Intryc was founded by Alex Marantelos, Dimitrios Ilias, George Pastakas in 2023.

Who are Intryc's investors?

Intryc's investors include 500 Emerging Europe, Episode1, Y Combinator, e2vc, General Catalyst, ProCap Velocity, Sequoia Capital.

Where is Intryc headquartered?

Intryc is headquartered in San Francisco, US.

Intryc

YC S24

San Francisco, US · Founded 2023 · 12 employees · Hiring · 8 known investors

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Intryc provides AI-powered evaluation and quality assurance for customer support interactions at scale. The platform analyzes 100% of incoming support tickets in real-time to deliver quality metrics and customer insights, serving enterprise customer support teams.

Also known as Sentify

AI & Machine Learning Enterprise Software SaaS Customer Success Analytics Customer Support OperationsUnited States of AmericaAmerica / CanadaFully Remote

Founders & leadership· Y Combinator alumni (S24)

Intryc was founded in 2023 by Alex Marantelos, Dimitrios Ilias, and George Pastakas.

Alex Marantelos Co-Founder & CEOPreviously, he led customer success in Northern Europe at Confluent, managing relationships with major accounts, and before that built the enterprise customer success function for Navan's EMEA region.

Dimitrios Ilias Co-FounderDimitrios Ilias served as an engineer at Revolut on core banking platform development, contributed to natural language understanding work at Amazon's Alexa division, and worked on augmented reality projects at Meta's Instagram team. He is currently co-founder and CTO at Intryc.

George Pastakas Co-founder & CPOHe previously held engineering and data science roles at Pledge and led fraud detection work at Revolut.

Alexandria YipChief of Staffformer

Investors · 8

500 Emerging Europelisted by 500 Emerging EuropeAmsterdam

How we know: tech.eu · Not right? Tell us

Episode1listed by Episode1London · $317.5K – $2.5M

How we know: Episode1's portfolio page · the VCSheet dataset · open dataset · 5k.vc investor directory · Y Combinator's founder network · Not right? Tell us

Y Combinatorlisted by Y CombinatorSan Francisco · $500K

How we know: the Y Combinator directory · open dataset · 5k.vc investor directory · Not right? Tell us

e2vcreported

How we know: Y Combinator's founder network · Not right? Tell us

General CatalystreportedSan Francisco · $30M

How we know: tech.eu · Y Combinator's founder network · Not right? Tell us

ProCap VelocityreportedLynnwood

How we know: Y Combinator's founder network · Not right? Tell us

Sequoia CapitalreportedMenlo Park · $100K – $50M

How we know: tech.eu · Y Combinator's founder network · Not right? Tell us

Also in the syndicate · 1

Episode 1

Funding

SEC filings, press & company announcements

Undisclosed amountseed fundingJan 2025
500 Emerging Europe, Episode 1, General Catalyst, Sequoia
Source ↗

Source: company announcements and press reports — follow each round's link for the claim.

Images

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Companies working in the same space as Intryc.

Legal entities · 1

corporate structure

Intryc Inc.

In the news

Intryc: AI Simulations and QA for CX Teamsycombinator.com · Oct 2025

Intryc - Use AI to automate Quality Assurance for Customer Supportycombinator.com · Jul 2024

Frequently asked questions

What does Intryc do?: Intryc provides AI-powered evaluation and quality assurance for customer support interactions at scale. The platform analyzes 100% of incoming support tickets in real-time to deliver quality metrics and customer insights, serving enterprise customer support teams.
Who founded Intryc?: Intryc was founded by Alex Marantelos, Dimitrios Ilias, George Pastakas in 2023.
Who are Intryc's investors?: Intryc's investors include 500 Emerging Europe, Episode1, Y Combinator, e2vc, General Catalyst, ProCap Velocity, Sequoia Capital.
Where is Intryc headquartered?: Intryc is headquartered in San Francisco, US.