Intryc
YC S24San Francisco, US · Founded 2023 · 14 employees · Hiring · 6 known investors
Intryc provides AI-powered evaluation and quality assurance for customer support interactions at scale. The platform analyzes 100% of incoming support tickets in real-time to deliver quality metrics and customer insights, serving enterprise customer support teams.
Also known as Sentify
AI & Machine LearningEnterprise SoftwareSaaSCustomer SuccessAnalyticsCustomer SupportOperationsUnited States of AmericaAmerica / CanadaFully Remote
Founders & leadership· Y Combinator alumni (S24)
Intryc was founded in 2023 by Alex Marantelos, Dimitrios Ilias, and George Pastakas.
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Alex Marantelosin𝕏Co-founder & CEOPreviously, he led customer success in Northern Europe at Confluent, managing relationships with major accounts, and before that built the enterprise customer success function for Navan's EMEA region.
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Dimitrios IliasinCo-FounderDimitrios Ilias served as an engineer at Revolut on core banking platform development, contributed to natural language understanding work at Amazon's Alexa division, and worked on augmented reality projects at Meta's Instagram team. He is currently co-founder and CTO at Intryc.
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George Pastakasin𝕏Co-founder & CPOHe previously held engineering and data science roles at Pledge and led fraud detection work at Revolut.
Investors · 6
500 Emerging EuropeAmsterdam
Episode1London · $317.5K – $2.5M
Y CombinatorSan Francisco · $500K
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General CatalystreportedSan Francisco · $30M
Sequoia CapitalreportedMenlo Park · $4.4M – $214M
Also in the syndicate · 1
Episode 1
Funding
SEC filings, press & company announcements- Undisclosed amountseed fundingJan 2025
500 Emerging Europe, Episode 1, General Catalyst, Sequoia
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
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Competitors · 1
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Companies competing with Intryc for the same Google search keywords, organic and paid, via search-intersection analysis.
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Frequently asked questions
- What does Intryc do?
- Intryc provides AI-powered evaluation and quality assurance for customer support interactions at scale. The platform analyzes 100% of incoming support tickets in real-time to deliver quality metrics and customer insights, serving enterprise customer support teams.
- Who founded Intryc?
- Intryc was founded by Alex Marantelos, Dimitrios Ilias, George Pastakas in 2023.
- Who are Intryc's investors?
- Intryc's investors include 500 Emerging Europe, Episode1, Y Combinator, General Catalyst, Sequoia Capital.
- Where is Intryc headquartered?
- Intryc is headquartered in San Francisco, US.