Michael Luna

Experience

1. AnyRoadGeneral Manager, Greece | Director of Customer Experiencecurrent2017 — presentSan Francisco Bay Area
2. ICPAExecutive Coach / Relational & Organizational Psychotherapistcurrent2021 — present
3. PeoplePerHour.comVP of Customer Support2013 — 2017Athens, Attiki, Greece
4. Teleperformance GreeceApple Technical Support Supervisor2011 — 2013Athens, Attiki, Greece
5. MCL International Realty GroupFounder2008 — 2012Astoria, New York
6. US AirwaysOperations Team Lead2009 — 2011Laguardia, NY
7. Go-Out NY MagazineBusiness Development Associate2006 — 2009Long Island City, New York
8. Hellas News & Diaspora FMRadio Producer & Operations Coordinator2006Astoria, New York
9. Evro Aluminum CorpHead of Human Resources2000 — 2005Brooklyn, New York
10. TCB - The Cooperative BankClient Relationship Banking Advisor1999 — 2000Boston, Massachusetts

Education

1. Cardiff University / Prifysgol CaerdyddMaster's degree, Industrial and Organizational Psychology2016 — 2018
2. ICPARelational Psychoanalysis, Psychoanalysis and Psychotherapy2019 — 2023
3. City Unity CollegeDiploma in Maritime Management, Maritime Management2013 — 2014
4. NYREINYC Real Estate, Brokers License2008
5. City University of SeattleBachelors degree, Business Administration1999 — 2007
6. American Community Schools of AthensHigh School Degree1994 — 1997
7. Aim HigherICF Coach, Coaching

Skills & more

Languages English · Greek · Spanish

• Generative AI for Everyone — DeepLearning.AI
• Generative AI for Everyone — DeepLearning.AI
• NYC Brokers License — New York State Department of State
• The 7 Secrets of Responsive Leadership (getAbstract Summary) — LinkedIn
• Leadership through Feedback — LinkedIn
• Certified Customer Success Manager (CCSM) Level 1 — SuccessHACKER
• Providing a great customer support experience — Intercom
• ChatGPT for Project Managers: 10x Your Productivity with AI — LinkedIn
• Setting up Intercom for your business — Intercom
• The 3-Minute Rule: Say Less to Get More — LinkedIn

From Michael's professional profile.

Same school

Also attended Cardiff University / Prifysgol Caerdydd40

MJMorgan JohnsonTechnology Investor at Marlin Equity PartnersAAudreyInvestment Team Member at Acadian Ventures Management, LlcJEJack EastgateInvestor at FELIX CAPITALAOAlice O'ConnorSEIS Portfolio Manager at Fuel VenturesRRebeccaInvestment Manager at BoxOne VenturesOHOliver HemmingsAnalyst at Delin Ventures

+ 34 more

Also attended City University of Seattle1

SLShara LopossaExecutive Assistant at ATW Partners

Shared employers

Also worked at AnyRoad11

JKJustin KaufenbergManaging Director at Rally Ventures Management, LlcJYJonathan YaffeInvestor at AnyRoadRRRoy RubinPartner at R-Squared VenturesGCGary ClaytonInvestor at Relay VenturesDYDaniel YaffeCo-Founder & COO at AnyRoadCCChristian CollinsChief Product Officer at AnyRoad

+ 5 more

Also worked at Teleperformance Greece7

SGSumeet GajriFounder/GP at Original CapitalIGIndy GuhaInvestor at VMG PartnersRMRafaela MartinsExecutive Assistant and Officer Manager at Indico Capital PartnersKOKristine OrtalizAdmin Assistant at Alchemist JapanAKAjit K MenonChief Operating Officer at Vivriti CapitalEHElliot HagemeijerCEO at Decubate

+ 1 more