Fini
YC S22Amsterdam, NL · Founded 2022 · 14 employees · 3 known investors
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1,409 people in our graph share verified history with the Fini team — schools, employers, funds. One of them is your warm intro.
David Phuunlockedknows Deepak Singla · together at PwC (overlapped)
×9knows the team · via PwC
knows the team · via Y Combinator
knows the team · via Chalmers University of Technology
Fini provides AI agents for enterprise customer support that resolve support tickets automatically across multiple languages without requiring code. The platform targets enterprises seeking to reduce support costs.
AI & Machine LearningEnterprise SoftwareFintechSaaSGenerative AIMachine LearningB2BAINetherlandsEuropePartly Remote
Founders & leadership· Y Combinator alumni (S22)
Fini was founded in 2022 by Deepak Singla, Hakim K, and Hakim Khalafi.
DS
Deepak SinglainCo-Founder & CEODeepak Singla is a co-founder of Fini who holds a bachelor's degree in mechanical engineering and a business management minor from IIT Delhi. He leads the company's product strategy in the customer interaction automation space.
HK
HK
Hakim KhalafiinCo-Founder & CTOHakim Khalafi is a machine learning engineer with 15+ years building ML, NLP, and enterprise systems at scale. He led analytics engineering and ML teams at Uber and KPN, delivered AI transformation work at Accenture, and is now developing AI agents for enterprise customer support at Fini.
Investors · 3
Funding
SEC filings, press & company announcements$3.6M disclosed across 1 round · 2026
- $3.6Mseed fundingJan 2026
Matrix Partners (lead), Y Combinator
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Competitors · 10
by search overlap
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Tidio48 shared keywordsTidio is a customer service platform combining a help desk with Lyro, an AI agent that automates support conversations and can be trained on verified data sources. It targets small and medium businesses looking to scale customer support while keeping responses reliable and on-brand.
Sprinklr46 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Companies competing with Fini for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
AI Customer Support Market: 46 Funding Deals (Full List 2024-2026) (2026) – New Market Pitchnewmarketpitch.com · Jul 2026Frequently asked questions
- What does Fini do?
- Fini provides AI agents for enterprise customer support that resolve support tickets automatically across multiple languages without requiring code. The platform targets enterprises seeking to reduce support costs.
- Who founded Fini?
- Fini was founded by Deepak Singla, Hakim K, Hakim Khalafi in 2022.
- Who are Fini's investors?
- Fini's investors include Kickstart Innovation, Matrix, Y Combinator.
- How much funding has Fini raised?
- Fini has disclosed $3.6M raised across 1 round.
- Where is Fini headquartered?
- Fini is headquartered in Amsterdam, NL.