Dixa
Copenhagen, DK · Founded 2015 · 148 employees on LinkedIn · 7 known investors
Find your way into Dixa
129 people in our graph share verified history with the Dixa team — schools, employers, funds. One of them is your warm intro.
Jonathan W.unlockedknows Mads Fosselius · together at Copenhagen Business School (overlapped)
×9knows the team · via Copenhagen Business School
×2knows the team · via Dixa
Dixa builds agentic AI and AI-powered tools for customer service, serving ecommerce brands and enterprises across multiple channels to resolve inquiries faster and scale operations.
Founders & leadership
Dixa was founded in 2015 by Mads Blicher Fosselius, Jakob Nederby, Jacob Petersen, and Krisztian Tabori.
MB
Mads Blicher Fosseliusin𝕏Founder & Chief Innovation OfficerFounder and Chief Innovation Officer of Dixa, which builds agentic AI and AI-powered customer service tools for ecommerce brands and enterprises across multiple channels.
JN
Jakob NederbyinCo-Founder & CPTO
JP
Jacob PeterseninCo-Founder & Sr. Director of Engineering
KT
Krisztian TaboriinCo-Founder & Head of DesignCo-founder and Head of Design at Dixa, a customer service platform that unifies customer conversations and applies AI, used by brands such as Paul Smith, Rapha, and MYTHERESA. He has more than 10 years of experience building and scaling software products across design, UX, product strategy, go-to-market, and branding.
CL
Christian LohmanninChief Executive Officer
Investors · 7
Funding
SEC filings, press & company announcements$105M disclosed across 1 of 4 rounds · 2021–2026
- Undisclosed amountSeries AFeb 2026
Project A (lead)
Source ↗ - Undisclosed amountSeries CFeb 2026
General Atlantic (lead), Notion Capital, Project A Ventures, SEED Capital
Source ↗ - $105MSeries CJul 2021 · 2 sources
General Atlantic (lead)
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Competitors · 5
by search overlap
Zendesk217 shared keywordsThis is Zendesk's internal belonging/diversity and inclusion program page, not a company profile page for an external company. It describes Zendesk's internal culture initiatives and leadership development programs.
Sprinklr165 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Hiver131 shared keywordsHiver Omni is an AI-powered omnichannel platform for customer support teams that unifies email, chat, Slack, voice, WhatsApp, and SMS into one interface, with AI agents handling complex multi-step requests and integrations pulling real-time customer data from CRM, project management, and collaboration tools. It serves support, finance, and IT teams at organizations with complex support operations.
TextExpander111 shared keywordsTextExpander offers a text expansion tool that lets teams insert reusable snippets to save time and keep communication consistent. It serves teams such as support reps, clinicians, and recruiters.
CloudTalk110 shared keywordsCloudTalk provides an AI voice platform for global calling used by sales and support teams, offering features like parallel dialing, call routing, inbound and outbound AI voice agents, international SMS/WhatsApp messaging, and call analytics. Its cloud-based voice infrastructure supports numbers in over 160 countries for teams handling high volumes of customer conversations.
Companies competing with Dixa for the same Google search keywords, organic and paid, via search-intersection analysis.
Acquisitions · 1
Early investors' stakes continue via these dealsSolvemate
AI-based conversational software for customer service automation and insights (acquired by Dixa in 2022).
In the news
Frequently asked questions
- What does Dixa do?
- Dixa builds agentic AI and AI-powered tools for customer service, serving ecommerce brands and enterprises across multiple channels to resolve inquiries faster and scale operations.
- Who founded Dixa?
- Dixa was founded by Mads Blicher Fosselius, Jakob Nederby, Jacob Petersen, Krisztian Tabori in 2015.
- Who are Dixa's investors?
- Dixa's investors include Damgaard Company, Notion Capital, Project A Ventures, SEED Capital Denmark, Venture Stars, General Atlantic, Seed Capital Limited.
- How much funding has Dixa raised?
- Dixa has disclosed $105M raised across 1 of its 4 known rounds.
- Where is Dixa headquartered?
- Dixa is headquartered in Copenhagen, DK.