Fundraising Fox

Anton Maslov

Investor

Operations at Pragmatech

Zagreb, Zagreb, Croatia

About

Expert in Residence and operations leader specialising in customer support, talent, and operational transformation.

Experience

  1. IdealsVP Operationscurrent2020 β€” present
  2. IdealsHead of Talent Acquisition Operations2019 β€” 2020United Kingdom
  3. PragmatechVP, Talent Acquisitioncurrent2020 β€” present
  4. Mindy Support: Your own Remote dedicated Staff, on time and budgetOperations Director2018 β€” 2019
  5. VOLIACustomer Service Director2018
  6. VOLIAHead of Contact Center Department2016 β€” 2018
  7. Samsung ElectronicsHead of Customer Care2014 β€” 2016Ukraine
  8. Samsung ElectronicsHead of CallCenter2010 β€” 2014Ukraine
  9. Global BilgiTeam Leader2008 β€” 2010
  10. lifecell UkraineTeam Leader2008
  11. lifecell UkraineCC agent2006 β€” 2008

Education

  1. National Technical University of Ukraine 'Kyiv Polytechnic Institute'​specialist, Economy2007 β€” 2009
  2. National Technical University of Ukraine 'Kyiv Polytechnic Institute'​specialist, Ecology2001 β€” 2007
  3. Klovskiy Lyceum1990 β€” 2001
  4. Klovskiy Lyceum

Skills & more

People Management13Management34Team Management83Leadership14Teamwork12Team Leadership22Strategy21Analysis16Software as a Service (SaaS)1Key Performance Indicators2Strategic Vision2Strategy Implementation2
+12 morePerformance ManagementCustomer RelationsContact CentersCustomer ServiceCall CenterOutsourcingCRMProduct ManagementCall CentersCustomer RetentionQuality AssuranceTelecommunications

Languages English Β· German Β· Russian Β· Ukrainian

  • Strategic Talent Acquisition (STA) β€” Human Capital Institute

From Anton's professional profile.

Same school

Also attended National Technical University of Ukraine 'Kyiv Polytechnic Institute'​2

Shared employers

Colleagues at Pragmatech