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Symend

Calgary, CA · Founded 2016 · 86 employees on LinkedIn · 15 known investors

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Symend offers an AI and behavioral science engagement platform that automates enterprise debt collections by scoring customers, assigning delinquency archetypes, and delivering personalized outreach across email, text, IVR, and letters. It serves finance and collections teams at enterprise telecommunications, financial services, and utilities companies managing high-volume delinquent accounts.

AI & Machine LearningEnterprise SoftwareFintechSaaS

Founders & leadership

Symend was founded in 2016 by Hanif Joshaghani.

HJHanif Joshaghani
Hanif JoshaghaniCo-Founder & Chief Executive OfficerHanif Joshaghani is the co-founder and CEO of Symend, an AI and behavioral science platform for enterprise debt collections. He has over seven years of experience building and scaling the company, which has raised over $100 million in funding and serves major telecommunications, financial services, and utilities firms.
TKTiffany Kaminsky
Tiffany KaminskyCo-Founder | Chief Revenue OfficerSymend

Investors · 15

FUSElisted by FUSEBellevue · $1M – $10M

How we know: FUSE's portfolio page · Not right? Tell us

Impression Ventureslisted by Impression VenturesToronto · $2M

How we know: multiples.vc · the VCSheet dataset · open dataset · 5k.vc investor directory · Not right? Tell us

Inovia Capitallisted by Inovia CapitalMontreal · $250K – $8M

How we know: Inovia Capital's portfolio page · a partner's Signal profile · funding news · multiples.vc · open dataset · 5k.vc investor directory · Not right? Tell us

Mistral Venture Partnerslisted by Mistral Venture PartnersVancouver · $750K – $1.5M

How we know: multiples.vc · the VCSheet dataset · Not right? Tell us

Plaza Ventureslisted by Plaza VenturesToronto

How we know: funding news · multiples.vc · open dataset · 5k.vc investor directory · Not right? Tell us

Plug and Play Ventureslisted by Plug and Play VenturesSilicon Valley · $50K – $400K

How we know: plugandplaytechcenter.com · Not right? Tell us

Thin Air Labslisted by Thin Air LabsCalgary
BDC Capital CorporationreportedWakefield

How we know: multiples.vc · Not right? Tell us

BoxOne VenturesreportedMontreal · $500K

How we know: the VCSheet dataset · Not right? Tell us

Also in the syndicate · 5

Aventrock VenturesBusiness Development Bank of CanadaExport Development CanadaMarkus FrindTELUS Global Ventures

Funding

SEC filings, press & company announcements

$40M disclosed across 1 of 4 rounds · 2020–2026

Source: company announcements and press reports — follow each round's link for the claim.

Related companies · 8

ExperianExperian offers consumers tools to access their credit report and FICO Score, build credit, and manage money, including credit card matching, bill and subscription negotiation, car insurance comparison, and a digital checking account with debit card. It serves individual U.S. consumers through its app and financial products.
HighradiusHighRadius provides software for order-to-cash and treasury finance operations, including credit, collections, deductions, cash application, and invoicing and payments automation. It serves large enterprises and Fortune 1000 companies looking to improve financial performance metrics such as Days Sales Outstanding.
ProdigalProdigal builds vertical AI agents and a data integration platform for the consumer finance industry, serving lenders and collections companies. Its system unifies fragmented tech stacks (CRMs, lending management systems, payment processors, dialers) to give AI agents full context for customer interactions.
RetrievablesRetrievables operates a marketplace platform connecting companies with delinquent accounts to collection law firms that bid on cases and collect outstanding debts. The platform automates the matching and service engagement process between corporate clients and legal service providers.
MeridianLinkMeridianLink provides a digital lending platform and suite of solutions for banks, credit unions, and consumer reporting agencies, combining intelligent automation and AI to simplify lending processes and personalize customer experiences across financial moments from borrowing to home purchases.
UpflowUpflow provides financial relationship management software that helps B2B finance teams optimize cash flow and accelerate collections through dashboards, payment automation, and integrated workflows. The platform offers live financial forecasting, automated payment reminders, and modern payment options to reduce days sales outstanding and improve customer relationships.
NavNav provides transparent business and personal credit insights, cash flow data, and financial tools to help small business owners access trade credit, supplier terms, and funding opportunities.
ChaserhqChaser provides automated accounts receivable management software to help businesses streamline invoice follow-up and payment collection. The platform serves enterprises seeking to improve cash flow and reduce the manual effort required to chase overdue payments.

Companies working in the same space as Symend.

In the news

Symend Funding, Investors & Competitorsmultiples.vc · Sep 2026Symend Infuses Over $40M in Growth Capital to Transform Customer Engagement with Behavioral Scienceprnewswire.com · Nov 2022Symend Raises Over $40M in Growth Funding - FinSMEsfinsmes.com · Nov 2022Symend nabs $43M for a platform to help customers avoid defaulting on bills | TechCrunchtechcrunch.com · Feb 2021

Frequently asked questions

What does Symend do?
Symend offers an AI and behavioral science engagement platform that automates enterprise debt collections by scoring customers, assigning delinquency archetypes, and delivering personalized outreach across email, text, IVR, and letters. It serves finance and collections teams at enterprise telecommunications, financial services, and utilities companies managing high-volume delinquent accounts.
Who founded Symend?
Symend was founded by Hanif Joshaghani in 2016.
Who are Symend's investors?
Symend's investors include Angels of Many, FUSE, Impression Ventures, Inovia Capital, Mistral Venture Partners, Plaza Ventures, Plug and Play Ventures, Thin Air Labs and 2 more.
How much funding has Symend raised?
Symend has disclosed $40M raised across 1 of its 4 known rounds.
Where is Symend headquartered?
Symend is headquartered in Calgary, CA.