Duckie
YC W24San Francisco, US · Founded 2023 · 4 employees · Hiring · 2 known investors
Duckie builds AI agents that resolve customer support tickets by taking direct actions rather than just providing information. The platform is designed for support teams to configure agents using plain English without engineering expertise.
Also known as Duckie AI · Duckie AI (formerly Musa AI)
AI & Machine LearningDeveloper ToolsEnterprise SoftwareSaaSArtificial IntelligenceGenerative AICustomer SupportOperationsAIUnited States of AmericaAmerica / Canada
Founders & leadership· Y Combinator alumni (W24)
Duckie was founded in 2023 by Valerie Li and Joel Ritossa.
VL
Valerie LiinFounderShe previously worked as a tech lead at Netflix for three years on infrastructure projects and as an engineer at LinkedIn, with a degree in Computer Science from USC.
JR
Joel Ritossain𝕏Founder & CTOHe previously worked as an AI software engineer at C3 AI building enterprise solutions, and studied computer science at Princeton, graduating in 2020.
Investors · 2
Competitors · 3
by search overlap
DuckDuckGo15 shared keywordsDuckDuckGo is a privacy-focused search engine and technology company that emphasizes user protection and data privacy in web search and AI services.
Ducky11 shared keywordsDucky is a fully managed platform that provides AI-powered search and retrieval through simple APIs, handling the full pipeline including chunking, ranking, and multi-modal search across text, images, and PDFs. It targets developers and product teams who want to add AI search and retrieval-augmented features to their applications without building the underlying infrastructure.
Amogy10 shared keywordsAmogy develops patented ammonia cracking technology that converts ammonia into electric power for hydrogen fuel cells and engines, targeting decarbonization of heavy industries including transportation and maritime. The company offers modular ammonia-to-power systems and high-efficiency catalysts as alternatives to diesel and hydrogen fuel solutions.
Companies competing with Duckie for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Duckie do?
- Duckie builds AI agents that resolve customer support tickets by taking direct actions rather than just providing information. The platform is designed for support teams to configure agents using plain English without engineering expertise.
- Who founded Duckie?
- Duckie was founded by Valerie Li, Joel Ritossa in 2023.
- Who are Duckie's investors?
- Duckie's investors include Transpose Platform Management, Y Combinator.
- Where is Duckie headquartered?
- Duckie is headquartered in San Francisco, US.