Firstbase

Firstbase operates a platform that lets companies procure, deploy, track, retrieve and redeploy employee equipment such as laptops, monitors, keyboards, peripherals and remote-work furniture. Customers manage the full device lifecycle from a single dashboard that records assignments, transfers and location data across countries in real time, positioned as a replacement for spreadsheet-based asset tracking.

The service covers onboarding, in-life milestones, offboarding and reuse. Equipment is held in global warehouses and shipped pre-configured so devices arrive ahead of a new hire's start date, including imaging and configuration to customer requirements. For offboarding, Firstbase automates address confirmation, dispatch of retrieval kits and shipping labels, and the associated employee follow-up, and it handles repairs by swapping broken equipment and fixing it on the back end. The platform connects to existing enterprise tooling through a directory of more than 100 applications, and supports audit trails intended for security and compliance reporting, including tracking the physical location of regulated data.

Business model

Firstbase sells a software platform combined with in-house logistics infrastructure and warehouse inventory. Customers can lease equipment, purchase it, or supply their own hardware for Firstbase to manage, giving flexibility in how procurement is financed.

Traction

The site cites 99% customer satisfaction and per-1,000-employee savings of roughly $100,000 in annual shipping costs and 5,000 labor hours per year. Case studies describe one customer managing about 4,000 laptops with two IT staff, and another reducing time spent on equipment management from 80% to about 10% of an administrator's time.