Remark
46 employees on LinkedIn · 7 known investors
Find your way into Remark
521 people in our graph share verified history with the Remark team — schools, employers, funds. One of them is your warm intro.
Steve Singhunlockedknows Ian Patterson · together at Nature (overlapped)
×4knows the team · via Columbia University
×5knows the team · via Colby College
knows the team · via Neo
knows the team · via University of Otago
Remark provides AI-powered customer support and shopping assistance for e-commerce businesses, using AI personas to answer shopper questions and resolve support tickets while routing complex cases to human agents. It integrates with existing chat platforms and customer service teams to handle inquiries outside business hours and drive incremental online revenue.
Founders & leadership
TS
Theo SatloffinCo-founder & CEOTheo Satloff is co-founder and CEO of Remark, which provides AI-powered customer support and shopping assistance for e-commerce businesses.
CM
Carl-Philip MajgaardCo-founder & Tech Lead
IP
Ian PattersoninCo-founder & SalesIan Patterson co-founded Remark, an AI-powered customer support platform for e-commerce businesses. He previously founded Outdoorly, a retail marketplace for outdoor professionals.
Investors · 7
Funding
SEC filings, press & company announcements$32M disclosed across 2 of 3 rounds · 2024–2025
Source: company announcements and press reports — follow each round's link for the claim.
In the news
Frequently asked questions
- What does Remark do?
- Remark provides AI-powered customer support and shopping assistance for e-commerce businesses, using AI personas to answer shopper questions and resolve support tickets while routing complex cases to human agents. It integrates with existing chat platforms and customer service teams to handle inquiries outside business hours and drive incremental online revenue.
- Who founded Remark?
- Remark was founded by Theo Satloff, Carl-Philip Majgaard, Ian Patterson.
- Who are Remark's investors?
- Remark's investors include Inspired Capital, Shine Capital, Spero Ventures, Stripe, Sugar Capital, Twelve Below, Visible Ventures.
- How much funding has Remark raised?
- Remark has disclosed $32M raised across 2 of its 3 known rounds.