EdSights

EdSights is a New York-based education technology company that operates an AI-powered "student voice" platform for colleges and universities. Its core product is a chatbot that engages students through personalized SMS conversations, conducting weekly check-ins and answering student questions around the clock. The conversations are structured around a pre-built framework covering four retention drivers — financial distress, academic engagement, wellness and engagement/belonging — and, on the admissions side, student goals, fears, belonging and engagement signals.

The platform converts those conversations into student-level and institution-level insights, surfacing persistence trends and flagging both completed and suggested staff interventions so administrators can direct support to specific students. EdSights also publishes the Student Voice Score (SVS), positioned as an industry-wide benchmark for student satisfaction that institutions can compare against peer institutions and break down by student demographic. Products are organized as EdSights Admit (yield/enrollment) and EdSights Retain (persistence/retention), with integrations, case studies and student voice research reports as supporting resources. EdSights states that its communications are built and managed by the company on behalf of the institution, reducing implementation and operating work for campus staff.

Founding story

EdSights was founded by sisters Claudia and Carolina Recchi, who moved from Italy to the United States for college and were first-generation U.S. college students. Their experience of how universities struggled to support students led them to build a chatbot intended to give students a voice and the support needed to navigate college, summarized by the founders as building the product they wish they had had.

Business model

EdSights sells its platform to higher education institutions, which deploy the chatbot to their own student populations; the company builds and manages the SMS communication programs on the institution's behalf, positioning the offering as an all-in-one managed software service across admissions (Admit) and retention (Retain) use cases.

Traction

The company reports more than 290 university partners, a 62% student engagement rate on its SMS channel, and a framework refined with insights from more than 1 million students. Named institutional partners referenced in customer testimonials include Missouri Western State University, Vaughn College, Southern New Hampshire, Baker University, Western Illinois University and Avila University.

Latest developments

In September 2025 EdSights announced an $80 million strategic growth investment led by JMI Equity, earmarked for product platform development and team expansion. The company continues to publish student voice research, including reports on student satisfaction at four-year public, four-year private and two-year public institutions.