Find your path to Anurag
119 people in our graph share verified history with Anurag — schools, employers, funds. One of them is your warm intro.
About
Anurag Kumar is Director of Digital Collections–AI Automation & Customer Engagement at Credgenics, where he leads omnichannel recovery programs for lenders using tools such as AI-led collections, voice bots, and WhatsApp engagement. He has more than 18 years of experience across collections, digital lending, and credit operations, having worked previously at Paisabazaar, GE, HDFC Bank, and Citi Bank. His background spans secured and unsecured lending portfolios across the full delinquency lifecycle, along with agency network management, collections analytics, and team leadership.
Experience
- CredgenicsDirector - Digital Collections-AI Automation & Customer Engagementcurrent2023 — presentNoida
- PaisabazaarBusiness Head Collections & Managing Largest Credit Awareness Program2022 — 2023Gurugram, Haryana, India
- PaisabazaarBusiness Head collections2021 — 2022Gurugram, Haryana, India
- KreditOneChief Executive Officer2019 — 2021Delhi, India
- RupeeRedeeHead - Collections India2016 — 2019Gurugram, Haryana, India Region
- Re:SourcesCorporate collections (B2B)2015 — 2016Gurgaon, India
- GE CapitalCollections Manager (Late Collection)2013 — 2015New Delhi Area, India
- HDFC BankRecovery Manager2010 — 2013Delhi
Skills & more
+12 more
Risk ManagementCredit CardsLoansMarket ResearchProduct DevelopmentBusiness PlanningProject ManagementTechnology IntegrationCompetitive AnalysisDigital MarketingOperations ManagementB2B IntegrationLanguages English · Hindi
- Diploma in Business Management — The ICFAI University, Tripura
From Anurag's professional profile.
Colleagues at Vivriti Capital
Frequently asked questions
- Who is Anurag Kumar?
- Anurag Kumar is Director of Digital Collections–AI Automation & Customer Engagement at Credgenics, where he leads omnichannel recovery programs for lenders using tools such as AI-led collections, voice bots, and WhatsApp engagement. He has more than 18 years of experience across collections, digital lending, and credit operations, having worked previously at Paisabazaar, GE, HDFC Bank, and Citi Bank. His background spans secured and unsecured lending portfolios across the full delinquency lifecycle, along with agency network management, collections analytics, and team leadership.
- Where does Anurag Kumar work?
- Anurag Kumar is Head - Collections at Vivriti Capital.
- Where did Anurag Kumar go to school?
- Anurag Kumar studied at The ICFAI UNIVERSITY - India (Diploma in Business Management, Business Administration and Management, General).
