Array

Array Behavioral Care is a virtual behavioral health provider that delivers psychiatry and therapy services across the continuum of care, spanning acute hospital settings, outpatient clinics, and patients' homes. The company describes itself as the nation's leading virtual psychiatry and therapy practice, with more than 25 years of experience in telepsychiatry, and is accredited by The Joint Commission.

Its services are organized into three product families brought together under Array CareConnect: Array OnDemand Care, providing emergency psychiatric evaluations, stabilizing treatment, consultations, and disposition recommendations in emergency departments, inpatient medical units, and crisis stabilization settings; Array Community Care, providing virtual psychiatric evaluations, therapy, medication management, and consultations for hospital-affiliated medical groups, primary care, and specialty clinics; and Array AtHome, providing ongoing virtual psychiatry and therapy with care coordination for referred and discharged patients. The stated aim is to reduce psychiatric boarding and unnecessary admissions, limit referral leakage, and support continuity between settings.

Leadership includes Shannon Werb as Chief Executive Officer, Sara Gotheridge, MD as Chief Medical Officer, Ben Schlang as Chief Financial Officer, Jason Robisch as Chief Operating Officer, Kurt Hammond as Chief Commercial Officer, Patrick Williamson as Chief Information Officer, and Loni Sabo as Chief People Officer, alongside medical directors for acute, outpatient, and at-home care.

Business model

Array contracts with healthcare organizations - hospitals, health systems, medical groups, clinics, community organizations, and payors - to embed virtual behavioral health capacity into their care settings, while also serving individual patients directly through scheduled virtual appointments, with patient testimonials referencing insurance coverage.

Traction

Array reports hospital and acute care partners, outpatient and community clinic partners, patient encounters, and covered lives among its scale indicators, and has published an outcomes analysis across a population of 5,805 patients showing sustained clinical improvement with remission and response rates.

Latest developments

In April 2025 Array launched Array CareConnect, uniting its OnDemand Care, Community Care, and AtHome product families into a single technology-enabled continuum. The company has also published research on fragmented behavioral health care, emergency department overcrowding, and care coordination, an outcomes analysis covering 5,805 patients, and a team-based solution pairing licensed therapists and psychiatrists to reduce ED boarding.