About
Expert in Residence and operations leader specialising in customer support, talent, and operational transformation.
Experience
- IdealsVP Operationscurrent2020 — present
- IdealsHead of Talent Acquisition Operations2019 — 2020United Kingdom
- PragmatechVP, Talent Acquisitioncurrent2020 — present
- Mindy Support: Your own Remote dedicated Staff, on time and budgetOperations Director2018 — 2019
- VOLIACustomer Service Director2018
- VOLIAHead of Contact Center Department2016 — 2018
- Samsung ElectronicsHead of Customer Care2014 — 2016Ukraine
- Samsung ElectronicsHead of CallCenter2010 — 2014Ukraine
- Global BilgiTeam Leader2008 — 2010
- lifecell UkraineTeam Leader2008
- lifecell UkraineCC agent2006 — 2008
Skills & more
People Management13Management34Team Management83Leadership14Teamwork12Team Leadership22Strategy21Analysis16Software as a Service (SaaS)1Key Performance Indicators2Strategic Vision2Strategy Implementation2
+12 more
Performance ManagementCustomer RelationsContact CentersCustomer ServiceCall CenterOutsourcingCRMProduct ManagementCall CentersCustomer RetentionQuality AssuranceTelecommunicationsLanguages English · German · Russian · Ukrainian
- Strategic Talent Acquisition (STA) — Human Capital Institute
From Anton's professional profile.
Colleagues at Pragmatech
Artem Yaremchuk
Partner at Pragmatech
Dima Rasnovsky
Strategy at Pragmatech
Evgenii Sergeev
Partner at Pragmatech
Evgeny
Investor at Pragmatech
Igor Sokolov
Product at Pragmatech
Julien Penalba
Security & Compliance at Pragmatech
Oleksandr Khlevnuk
GTM at Pragmatech
Roman Podat
COS · Investment Associate at Pragmatech
Frequently asked questions
- Who is Anton Maslov?
- Expert in Residence and operations leader specialising in customer support, talent, and operational transformation.
- Where does Anton Maslov work?
- Anton Maslov is Operations at Pragmatech.
- Where did Anton Maslov go to school?
- Anton Maslov studied at National Technical University of Ukraine 'Kyiv Polytechnic Institute' (specialist, Economy); National Technical University of Ukraine 'Kyiv Polytechnic Institute' (specialist, Ecology); Klovskiy Lyceum.
Same school
Also attended National Technical University of Ukraine 'Kyiv Polytechnic Institute'7
Sergii VasylchukFounder at EverstakeIgor PertsiyaManaging Partner at Hypra fundDanylo BorodchukFounder at LopusGregory MakodzebaFounder at ProxIlariia BelovaFounder at Tell if AIArtem TokarievPartner at 408 Ventures
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Shared employers
Also worked at Ideals5
Also worked at VOLIA1
Also worked at Samsung Electronics93
Tom DriscollPrincipal at Differential VenturesSang Won LeeEntrepreneur in Residence at Storm VenturesDavid GoldschmidtManaging Director, Head of the Fund at Samsung Catalyst FundAdry ElmiladyInvestment Principal at Samsung Catalyst FundIan ClowInvestment Director at Samsung Catalyst FundMartin ScottSenior Technical Advisor at Samsung Catalyst Fund
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