MedArrive

MedArrive is a healthcare technology company whose platform supports the coordination and execution of care delivered in the home. The current product is positioned as an "operational intelligence" layer spanning three stages: predicting and identifying patients suitable for home-based care (patient identification and qualification, risk-prioritized patient lists, automated eligibility screening, discharge coordination and health system integration); coordinating transitions (referral automation, patient intake automation, benefits and eligibility verification, care handoff workflows); and operating field delivery (scheduling and routing optimization, real-time capacity visibility and provider coordination). It is sold in two configurations: one for health systems managing discharge planning, referrals and post-acute transitions, and one for in-home care providers managing scheduling, workforce utilization and care coordination. The platform integrates with EHRs, care management platforms, and scheduling, analytics and communication tools, and the company states it is AICPA SOC II certified and HIPAA compliant.

Earlier in its history MedArrive operated as a mobile-integrated care management company: it offered a white-labeled care management solution connecting providers and payers with a field network of paramedics, EMTs and other healthcare professionals who conducted in-home visits, supplemented by physician-led telehealth for higher-acuity needs. Services spanned chronic condition management, transitional care, readmission prevention, urgent care, vaccinations, palliative care, diagnostics, health assessments, post-acute care and social-care needs such as transportation, mobility and nutrition assistance, plus partner-delivered services including virtual behavioral health, retinal screening and maternity care. The company described itself as a risk-bearing entity serving primarily Medicaid and dual-eligible beneficiaries. In 2025 MedArrive transitioned away from directly providing care and launched a home care logistics platform developed in partnership with ChristianaCare.

Founding story

Inna Plumb, previously an investment banker at Evercore Partners, a supply chain leader at Blue Apron and an early founding partner at Redesign Health, was exploring ideas to bring insurance-reimbursed care into the home. She found existing home-care models asset-heavy and costly and clinicians reluctant to travel to homes, and concluded that EMS professionals — accustomed to driving and entering homes, and underutilized for chronic condition management — were well suited to the work. The COVID-19 outbreak in March 2020 prompted her to commit full time; Redesign Health's investment committee funded the seed and introduced Dan Trigub, then leading Uber Health, who became CEO and co-founder.

Business model

MedArrive licenses its care-delivery software platform to healthcare organizations, historically selling a white-labeled care management solution to health plans and providers and, more recently, a logistics and care-transition platform to health systems and in-home care providers. In its earlier model the company contracted with payers as a risk-bearing entity, was reimbursed through insurance rather than consumer payments, and used a network of EMS field providers rather than owned clinical assets to keep the model capital-efficient.

Historically insurance-based rather than consumer-driven, with contracts with payers and risk-bearing providers under which MedArrive assumed risk and was compensated for lowering total cost of care; the current platform is offered as software to health systems and in-home care providers.

Traction

Named health plan and provider relationships have included Molina Healthcare, Centene plans such as Superior HealthPlan (Texas) and HealthNet (California), Bright HealthCare, SCAN Health Plan, Clover Health, the County of Los Angeles Public Health and Millennium Physician Group. In a first-phase program with Molina Healthcare of Texas, MedArrive reported 74% member engagement, a 20% reduction in ED usage, a 5% improvement in member retention, undocumented social-determinants-of-health needs surfaced in 32% of visits, a 50% reduction in hospitalizations and a 90+ NPS. As of November 2021 the company reported home visits across five states — California, Florida, New Jersey, North Carolina and Texas.

Latest developments

In March 2026 MedArrive acquired technology assets from Inbound Health, a home care firm that shut down after citing regulatory uncertainty in the federal Acute Hospital Care at Home Program, adding AI-backed care navigation capabilities and new customers; terms were not disclosed. The same day it named Ophir Lotan, formerly chief product officer at Alto Pharmacy and previously at TytoCare, as chief executive, roughly five months after the co-founder CEO stepped down. Earlier, the company moved away from directly delivering care and launched a home care logistics platform built with ChristianaCare.