🦊/Companies

Twig

San Francisco Bay Area, US · 2 known investors

Find your way into Twig

636 people in our graph share verified history with the Twig team — schools, employers, funds. One of them is your warm intro.

Paul Kwanunlockedknows Chandan Maruthi · together at Stanford University (overlapped)
×2knows the team · via Wipro Technologies
×2knows the team · via On Deck
knows the team · via Lambda School
×4knows the team · via Stanford University
×2knows the team · via Stanford Continuing Studies

Twig is an autonomous AI support platform that triages, self-evaluates, and resolves Tier 1 customer support tickets, integrating with helpdesk tools such as Zendesk, Salesforce, and Intercom. It targets mid-market B2B SaaS, fintech, and ecommerce teams with published per-ticket pricing and self-serve setup.

Founders & leadership

CMChandan Maruthi
Chandan MaruthiinFounder & CEOFounder and CEO of Twig, an AI platform that automates customer support ticket resolution for B2B SaaS, fintech, and ecommerce companies.

Investors · 2

Funding

SEC filings, press & company announcements

$35M disclosed across 1 round · 2022

Source: company announcements and press reports — follow each round's link for the claim.

In the news

Frequently asked questions

What does Twig do?
Twig is an autonomous AI support platform that triages, self-evaluates, and resolves Tier 1 customer support tickets, integrating with helpdesk tools such as Zendesk, Salesforce, and Intercom. It targets mid-market B2B SaaS, fintech, and ecommerce teams with published per-ticket pricing and self-serve setup.
Who founded Twig?
Twig was founded by Chandan Maruthi.
Who are Twig's investors?
Twig's investors include Path Ventures, Rhino Ventures.
How much funding has Twig raised?
Twig has disclosed $35M raised across 1 round.
Where is Twig headquartered?
Twig is headquartered in San Francisco Bay Area, US.