Leaping AI
YC W25San Francisco, US · Founded 2023 · 13 employees · Hiring · 5 known investors
LeapingAI builds AI voice and text agents that automate inbound and outbound calls for enterprises, handling customer support, appointment setting, and lead qualification. The platform integrates with CRMs and business tools to manage call center operations at scale.
Also known as LeapingAI
Founders & leadership· Y Combinator alumni (W25)
Leaping AI was founded in 2023 by Kevin Wu and Arkadiy Telegin.
Investors · 5
Funding
SEC filings, press & company announcements- Undisclosed amountSeedAug 2025Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
The YC application· Winter 2025 batch
Alumni Q&A
- What is the core problem you are solving? Why is this a big problem? What made you decide to work on it?
- The founders target home remodeling and roofing companies, which frequently report missed calls, slow lead response, weak follow-up, dropped leads, and understaffing. Leaping AI offers an AI voice and texting platform that runs multi-threaded inbound and outbound calling and texting campaigns for call centers over periods of several weeks.
Summarized from the founders' answers on their Y Combinator profile.
Company profile
researched Aug 2026Leaping AI develops AI voice and text agents intended to operate as "digital call center workers" for enterprises. The agents handle after-hours calls, inbound call answering and qualification, outbound calling campaigns, appointment setting, lead follow-up and re-engagement of past customers, with the ability to transfer a call to a human agent when needed. The company states its agents can make a call center more than 50% more productive while delivering customer satisfaction comparable to or better than human agents.
The platform bundles built-in telephony, including phone number provisioning, call routing and human handoff, so customers do not need a separate phone system. Additional product components include outbound campaign management, call recording with searchable transcripts and summaries, an analytics dashboard covering call volume and live calls, and two-way SMS conversations for appointment confirmations, missed-call follow-ups and lead re-engagement. Agents connect to customer CRMs, ERPs, knowledge bases and analytics tools, with named integrations including HubSpot, Salesforce and Lead Perfection, as well as in-house and third-party systems.
Delivery follows a structured onboarding process: Leaping AI documents the customer's intake flow and qualification criteria, builds and tests an agent against realistic scenarios, launches it on the customer's phone number with close monitoring in the first week, and then iterates using transcripts, summaries and analytics, with script changes reflected immediately in agent behavior.
Business model
Leaping AI sells its voice and text agent platform to enterprises, with a pricing page and a demo-booking sales motion; onboarding includes configuration of agents around each customer's specific call flows and playbooks.
Traction
The company publishes customer stories, including Eurowings deploying multilingual voice AI across its call centers in under two months.
▸Full profile — market position, technology, go-to-market
Market position
Leaping AI positions itself as an enterprise-grade voice AI provider for call center automation, competing on measured customer satisfaction and productivity outcomes.
Positioning centers on enterprise readiness: provider-agnostic orchestration of multiple underlying AI vendors, built-in telephony with human handoff, custom agent configuration rather than generic templates, and stated performance claims of greater than 90% CSAT and more than 50% call center productivity improvement.
Technology
The platform orchestrates third-party AI providers, which customers can select, into a single agent. It uses large language models, human-like synthetic voices and background call-center audio, and adapts response style to detected caller tone. Calls are recorded, transcribed and summarized, and the system integrates with CRM, ERP, knowledge base and analytics systems.
Go-to-market
Direct enterprise sales driven by demo requests on the company website, supported by published customer stories and an industry-specific positioning (for example home remodeling intake and airline call centers).
Enterprises and call center operations, including airlines and home services/remodeling companies, where website copy references qualifying homeowners, confirming service areas and booking in-home estimates for jobs such as bathroom remodels, siding estimates and window replacements.
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Competitors · 10
by search overlap
Companies competing with Leaping AI for the same Google search keywords, organic and paid, via search-intersection analysis.
Timeline · 1
launches, deals, and filingsCustomer story states Eurowings brought multilingual voice AI to its call centers in under two months using Leaping AI.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
In the news
▸Research sources · 1
primary sources listed
- Leaping AIleapingai.com · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Leaping AI do?
- Leaping AI provides enterprise voice and text AI agents that handle inbound and outbound call center interactions.
- Who founded Leaping AI?
- Leaping AI was founded by Kevin Wu, Arkadiy Telegin in 2023.
- Who are Leaping AI's investors?
- Leaping AI's investors include Orange Collective, Ritual Capital, Y Combinator, Basis Set Ventures, Nexus Venture Partners.
- Where is Leaping AI headquartered?
- Leaping AI is headquartered in San Francisco, US.