Fundraising Fox

Dixa

Copenhagen, DK · 7 known investors

dixa.com

Dixa builds agentic AI and AI-powered tools for customer service, serving ecommerce brands and enterprises across multiple channels to resolve inquiries faster and scale operations.

AI & Machine LearningE-commerceSaaS

Founders & leadership

MBMads Blicher Fosselius
Mads Blicher Fosseliusin𝕏Founder & Chief Innovation OfficerAngel
JNJakob Nederby
Jakob NederbyinCo-Founder & CPTO
JPJacob Petersen
Jacob PeterseninCo-Founder & Sr. Director of Engineering
KTKrisztian Tabori
Krisztian TaboriinCo-Founder & Head of Design
CLChristian Lohmann
Christian LohmanninChief Executive Officer

Investors · 7

Funding

SEC filings, press & company announcements

Source: company announcements and press reports — follow each round's link for the claim.

Competitors · 6

by search overlap
Zendesk217 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Sprinklr165 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Hiver131 shared keywordsHiver is an AI-native customer service platform that unifies email, chat, Slack, voice, social, and WhatsApp into one workspace, with AI Agents that triage tickets, draft replies, and run multi-step resolutions across connected tools like Salesforce, Shopify, Jira, and NetSuite. It serves support teams handling complex, high-volume requests and offers both an omnichannel product and a Gmail-based helpdesk.
CX Today118 shared keywordsCX Today is an online news publication covering customer experience (CX) technology and the business communications market. It provides editorial news coverage, a media kit, and sponsored opportunities for the CX technology industry.
TextExpander111 shared keywordsTextExpander offers a text expansion tool that lets teams insert reusable snippets to save time and keep communication consistent. It serves teams such as support reps, clinicians, and recruiters.
CloudTalk110 shared keywordsCloudTalk provides an AI voice platform for global calling used by sales and support teams, offering features like parallel dialing, call routing, inbound and outbound AI voice agents, international SMS/WhatsApp messaging, and call analytics. Its cloud-based voice infrastructure supports numbers in over 160 countries for teams handling high volumes of customer conversations.

Companies competing with Dixa for the same Google search keywords, organic and paid, via search-intersection analysis.

Acquisitions · 1

Early investors' stakes continue via these deals
Solvemate

AI-based conversational software for customer service automation and insights (acquired by Dixa in 2022).

In the news

Frequently asked questions

What does Dixa do?
Dixa builds agentic AI and AI-powered tools for customer service, serving ecommerce brands and enterprises across multiple channels to resolve inquiries faster and scale operations.
Who founded Dixa?
Dixa was founded by Mads Blicher Fosselius, Jakob Nederby, Jacob Petersen, Krisztian Tabori.
Who are Dixa's investors?
Dixa's investors include Damgaard Company, Notion Capital, Project A Ventures, SEED Capital Denmark, Venture Stars, General Atlantic, Seed Capital Limited.
Where is Dixa headquartered?
Dixa is headquartered in Copenhagen, DK.