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Sero

YC W22

San Francisco, US · Founded 2022 · 2 employees · 5 known investors

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Sero provides AI-powered software for B2B companies' onboarding and implementation teams to accelerate and standardize customer setup processes.

Also known as Taktile Technologies, Inc · Takt · Taktile Technologies, Inc. · Taktile Technologies, Inc., Takt

Enterprise SoftwareSaaSB2BCustomer SuccessUnited States of AmericaAmerica / Canada

Founders & leadership· Y Combinator alumni (W22)

Sero was founded in 2022 by Jai Thirani and Aditya Padwal.

JTJai Thirani
Jai ThiraniCo-founder · CEOJai Thirani holds a computer science degree from Penn Engineering and a finance degree from Wharton. He is building an intelligent customer implementation platform for B2B companies.
APAditya Padwal
Aditya PadwalCo-Founder & CTOAditya Padwal studied computer science at PICT and worked as a full-stack engineer at Loop (YC W20), where he built insurance tools. He is now building an intelligent customer implementation platform for B2B.

Investors · 5

Also in the syndicate · 4

Cardiff Capital RegionInnovation Investment Capital (IIC)leadInnovation Investment Capital Limited PartnershipleadUK Government funds

Funding

SEC filings, press & company announcements
  • Undisclosed amountgrowth funding roundFeb 2026

    Innovation Investment Capital (IIC) (lead), Innovation Investment Capital Limited Partnership (lead), Cardiff Capital Region, UK Government funds

    Source ↗

Source: company announcements and press reports — follow each round's link for the claim.

Related companies · 6

SesoSeso offers HR, payroll, and H-2A visa filing and compliance software plus managed worker services for U.S. agricultural employers to hire, onboard, and retain farm labor. It provides digital onboarding, an ag-focused HR platform, payroll, paycards, and a Monterrey-based team handling consulate scheduling, recruiting, and logistics for H-2A workers.
Onboard.ioOnboard is a software platform for post-sale teams to manage customer onboarding workflows and timelines centrally. It serves customer success, implementation, and onboarding teams at growing companies where onboarding complexity and revenue impact are significant.
CluesoClueso is an AI-powered video creation platform for sales enablement teams that transforms screen recordings into polished training videos and step-by-step guides. It serves sales enablement and revenue teams creating product training, onboarding, objection handling, and demo content.
BeauBeau automates data extraction and organization from client files, delivering structured data in formats like filled PDFs, CRM integrations, and spreadsheets. The service eliminates manual data entry for businesses that collect client information through forms.
AtlasAtlas is a customer support platform that helps startups deliver white-glove support and manage customer relationships to reduce churn. The company serves early-stage companies that want to position support as a revenue driver rather than a cost center.
AbbotAbbot is a Slack bot that monitors customer conversations to ensure timely responses, automatically summarizes discussions, identifies relevant topics, and recommends follow-up actions for customer support teams. It also provides team responsiveness metrics and allows users to trigger automated workflows based on customer inquiries, schedules, or external events.

Companies working in the same space as Sero.

Legal entities · 2

corporate structure
Taktile Technologies, Inc
Taktile Technologies, Inc.

In the news

Sero - Intelligent Customer Implementation Platform for B2Bycombinator.com · Apr 2026

Frequently asked questions

What does Sero do?
Sero provides AI-powered software for B2B companies' onboarding and implementation teams to accelerate and standardize customer setup processes.
Who founded Sero?
Sero was founded by Jai Thirani, Aditya Padwal in 2022.
Who are Sero's investors?
Sero's investors include Y Combinator.
Where is Sero headquartered?
Sero is headquartered in San Francisco, US.