About
Customer Experience Director and General Manager for AnyRoad's operations in Greece.
Experience
- AnyRoadGeneral Manager, Greece | Director of Customer Experiencecurrent2017 — presentSan Francisco Bay Area
- ICPAExecutive Coach / Relational & Organizational Psychotherapistcurrent2021 — present
- PeoplePerHour.comVP of Customer Support2013 — 2017Athens, Attiki, Greece
- Teleperformance GreeceApple Technical Support Supervisor2011 — 2013Athens, Attiki, Greece
- MCL International Realty GroupFounder2008 — 2012Astoria, New York
- US AirwaysOperations Team Lead2009 — 2011Laguardia, NY
- Go-Out NY MagazineBusiness Development Associate2006 — 2009Long Island City, New York
- Hellas News & Diaspora FMRadio Producer & Operations Coordinator2006Astoria, New York
- Evro Aluminum CorpHead of Human Resources2000 — 2005Brooklyn, New York
- TCB - The Cooperative BankClient Relationship Banking Advisor1999 — 2000Boston, Massachusetts
Skills & more
OperationsLeadershipHRStrategyTechnicalSupportTeamLeadershipTrainingDevelopmentBusinessDevelopmentSalesManagementClientRelationsRecruitmentBack Office OperationsBankingFinancialAdvising
+12 more
AccountManagementCashHandlingAviationOperationsCustomerExperienceProcessOptimizationAirlineIndustryOperationsManagementCommercial Real EstateBusiness DevelopmentPlanning Budgeting & ForecastingStaff RetentionLeadership DevelopmentLanguages English · Greek · Spanish
- Generative AI for Everyone — DeepLearning.AI
- Generative AI for Everyone — DeepLearning.AI
- NYC Brokers License — New York State Department of State
- The 7 Secrets of Responsive Leadership (getAbstract Summary) — LinkedIn
- Leadership through Feedback — LinkedIn
- Certified Customer Success Manager (CCSM) Level 1 — SuccessHACKER
- Providing a great customer support experience — Intercom
- ChatGPT for Project Managers: 10x Your Productivity with AI — LinkedIn
- Setting up Intercom for your business — Intercom
- The 3-Minute Rule: Say Less to Get More — LinkedIn
From Michael's professional profile.
Colleagues at AnyRoad
Aamir Farooq
VP of Engineering at AnyRoad
Bay McLaughlin
Managing Director, Lifetime Loyalty at AnyRoad
Bryan Grobstein
VP, Sales at AnyRoad
Christian Collins
Chief Product Officer at AnyRoad
Daniel Yaffe
Co-Founder & COO at AnyRoad
Jonathan Yaffe
Investor at AnyRoad
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Kiel Petersen
Global Head of Customer Growth at AnyRoad
Leah Shough
Head of Legal at AnyRoad
Frequently asked questions
- Who is Michael Luna?
- Customer Experience Director and General Manager for AnyRoad's operations in Greece.
- Where does Michael Luna work?
- Michael Luna is CX Director & General Manager, Greece at AnyRoad.
- Where did Michael Luna go to school?
- Michael Luna studied at Cardiff University / Prifysgol Caerdydd (Master's degree, Industrial and Organizational Psychology); ICPA (Relational Psychoanalysis, Psychoanalysis and Psychotherapy); City Unity College (Diploma in Maritime Management, Maritime Management).
Same school
Also attended Cardiff University / Prifysgol Caerdydd52
Morgan JohnsonTechnology Investor at Marlin Equity PartnersAudreyInvestment Team Member at Acadian Ventures Management, LlcJack EastgateInvestor at FELIX CAPITALAlice O'ConnorSEIS Portfolio Manager at Fuel VenturesCynta NyagaAssociate at Atlantica VenturesRebeccaInvestment Manager at BoxOne Ventures
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+ 46 more
Also attended City University of Seattle1
Shared employers
Also worked at AnyRoad11
Justin KaufenbergManaging Director at Rally Ventures Management, LlcJonathan YaffeInvestor at AnyRoadRoy RubinPartner at R-Squared VenturesGary ClaytonInvestor at Relay VenturesDaniel YaffeCo-Founder & COO at AnyRoadChristian CollinsChief Product Officer at AnyRoad
+ 5 more
Also worked at Teleperformance Greece9
Sumeet GajriFounder/GP at Original CapitalIndy GuhaInvestor at VMG PartnersRafaela MartinsExecutive Assistant and Officer Manager at Indico Capital PartnersVarun SadanaVice President at The Launch PlaceKristine OrtalizAdmin Assistant at Alchemist JapanMaria ZouroudiOperations Manager at Investing for Purpose AEDAKES
+ 3 more