, US.

