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Dixa

Copenhagen, DK · Founded 2015 · 148 employees on LinkedIn · 7 known investors

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Dixa builds agentic AI and AI-powered tools for customer service, serving ecommerce brands and enterprises across multiple channels to resolve inquiries faster and scale operations.

AI & Machine LearningE-commerceSaaS

Founders & leadership

Dixa was founded in 2015 by Mads Blicher Fosselius, Jakob Nederby, Jacob Petersen, and Krisztian Tabori.

MBMads Blicher Fosselius
Mads Blicher FosseliusFounderFounder and Chief Innovation Officer of Dixa, which builds agentic AI and AI-powered customer service tools for ecommerce brands and enterprises across multiple channels.
JNJakob Nederby
Jakob NederbyFounder
JPJacob Petersen
Jacob PetersenFounder
KTKrisztian Tabori
Krisztian TaboriFounderCo-founder and Head of Design at Dixa, a customer service platform that unifies customer conversations and applies AI, used by brands such as Paul Smith, Rapha, and MYTHERESA. He has more than 10 years of experience building and scaling software products across design, UX, product strategy, go-to-market, and branding.
CLChristian Lohmann
Christian LohmannChief Executive Officer
JV
Jacob Vous PetersenFounder
JN
Jakob Nederby NielsenFounder
MF
Mads FosseliusFounder

Investors · 7

Notion Capitallisted by Notion CapitalLondon · $1M – $100M

How we know: Notion Capital's portfolio page · dixa.com · open dataset · 5k.vc investor directory · Not right? Tell us

Project A Ventureslisted by Project A VenturesBerlin · $1.1M – $6.6M

How we know: Project A Ventures's portfolio page · dixa.com · the VCSheet dataset · Not right? Tell us

SEED Capital Denmarklisted by SEED Capital DenmarkCopenhagen · $2M – $4M

How we know: SEED Capital Denmark's portfolio page · the VCSheet dataset · open dataset · 5k.vc investor directory · Not right? Tell us

Venture Starslisted by Venture StarsMunich · $550K – $1.6M

How we know: Venture Stars's portfolio page · open dataset · 5k.vc investor directory · Not right? Tell us

General AtlanticreportedNew York · $10M – $1B

How we know: funding news · techcrunch.com · Not right? Tell us

Seed Capital LimitedreportedPort Louis

How we know: dixa.com · Not right? Tell us

Funding

SEC filings, press & company announcements

$210M disclosed across 2 of 4 rounds · 2021–2026

Source: company announcements and press reports — follow each round's link for the claim.

Related companies · 6

Zendesk New YorkThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Sprinklr, Inc.Sprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
QualtricsQualtrics is an experience management platform that lets organizations collect, analyze, and manage survey, ticket, and contact data with built-in security and compliance controls. It offers features such as sensitive data redaction, GDPR erasure handling, single sign-on and multi-factor authentication, project approval workflows, and admin reporting for enterprise customers.
HiverHiver Omni is an AI-powered omnichannel platform for customer support teams that unifies email, chat, Slack, voice, WhatsApp, and SMS into one interface, with AI agents handling complex multi-step requests and integrations pulling real-time customer data from CRM, project management, and collaboration tools. It serves support, finance, and IT teams at organizations with complex support operations.
TextExpanderTextExpander offers a text expansion tool that lets teams insert reusable snippets to save time and keep communication consistent. It serves teams such as support reps, clinicians, and recruiters.
CloudtalkCloudTalk provides an AI voice platform for global calling used by sales and support teams, offering features like parallel dialing, call routing, inbound and outbound AI voice agents, international SMS/WhatsApp messaging, and call analytics. Its cloud-based voice infrastructure supports numbers in over 160 countries for teams handling high volumes of customer conversations.

Companies working in the same space as Dixa.

Acquisitions · 1

Early investors' stakes continue via these deals
Solvemate

AI-based conversational software for customer service automation and insights (acquired by Dixa in 2022).

In the news

Dixa raises $14 million in Series A funding, led by Project A | Dixadixa.com · Feb 2026Dixa Raises $105M in Series C Funding | Dixadixa.com · Feb 2026Customer engagement platform Dixa raises $105M Series C led by General Atlantic | TechCrunchtechcrunch.com · Jul 2021

Frequently asked questions

What does Dixa do?
Dixa builds agentic AI and AI-powered tools for customer service, serving ecommerce brands and enterprises across multiple channels to resolve inquiries faster and scale operations.
Who founded Dixa?
Dixa was founded by Mads Blicher Fosselius, Jakob Nederby, Jacob Petersen, Krisztian Tabori in 2015.
Who are Dixa's investors?
Dixa's investors include Damgaard Company, Notion Capital, Project A Ventures, SEED Capital Denmark, Venture Stars, General Atlantic, Seed Capital Limited.
How much funding has Dixa raised?
Dixa has disclosed $210M raised across 2 of its 4 known rounds.
Where is Dixa headquartered?
Dixa is headquartered in Copenhagen, DK.