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Anton Maslov

Investor

Operations at Pragmatech

Zagreb, Zagreb, Croatia

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About

Expert in Residence and operations leader specialising in customer support, talent, and operational transformation.

Experience

  1. IdealsVP Operationscurrent2020 — present
  2. IdealsHead of Talent Acquisition Operations2019 — 2020United Kingdom
  3. PragmatechVP, Talent Acquisitioncurrent2020 — present
  4. Mindy Support: Your own Remote dedicated Staff, on time and budgetOperations Director2018 — 2019
  5. VOLIACustomer Service Director2018
  6. VOLIAHead of Contact Center Department2016 — 2018
  7. Samsung ElectronicsHead of Customer Care2014 — 2016Ukraine
  8. Samsung ElectronicsHead of CallCenter2010 — 2014Ukraine
  9. Global BilgiTeam Leader2008 — 2010
  10. lifecell UkraineTeam Leader2008
  11. lifecell UkraineCC agent2006 — 2008

Skills & more

People Management13Management34Team Management83Leadership14Teamwork12Team Leadership22Strategy21Analysis16Software as a Service (SaaS)1Key Performance Indicators2Strategic Vision2Strategy Implementation2
+12 morePerformance ManagementCustomer RelationsContact CentersCustomer ServiceCall CenterOutsourcingCRMProduct ManagementCall CentersCustomer RetentionQuality AssuranceTelecommunications

Languages English · German · Russian · Ukrainian

  • Strategic Talent Acquisition (STA) — Human Capital Institute

From Anton's professional profile.

Colleagues at Pragmatech

Artem Iaremchuk
General Partner at Pragmatech
Artem Yaremchuk
Partner at Pragmatech
Bianca Vanin
Chief Operations Officer at Belveron Partners
Dima Rasnovsky
Strategy at Pragmatech
Evgenii Sergeev
Partner at Pragmatech
Evgeny
Investor at Pragmatech
Igor Sokolov
Product at Pragmatech
Julien Penalba
Security & Compliance at Pragmatech

Frequently asked questions

Who is Anton Maslov?
Expert in Residence and operations leader specialising in customer support, talent, and operational transformation.
Where does Anton Maslov work?
Anton Maslov is Operations at Pragmatech.
Where did Anton Maslov go to school?
Anton Maslov studied at National Technical University of Ukraine 'Kyiv Polytechnic Institute'​ (specialist, Economy); National Technical University of Ukraine 'Kyiv Polytechnic Institute'​ (specialist, Ecology); Klovskiy Lyceum.

Same school

Shared employers