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Abbot

DefunctYC S21

San Francisco, US · Founded 2020 · 5 employees · 7 known investors

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Abbot is a Slack bot that monitors customer conversations to ensure timely responses, automatically summarizes discussions, identifies relevant topics, and recommends follow-up actions for customer support teams. It also provides team responsiveness metrics and allows users to trigger automated workflows based on customer inquiries, schedules, or external events.

Also known as A Serious Business, Inc. · Abbot (A Serious Business · Abbot (A Serious Business, Inc.) · Inc.)

Developer ToolsEnterprise SoftwareSaaSSales TechCustomer SuccessUnited States of AmericaAmerica / CanadaFully Remote

Founders & leadership· Y Combinator alumni (S21)

Abbot was founded in 2020 by Paul Nakata and Phil Haack.

PNPaul Nakata
Paul NakataFounderuntil 2023Paul Nakata worked in engineering and sales roles at GitHub and Replicated, then customer development at Instabase, before becoming co-founder and CEO of Abbot.
PHPhil Haack
Phil HaackFounder/CTO2020–2023He previously served as an engineering director at GitHub and a senior program manager at Microsoft.

Investors · 7

Y Combinatorlisted by Y CombinatorSan Francisco · $500K

How we know: the Y Combinator directory · open dataset · 5k.vc investor directory · Not right? Tell us

MC GLMNOP LPreportedSeattle

How we know: Y Combinator's founder network · Not right? Tell us

PioneerreportedToronto, Ontario

How we know: Y Combinator's founder network · Not right? Tell us

Query CapitalreportedHamburg

How we know: Y Combinator's founder network · Not right? Tell us

Soma CapitalreportedSacramento · $100K – $300K

How we know: Y Combinator's founder network · Not right? Tell us

TRAC (Third Round Analytics Capital)reportedSan Francisco · $250K – $2M

How we know: Y Combinator's founder network · Not right? Tell us

Related companies · 5

SeroSero provides AI-powered software for B2B companies' onboarding and implementation teams to accelerate and standardize customer setup processes.
CluesoClueso is an AI-powered video creation platform for sales enablement teams that transforms screen recordings into polished training videos and step-by-step guides. It serves sales enablement and revenue teams creating product training, onboarding, objection handling, and demo content.
WorkRampWorkRamp provides a learning platform trusted by over 3 million learners at major brands. The company builds software for corporate employee training and development.
FrigadeFrigade provides an SDK and AI-powered platform for building product onboarding flows including checklists, tours, and announcements that adapt to product changes. The product serves software companies and product teams looking to implement polished onboarding experiences without building them from scratch.
Onboard.ioOnboard is a software platform for post-sale teams to manage customer onboarding workflows and timelines centrally. It serves customer success, implementation, and onboarding teams at growing companies where onboarding complexity and revenue impact are significant.

Companies working in the same space as Abbot.

Legal entities · 1

corporate structure
A Serious Business, Inc.

Frequently asked questions

What does Abbot do?
Abbot is a Slack bot that monitors customer conversations to ensure timely responses, automatically summarizes discussions, identifies relevant topics, and recommends follow-up actions for customer support teams. It also provides team responsiveness metrics and allows users to trigger automated workflows based on customer inquiries, schedules, or external events.
Who founded Abbot?
Abbot was founded by Paul Nakata, Phil Haack in 2020.
Who are Abbot's investors?
Abbot's investors include Maximilian Stoiber, Y Combinator, MC GLMNOP LP, Pioneer, Query Capital, Soma Capital, TRAC (Third Round Analytics Capital).
Where is Abbot headquartered?
Abbot is headquartered in San Francisco, US.