/Companies

Hilos

AcquiredYC S21

Mexico City, MX · Founded 2021 · 5 employees · 4 known investors

Find your way into Hilos

Sign up to see every warm intro you have to Hilos

  • Paths you didn't know you had: your email and LinkedIn already hold routes to the Hilos team. We find them for you
  • 2nd- and 3rd-degree connections: the friend-of-a-friend routes that take hours to manually find through your inbox or LinkedIn
  • Answers now, not in days: momentum is everything in a raise. Skip asking around whether someone knows someone

Days of research, done the moment you sign in, with every route ranked by how warm it is.

Hilos provides a WhatsApp business platform for sales teams to capture leads, automate customer follow-ups, and close deals through WhatsApp messaging; it integrates with CRMs and marketing tools to increase conversion rates.

Also known as 1108 Tech · Instatienda · Instatienda, Quid · Quid

Founders & leadership· Y Combinator alumni (S21)

Hilos was founded in 2021 by Alfonso Lizárraga and Florian Raetzer.

ALAlfonso Lizárraga
Alfonso LizárragaCofounder at Hilos.ioAlfonso Lizárraga is a software engineer with over 8 years of experience as an individual contributor and engineering manager at companies in Mexico and the US. He founded Hilos, which provides a WhatsApp business platform for sales teams to manage leads and customer engagement through CRM integration.
FRFlorian Raetzer
Florian RaetzerCo-Founder2021–2025Before starting Hilos in 2021, Florian worked at Mexican proptech Flat.mx as an acquisitions manager and later product manager, with earlier stints at Lufthansa Innovation Hub, NeztSleep, and BMW Group. He moved into a product role focused on WhatsApp at ActiveCampaign in 2025.

Investors · 4

Related companies · 10

WhatsAppWhatsApp is a messaging and calling application that provides text, media, and voice communication services to users across 180+ countries. The app prioritizes end-to-end encryption and operates as a standalone service focused on reliable global communication.
OneSignalOneSignal provides customer engagement and messaging infrastructure that enables businesses to send personalized, omnichannel communications to their customers at scale. The platform serves mobile app developers and businesses of all sizes across industries.
AiSensyAiSensy is a WhatsApp business platform that enables companies to acquire, engage, and support customers through messaging, forms, broadcasts, and payments. The platform serves 210,000+ businesses across 68+ countries seeking to increase revenue through WhatsApp communication.
BoostlyBoostly helps restaurants acquire new customers and build loyalty through personalized text offers, automated review generation, and ROI tracking. The platform drives orders and generates five-star reviews while providing transparent reporting on marketing spend and revenue impact.
TrengoTrengo Voice is a calling feature built into the Trengo customer engagement platform that lets support teams make and receive calls with each customer's conversation history, tickets, and orders visible during the call. It offers local/national numbers, IVR menus, call routing, recordings, and AI voice agents that integrate with Trengo's inbox and automation tools.
EnveloopEnveloop provides a unified API that lets application developers send emails and text messages without integrating multiple libraries for each channel.
SleekflowSleekFlow provides an omnichannel inbox that connects shared email addresses (support@, sales@) alongside WhatsApp, SMS, and chat, with AI-assisted replies, two-way email sync, and automation for sales and support teams. It targets B2C brands managing customer communication across multiple channels in one platform.
Glowing.ioGlowing provides a messaging platform that allows brands to communicate with customers through popular mobile messaging services, targeting users who prefer text-based communication over traditional channels.
Respond.ioRespond.io is a customer conversation platform for mid-market B2C businesses that integrates omnichannel messaging, native AI agents, and CRM context into a unified system to route inbound conversations and improve conversion rates. The platform connects WhatsApp, Instagram, TikTok, email, live chat, and voice channels with CRM data and AI-driven routing to handle high-volume customer conversations.
FiboFibo provides calendar and messaging software for small to medium-sized businesses.

Companies working in the same space as Hilos.

Legal entities · 1

corporate structure
1108 Tech

In the news

Frequently asked questions

What does Hilos do?
Hilos provides a WhatsApp business platform for sales teams to capture leads, automate customer follow-ups, and close deals through WhatsApp messaging; it integrates with CRMs and marketing tools to increase conversion rates.
Who founded Hilos?
Hilos was founded by Alfonso Lizárraga, Florian Raetzer in 2021.
Who are Hilos's investors?
Hilos's investors include 500 Global, Lotux Ventures, Y Combinator, Techstars.
Where is Hilos headquartered?
Hilos is headquartered in Mexico City, MX.