/Companies

Remark

46 employees on LinkedIn · 7 known investors

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Remark provides AI-powered customer support and shopping assistance for e-commerce businesses, using AI personas to answer shopper questions and resolve support tickets while routing complex cases to human agents. It integrates with existing chat platforms and customer service teams to handle inquiries outside business hours and drive incremental online revenue.

Founders & leadership

TSTheo Satloff
Theo SatloffCo-founder & CEOTheo Satloff is co-founder and CEO of Remark, which provides AI-powered customer support and shopping assistance for e-commerce businesses.
CM
Carl-Philip MajgaardCo-founder & Tech Lead
IPIan Patterson
Ian PattersonCo-founder & SalesIan Patterson co-founded Remark, an AI-powered customer support platform for e-commerce businesses. He previously founded Outdoorly, a retail marketplace for outdoor professionals.

Investors · 7

Funding

SEC filings, press & company announcements

$32M disclosed across 2 of 3 rounds · 2024–2025

Source: company announcements and press reports — follow each round's link for the claim.

In the news

Frequently asked questions

What does Remark do?
Remark provides AI-powered customer support and shopping assistance for e-commerce businesses, using AI personas to answer shopper questions and resolve support tickets while routing complex cases to human agents. It integrates with existing chat platforms and customer service teams to handle inquiries outside business hours and drive incremental online revenue.
Who founded Remark?
Remark was founded by Theo Satloff, Carl-Philip Majgaard, Ian Patterson.
Who are Remark's investors?
Remark's investors include Inspired Capital, Shine Capital, Spero Ventures, Visible Ventures, Stripe, Sugar Capital, Twelve Below.
How much funding has Remark raised?
Remark has disclosed $32M raised across 2 of its 3 known rounds.