Hatch
AcquiredYC W19San Francisco, US · Founded 2018 · 73 employees · 5 known investors
Find your way into Hatch
Hatch provides an AI customer service representative platform for service businesses that handles inbound calls, SMS, and email communications to manage leads, support inquiries, and customer follow-up without requiring additional headcount.
Also known as Hatchify/Hatch
AI & Machine LearningEnterprise SoftwareSaaSSales TechB2BAIUnited States of AmericaAmerica / CanadaPartly Remote
Founders & leadership· Y Combinator alumni (W19)
Hatch was founded in 2018 by Chris Bache and Bill Violante.
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Chris BacheinFounderChris Bache cofounded Hatch in 2016 with Bill to provide AI-powered communication services for home service businesses; he has spent over a decade in the service business software space, beginning with direct work optimizing lead response and scheduling for a window and door company in Virginia.
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Bill ViolanteinFounderFounder of Hatch, a customer service platform that uses AI to handle inbound communications including calls, SMS, and email for service businesses.
Investors · 5
Y CombinatorSan Francisco · $500K
Foundation CapitalreportedSan Francisco · $250K – $15M
Kleiner PerkinsreportedMenlo Park · $500K – $15M
True VenturesreportedSan Francisco · $500K – $3M
Also in the syndicate · 1
SVB
In the news
Frequently asked questions
- What does Hatch do?
- Hatch provides an AI customer service representative platform for service businesses that handles inbound calls, SMS, and email communications to manage leads, support inquiries, and customer follow-up without requiring additional headcount.
- Who founded Hatch?
- Hatch was founded by Chris Bache, Bill Violante in 2018.
- Who are Hatch's investors?
- Hatch's investors include Y Combinator, Foundation Capital, Kleiner Perkins, True Ventures.
- Where is Hatch headquartered?
- Hatch is headquartered in San Francisco, US.


