Cloopen
OTC: RAASY1 known investors
Cloopen provides cloud communication products including outbound calling and engagement tools, a contact center for voice, chat, and support tickets, and APIs for SMS, voice, and contact center capabilities. It serves teams and service providers looking to integrate communication into their products and support customers across regions.
Investors · 1
Competitors · 10
by search overlap
Aircall31 shared keywordsAircall is an AI-powered cloud platform that combines intelligent voice agents, automated workflows, and real-time coaching for sales and support teams. It integrates with over 250 business applications to automate call handling, optimize routing, and provide insights from customer interactions.
CloudTalk30 shared keywordsCloudTalk provides an AI voice platform for global calling used by sales and support teams, offering features like parallel dialing, call routing, inbound and outbound AI voice agents, international SMS/WhatsApp messaging, and call analytics. Its cloud-based voice infrastructure supports numbers in over 160 countries for teams handling high volumes of customer conversations.
NanoRep26 shared keywordsGenesys provides a cloud-based platform for customer experience and contact center operations, including AI-powered tools for customer service. Its Genesys Cloud platform serves enterprises and organizations such as social enterprises and charities to manage customer and support interactions.
RingCentral25 shared keywordsRingCentral provides cloud-based unified communications and AI-powered contact center solutions for businesses, serving over 600,000 customers worldwide. The platform integrates voice, video, messaging, and conversation intelligence to enable secure, efficient enterprise communications.
Goto25 shared keywordsGoTo provides cloud-based communication and IT software, including its GoTo Connect platform for phone systems, customer experience, and AI-powered tools such as an AI receptionist. Its products serve business teams across sectors including healthcare, supporting customer engagement, appointment scheduling, and IT management.
Zoom25 shared keywordsZoom operates an AI-powered work platform for video communications and collaboration, including products such as Zoom Contact Center. It serves businesses and enterprises for remote and hybrid work communication.
Talkdesk24 shared keywordsTalkdesk is a cloud-based customer experience platform that enables organizations to optimize contact center operations, improve agent efficiency, and deliver customer service at scale. The platform serves enterprises across multiple industries seeking to automate and enhance customer interactions.
Dialpad24 shared keywordsDialpad provides a platform that transforms customer conversations into actionable intelligence for businesses. The company serves organizations seeking to improve their operations through conversation analytics and insights.
Sprinklr23 shared keywordsSprinklr provides an AI-native customer experience platform that manages feedback, customer interactions, and contact center operations across multiple channels. The platform serves large enterprises by automating feedback analysis, conversational analytics, quality management, and social listening to improve customer satisfaction and agent performance.
Cloudcall Group plc website23 shared keywordsCloudCall is a unified communications platform that integrates calling, texting, analytics, and AI-driven automation directly into ATS/CRM systems for staffing and recruiting teams. The platform serves more than 32,000 users worldwide and is designed to eliminate tool-switching and manual data entry for recruiters and staffing professionals.
Companies competing with Cloopen for the same Google search keywords, organic and paid, via search-intersection analysis.
In the news
Frequently asked questions
- What does Cloopen do?
- Cloopen provides cloud communication products including outbound calling and engagement tools, a contact center for voice, chat, and support tickets, and APIs for SMS, voice, and contact center capabilities. It serves teams and service providers looking to integrate communication into their products and support customers across regions.
- Who are Cloopen's investors?
- Cloopen's investors include Titanium Ventures.