Credentially

Credentially provides software that automates the credentialing, pre-employment checking and ongoing compliance monitoring of healthcare workers. The platform digitises tasks that healthcare HR and recruitment teams otherwise perform manually, including identity verification, right-to-work or work-authorisation checks, criminal background screening, professional register and licence checks, reference chasing, proof of address, mandatory or required training records, and role-based compliance rules. Documents uploaded by clinicians are read and stored in a cloud database, and expiring credentials trigger automatic flags and notifications so that non-compliant staff are identified before they are placed.

The company operates separate UK and US propositions. In the UK the product covers DBS checks (new applications via uCheck and the DBS Update Service), GMC, NMC, HCPC and NHS Performers List England checks, and audit readiness against CQC and framework standards. The US version covers primary source verification, state board licensing, Nursys, SAM and OIG exclusions, NPDB/FSMB statuses and Joint Commission audit readiness. Credentially states it carries ISO 27001:2022, Cyber Essentials Plus, NHS DSP Toolkit, NHS DTAC, HIPAA-aligned, SOC 2 Type II and CREST-tested credentials, with US data residency and AES-256 encryption.

The platform integrates with recruitment and workforce systems including Bullhorn, JobAdder, Eclipse CRM, Radar LMS and Una Health, and with screening providers such as Checkr and Yoti for real-time digital ID verification. A public API and a "Credentially Connector" are also offered.

Founding story

Co-founder and CEO Dr Kit Latham, a former accident and emergency doctor at a London hospital, observed that vetting and onboarding new clinicians consumed large amounts of staff time through paper document handling, cross-checking of qualification databases and chasing references, while new hires waited weeks before being cleared to work. He assembled a team of technology and healthcare workforce experts to build a tool to streamline pre-employment checks and verification, which became Credentially.

Business model

Credentially sells a software platform to healthcare employers and staffing suppliers; the website routes prospects through a "book a demo" sales motion. Specific pricing terms are not disclosed on the sources reviewed.

Traction

Company materials report onboarding time reduced from an industry average of 60 days to approximately 5-6 days, an 80% reduction in candidate drop-out, 68% less manual admin, and 150,000+ clinicians onboarded (other pages on the site cite 113,000+ clinicians onboarded, 72,000+ documents scanned and 54,000+ clinicians using the platform). In 2022 the CEO said the platform was trusted by over 22,000 clinicians and care providers globally.

Latest developments

The company maintains a US-specific offering covering primary source verification, state board licensing, SAM/OIG exclusions and Joint Commission audit readiness, alongside its UK NHS/CQC-oriented product, and lists SOC 2 Type II, ISO 27001:2022 and US data residency among its security certifications.