Interactions
Franklin, US · Founded 2014 · Delaware corporation · 2 known investors
Interactions provides a conversational AI platform for enterprise customer service, combining voice AI, agentic AI, and human-assisted understanding to automate complex customer interactions across voice and digital channels. The platform integrates workflow orchestration and analytics designed for regulated industries and high-volume operations.
Founders & leadership
MI
Michael IacobucciExecutive
JM
Jason M. BristowExecutive
YY
Yoryos YeracarisExecutive
JD
Jim DreherExecutive
DP
Dave ParkinsonExecutive
EL
Elizabeth LemonsExecutive
JG
Joseph GildeaExecutive
MW
Michael WilensNamed on SEC filing
PG
Phil GrayNamed on SEC filing
SK
Shamez KanjiNamed on SEC filing
ED
Edward DurkinNamed on SEC filing
JB
John BurtonNamed on SEC filing
Investors · 2
Reported raises · per SEC filings
Form D private placements$63.6M disclosed across 1 of 2 rounds · 2014–2015
▶$63.6MraisedAug 2016 · 15 investors · Other TechnologyRule 506(b)
▶$63.6MraisedAug 2016 · 15 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Michael IacobucciExecutive Officer, Director
- Robert DavoliDirector
- Jason M. BristowExecutive Officer
- Yoryos YeracarisExecutive Officer
- Jim DreherExecutive Officer
- DiPiano MichaelDirector
- Dave ParkinsonExecutive Officer
- Elizabeth LemonsExecutive Officer
- Joseph GildeaExecutive Officer
- Chris PenroseDirector
- Richard FoxDirector
- Thomas R. HollerDirector
- Deepak B. BhatejaExecutive Officer
- Mark LeonardExecutive Officer
- Michael WilensDirector
- Phil GrayExecutive Officer
- Steve MurrayDirector
- Offering amount
- $65.6M
- Amount sold
- $63.6M
- First sale
- Mar 2015
- Incorporated
- Corporation, Delaware, 2014
- Federal exemptions
- 06b
▶Undisclosed amountofferedDec 2014 · 58 investors · Other TechnologyRule 506(b)
▶Undisclosed amountofferedDec 2014 · 58 investors · Other Technology
Rule 506(b)Officers, directors & promoters on the filing
- Michael WilensDirector
- Phil GrayExecutive Officer
- Richard FoxDirector
- Joseph GildeaExecutive Officer
- Shamez KanjiDirector
- Edward DurkinExecutive Officer
- Elizabeth LemonsExecutive Officer
- John BurtonDirector
- Jim DreherExecutive Officer
- Yoryos YeracarisExecutive Officer
- Steve MurrayDirector
- Mark LeonardExecutive Officer
- Michael IacobucciExecutive Officer, Director
- Robert DavoliDirector
- Dave ParkinsonExecutive Officer
- Thomas R. HollerDirector
- First sale
- Dec 2014
- Incorporated
- Corporation, Delaware, 2014
- Federal exemptions
- 06b
Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.
Competitors · 7
by search overlap
Netezza34 shared keywordsIBM is a global technology company whose business spans enterprise software (including Red Hat, HashiCorp, and Confluent), IT infrastructure such as mainframes, servers, and storage, and IT consulting services. The company is also investing heavily in quantum computing and AI-based enterprise offerings, including its Lightwell open-source software security clearinghouse and the Anderon quantum wafer foundry.
Twilio19 shared keywordsTwilio provides a cloud-based communications platform that enables businesses to integrate voice, messaging, and video into applications using APIs. The platform combines communication channels, contextual data, and AI orchestration for enterprises and developers building customer experiences.
SoundHound AI17 shared keywordsSoundHound AI develops a voice AI platform that enables conversational interactions with products, services, and applications across industries. The platform serves enterprises and brands seeking to add voice-enabled capabilities and access customer data through their own branded voice experiences.
Dialpad17 shared keywordsDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
Zendesk16 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
RingCentral15 shared keywordsRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
Capacity14 shared keywordsCapacity builds an AI-powered platform for contact centers and support teams that automates customer support interactions through AI agents and agent assist tools. The platform consolidates multiple support channels and tasks into a unified system designed to reduce costs and improve customer satisfaction.
Companies competing with Interactions for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Interactions do?
- Interactions provides a conversational AI platform for enterprise customer service, combining voice AI, agentic AI, and human-assisted understanding to automate complex customer interactions across voice and digital channels. The platform integrates workflow orchestration and analytics designed for regulated industries and high-volume operations.
- Who are Interactions's investors?
- Interactions's investors include Comcast Ventures, Runway Growth Capital.
- How much funding has Interactions raised?
- Interactions has disclosed $63.6M raised across 1 of its 2 known rounds.
- Where is Interactions headquartered?
- Interactions is headquartered in Franklin, US.