Inari
AcquiredYC S23San Francisco, US · Founded 2023 · 2 employees · 8 known investors
Inari analyzes customer feedback, support tickets, and CRM data to identify product opportunities and customer insights, automatically surfacing relevant information and linking findings to backlog items.
Also known as Backpocket
AI & Machine LearningDeveloper ToolsEnterprise SoftwareArtificial IntelligenceGenerative AIB2BAnalyticsEnterpriseUnited States of AmericaAmerica / Canada
Founders & leadership· Y Combinator alumni (S23)
Inari was founded in 2023 by Frank Lee and Eric Kim.
FL
Frank Leein𝕏FounderHe previously led product teams at Dapper Labs working on gamification and marketplace features for NBA Top Shot and NFL ALL Day, and held roles at Opendoor developing ML pricing products and expanding business operations across multiple cities between 2016 and 2020. He has also worked at Amazon.
EK
Eric KiminFounderEric Kim held leadership roles at Amazon, including founding tech lead for SageMaker DataWrangler and responsibilities for XGBoost model deployment and government cloud infrastructure. He is now CTO of Inari, developing an AI workplace assistant for data integration and decision-making.
Investors · 8
Also in the syndicate · 6
Canada Pension Plan Investment Board (CPP Investments)Hanwha ImpactNGS SuperRCM Private Markets fund, advised by Rokos Capital Management (US) LPRivas CapitalState of Michigan Retirement System
Competitors · 8
by search overlap
Productplan149 shared keywordsProductPlan is a product management platform that combines strategic roadmapping with AI-powered customer and market research. It serves product teams across SaaS, financial services, insurance, retail, manufacturing, and government sectors who need to align cross-functional stakeholders around a shared product plan informed by customer evidence.
Airfocus138 shared keywordsairfocus is a product management platform that surfaces patterns from tickets, transcripts, and surveys to help product teams prioritize, build roadmaps, collect feedback, and make decisions. It offers enterprise-grade features and connects its strategy and roadmap data to AI tools like Claude and Copilot.
Launchnotes116 shared keywordsLaunchNotes is a platform that connects product feedback, roadmap, and release communication so stakeholders know what is shipping and why it matters. It is used by product teams to communicate product releases to customers and internal go-to-market teams.
LogRocket89 shared keywordsLogRocket provides session replay, product analytics, and AI-powered issue detection for web and mobile applications. The platform helps product teams understand user behavior, identify technical and UX problems, and monitor frontend performance.
Tempo87 shared keywordsTempo provides work management and visibility software that integrates across existing team tools and platforms to help organizations track project performance and resource capacity.
Dovetail61 shared keywordsDovetail is a customer intelligence platform that centralizes and analyzes fragmented customer feedback from multiple sources using AI to generate actionable insights across organizations.
Atlassian52 shared keywordsAtlassian offers a teamwork platform combining project planning, knowledge management, and AI orchestration tools for teams and their AI agents. Its products help organizations plan, execute, and deliver work at scale.
Productboard48 shared keywordsProductboard provides a product management platform that helps companies collect customer feedback and build better products. It serves product teams and organizations across industries globally.
Companies competing with Inari for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frankly Speaking: Why did cash-rich Insas sell Inari for ‘working capital’?theedgemalaysia.com · Jul 2026
WL council finds Inari lacking on tax abatement deal; Rolls-Royce, Saab cleared - AOLaol.com · Jul 2026Frequently asked questions
- What does Inari do?
- Inari analyzes customer feedback, support tickets, and CRM data to identify product opportunities and customer insights, automatically surfacing relevant information and linking findings to backlog items.
- Who founded Inari?
- Inari was founded by Frank Lee, Eric Kim in 2023.
- Who are Inari's investors?
- Inari's investors include Y Combinator, Flagship Pioneering.
- Where is Inari headquartered?
- Inari is headquartered in San Francisco, US.