Carrum Health, Inc.

Carrum Health, Inc. is a San Francisco-based healthcare company that operates a value-based Centers of Excellence (COE) network for specialty care. It connects self-insured employers to selected regional and national providers through bundled payment arrangements covering surgical and specialty episodes including musculoskeletal procedures, bariatric/weight loss surgery, cardiac care, cancer care and general surgery. The company describes its offering as an online marketplace for medical procedures that pairs members with vetted surgeons and coordinates the full episode of care.

Members access the benefit through their employer's health plan and use Carrum's mobile applications and concierge support to select a surgeon, plan travel and manage recovery. The company states that most patients enrolled in non-high-deductible plans incur $0 bills, that travel costs for the patient and a companion may be covered by the employer, and that all procedures carry warranties and provider accountability. Carrum reports that 30% of members who go through its program avoid an unnecessary surgery.

Carrum's technology stack includes Looker, Google BigQuery, Amazon Athena, Amazon Bedrock and Snowflake-related data tooling, and the company has stated an emphasis on AI-powered infrastructure following senior product, technology and data/AI leadership hires in 2026. Its workforce is concentrated in North America and is distributed across finance and operations (about 57%), engineering (23%) and sales and marketing (20%).

Business model

Carrum Health contracts directly with high-quality hospitals and physician groups and offers self-insured employers a bundled-payment Centers of Excellence benefit. Employers pay a negotiated bundled price per episode of care rather than fee-for-service claims, while members enrolled in non-HDHP plans generally pay $0 out of pocket and have covered travel arranged for them. The company reports that its approach can reduce employer costs by up to 45% per procedure.

Revenue is derived from self-insured employer clients who contract for the Centers of Excellence benefit and pay negotiated bundled prices for covered episodes of specialty care.

Traction

Employer clients include US Foods (approximately 20,000 employees) and Sodexo. The Android patient app has surpassed 10,000 downloads and the iOS app holds a 4.1 rating from 8 ratings. Headcount grew from roughly 149 employees in 2023 to about 255 by the first quarter of 2026, and estimated annual revenue was placed at $100M-$250M as of July 2026.

Latest developments

In August 2025 Carrum named Andrew Steinberg Chief Financial Officer and Richard Eskew Chief Legal Officer. In March 2026 it announced partnerships with Lyra Health for integrated specialty and mental health care and with Virta Health for a full-spectrum employer weight management solution. In April/May 2026 it appointed Kulesh Shanmugasundaram as Chief Product & Technology Officer and Ravi Garimella as Senior Vice President of Data and AI to scale its AI and data capabilities. Workforce data published in August 2026 reported about 255 employees and 50 active job postings.