Flowspace

Flowspace is a fulfillment and logistics provider that pairs a software platform with a network of third-party warehouses across the United States. Its platform unifies order management (OMS), inventory management (IMS), warehouse management (WMS), network optimization, EDI, and integrations with ecommerce channels, marketplaces and ERPs, giving brands real-time visibility into inventory and orders in a single system. Services span direct-to-consumer and B2B retail fulfillment, including inventory storage, pick and pack, kitting and bundling, custom packaging and branded inserts, returns support, multi-carrier rate shopping, automated freight quoting, UCC label generation, retail compliance protocols and performance reporting.

The company markets coast-to-coast warehousing that lets brands position inventory closer to demand, with FDA-registered facilities, lot and expiration tracking for regulated goods, and onboarding that includes custom SOPs, staff training and system integration. Flowspace states pick accuracy of 99.5% and an on-time ship rate of 98%, and describes offerings tailored to categories including cosmetics and skincare, health and wellness, food and beverage, sports and outdoors, pet products, and furniture and home goods. Y Combinator, where the company was part of the Summer 2017 batch, lists Flowspace as active with a team of 48.

Founding story

Ben Eachus founded Flowspace out of Y Combinator, participating in the Summer 2017 batch, with co-founder and CTO Jason Harbert. Before Flowspace, Eachus was an early employee at The Honest Company, leading supply chain operations and scaling its distribution and fulfillment network ahead of the company's IPO, and previously managed fulfillment operations at McMaster Carr; he holds an undergraduate degree from Princeton University and an MBA from UCLA Anderson. Harbert had written software for nearly two decades, leading engineering teams at Oversee.net and other internet startups, and developed early anti-spam, anti-phishing and anti-virus fingerprinting algorithms; he attended the University of Cincinnati and grew up in Wilmington, Ohio.

Business model

Flowspace operates as a technology-enabled third-party fulfillment provider: brands store inventory in Flowspace's partner warehouse network and Flowspace executes storage, picking, packing, shipping and returns while providing the software layer that manages orders, inventory and reporting. Marketing materials state there are no long-term contracts or hidden commitments, and the company cites negotiated carrier rates obtained through aggregated parcel volume as a source of customer savings.

Traction

The company states it is trusted by hundreds of growing brands and reports operational metrics of 99.5% pick accuracy and 98% on-time ship rate. Published case studies cite Reel Paper (99.9% three-month DTC revenue growth, 50% reduction in shipping time after centralizing DTC and B2B fulfillment) and Lion Pose (6x DTC revenue in three months, 3.5x storage capacity, 30% shipping time reduction). Y Combinator lists a team size of 48.

Latest developments

The current leadership team includes co-founder and CEO Ben Eachus, co-founder and CTO Jason Harbert, COO Frank Garcia, Chief Product & Marketing Officer Karen Chao, VP of Sales Erin Essman, Controller Michael Le Coz and Head of People Operations Natalie Anderson. The product set now spans DTC and B2B retail fulfillment with EDI, retail compliance, automated freight quoting and a self-service AI tool.