Fini
YC S22Amsterdam, NL · Founded 2022 · 14 employees · 3 known investors
Fini provides AI agents for enterprise customer support that resolve support tickets automatically across multiple languages without requiring code. The platform targets enterprises seeking to reduce support costs.
AI & Machine LearningEnterprise SoftwareFintechSaaSGenerative AIMachine LearningB2BAINetherlandsEuropePartly Remote
Founders & leadership· Y Combinator alumni (S22)
Fini was founded in 2022 by Deepak Singla, Hakim K, and Hakim Khalafi.
DS
Deepak SinglainCo-Founder & CEODeepak Singla is a co-founder of Fini who holds a bachelor's degree in mechanical engineering and a business management minor from IIT Delhi. He leads the company's product strategy in the customer interaction automation space.
HK
Hakim KinCo-Founder & CTOHakim K has worked in software engineering and analytics roles across multiple organizations and previously at Uber, where he met co-founder Deepak. He holds a master's degree in Engineering Mathematics from École Polytechnique.
HK
Hakim KhalafiFounder
Investors · 3
Funding
SEC filings, press & company announcements- Undisclosed amountseed fundingJan 2026
Matrix Partners (lead), Y Combinator
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Competitors · 10
by search overlap
Zendesk164 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Eesel92 shared keywordseesel AI builds AI "teammates" that connect to a company's tools and perform work tasks under human supervision, with autonomy increasing over time. The product targets support and enterprise teams and uses usage-based pricing tied to work completed.
Fin88 shared keywordsFin (formerly Intercom) is an AI-powered customer agent platform that handles customer service, sales, and ecommerce interactions for over 30,000 companies. The company resolves millions of conversations weekly and serves businesses across all industries seeking automated customer experience management.
Netezza65 shared keywordsIBM is a global technology company whose business spans enterprise software (including Red Hat, HashiCorp, and Confluent), IT infrastructure such as mainframes, servers, and storage, and IT consulting services. The company is also investing heavily in quantum computing and AI-based enterprise offerings, including its Lightwell open-source software security clearinghouse and the Anderon quantum wafer foundry.
Fin63 shared keywordsFin (formerly Intercom) is an AI-powered customer agent platform that handles customer service, sales, and ecommerce interactions for over 30,000 companies. The company resolves millions of conversations weekly and serves businesses across all industries seeking automated customer experience management.
OpenAI58 shared keywordsOpenAI is an AI research and deployment company focused on developing artificial general intelligence (AGI) with emphasis on safety and beneficial outcomes for humanity.
Decagon53 shared keywordsDecagon provides AI agents that enable businesses to deliver personalized customer experiences at scale. The platform targets brands seeking to implement concierge-level service for their customer base.
Lindy50 shared keywordsLindy is an AI executive assistant that manages email, schedules meetings, takes notes, and handles administrative tasks for individual professionals and teams. It integrates with email, calendar, and hundreds of third-party applications to automate workplace busywork.
Tidio48 shared keywordsTidio is a customer service platform combining a help desk with Lyro, an AI agent that automates support conversations and can be trained on verified data sources. It targets small and medium businesses looking to scale customer support while keeping responses reliable and on-brand.
Sprinklr46 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Companies competing with Fini for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
AI Customer Support Market: 46 Funding Deals (Full List 2024-2026) (2026) – New Market Pitchnewmarketpitch.com · Jul 2026Frequently asked questions
- What does Fini do?
- Fini provides AI agents for enterprise customer support that resolve support tickets automatically across multiple languages without requiring code. The platform targets enterprises seeking to reduce support costs.
- Who founded Fini?
- Fini was founded by Deepak Singla, Hakim K, Hakim Khalafi in 2022.
- Who are Fini's investors?
- Fini's investors include Kickstart Innovation, Matrix, Y Combinator.
- Where is Fini headquartered?
- Fini is headquartered in Amsterdam, NL.