Fundraising Fox

Hilos

AcquiredYC S21

Mexico City, MX · Founded 2021 · 5 employees · 3 known investors

Hilos provides a WhatsApp business platform for sales teams to capture leads, automate customer follow-ups, and close deals through WhatsApp messaging; it integrates with CRMs and marketing tools to increase conversion rates.

Also known as Instatienda · Quid

Founders & leadership· Y Combinator alumni (S21)

Hilos was founded in 2021 by Alfonso Lizárraga.

ALAlfonso Lizárraga
Alfonso LizárragaFounder
FR
Florian Raetzer

Investors · 3

Competitors · 7

by search overlap
WhatsApp22 shared keywordsWhatsApp is a messaging and calling application that provides text, media, and voice communication services to users across 180+ countries. The app prioritizes end-to-end encryption and operates as a standalone service focused on reliable global communication.
AiSensy21 shared keywordsAiSensy is a WhatsApp marketing and engagement platform, built on the official WhatsApp Business API, that lets businesses broadcast messages, run Click-to-WhatsApp ads, build chatbots, showcase catalogues, offer multi-agent live chat support, and collect payments within WhatsApp. It targets startups and growing businesses using WhatsApp for marketing, sales, and customer engagement.
Trengo18 shared keywordsTrengo Voice is a calling feature built into the Trengo customer engagement platform that lets support teams make and receive calls with each customer's conversation history, tickets, and orders visible during the call. It offers local/national numbers, IVR menus, call routing, recordings, and AI voice agents that integrate with Trengo's inbox and automation tools.
Sleekflow16 shared keywordsSleekFlow provides an omnichannel inbox that connects shared email addresses (support@, sales@) alongside WhatsApp, SMS, and chat, with AI-assisted replies, two-way email sync, and automation for sales and support teams. It targets B2C brands managing customer communication across multiple channels in one platform.
Respond.io14 shared keywordsRespond.io is a customer conversation platform that unifies messaging channels like WhatsApp, Messenger, TikTok, and email plus VoIP calls into a single team inbox that syncs with CRMs. It offers multilingual AI agents that answer enquiries, route leads, recommend products, and manage bookings to help sales and marketing teams handle high volumes of conversations.
Gallabox14 shared keywordsGallabox is a conversational commerce platform that uses AI agents across WhatsApp, web chat, social media, and voice calls to capture, qualify, follow up with, and convert leads, plus handle bookings, payments, and customer support. It serves sales, marketing, and support teams in industries such as real estate, healthcare, automotive, travel, education, and financial services, with customers across 40 countries.
Commoninja13 shared keywordsCommon Ninja provides a library of interconnected widgets that creators and businesses can add to their websites to extend functionality and build a stronger online presence. Its tools serve use cases such as e-commerce stores, portfolios, and general website enhancement.

Companies competing with Hilos for the same Google search keywords, organic and paid, via search-intersection analysis.

In the news

Frequently asked questions

What does Hilos do?
Hilos provides a WhatsApp business platform for sales teams to capture leads, automate customer follow-ups, and close deals through WhatsApp messaging; it integrates with CRMs and marketing tools to increase conversion rates.
Who founded Hilos?
Hilos was founded by Alfonso Lizárraga in 2021.
Who are Hilos's investors?
Hilos's investors include 500 Global, Lotux Ventures, Y Combinator.
Where is Hilos headquartered?
Hilos is headquartered in Mexico City, MX.