Find your path to Alexander
52 people in our graph share verified history with Alexander — schools, employers, funds. One of them is your warm intro.
About
Alexander Franke is Executive Vice President, Customer Value & Experience at Spryker, where he leads the global post-sales organization spanning Customer Success, Professional Services, Support, and Enablement. His work there has focused on establishing ARR and churn reporting, standardizing Professional Services delivery, restructuring the organization, and rebuilding the partner ecosystem, alongside applying AI to support resolution times, customer health signals, and delivery cycles. Before Spryker, he built and scaled the consulting and digital innovation business at etventure from €500k to €30M in revenue and from 3 to 150 people in under five years, prior to its acquisition by EY.
EVP Customer Value & Experience at Spryker
Intro paths
In turn, Alexander can intro founders to Spryker's investors below.
Spryker's investors · 5
Co-founders at Spryker
Experience
- SprykerExecutive Vice President, Customer Value & Experiencecurrent2025 — presentBerlin, Germany
- SprykerSenior Vice President Expert & Consulting Services and Partner Success2024 — 2025Berlin, Germany
- SprykerSenior Vice President Expert & Consulting Services2023 — 2024Berlin, Germany
- SprykerVice President Expert & Consulting Services2021 — 2023
- TruVenturo GmbHPartner2020 — 2021Berlin Area, Germany
- UPCUEFounder & CEO2017 — 2020Berlin Area, Germany
- etventureCEO & Partner2012 — 2016Berlin
- kloeckner.i GmbHManaging Director2015 — 2016Berlin Area, Germany
- F-Secure GmbHDigital Business Development Manager2010 — 2012Helsinki
- Kontoblick GmbHManager Business Development2008 — 2010
- Mieschke Hofmann und PartnerBusiness Process Integration & SOA2008
- AtempoOnline Marketing & Product Management2007 — 2008Palo Alto, California, United States
- BrainLABPurchasing Agent for IT & Electronic Components2003 — 2005Munich Area, Germany
Skills & more
+12 more
B2BAffiliate MarketingGo-to-market StrategyCompetitive AnalysisEntrepreneurshipBusiness StrategyChannel PartnersConsultingFinanceGoogle AdwordsSoftware as a Service (SaaS)BlockchainLanguages Deutsch · Englisch
From Alexander's professional profile.
Frequently asked questions
- Who is Alexander Franke?
- Alexander Franke is Executive Vice President, Customer Value & Experience at Spryker, where he leads the global post-sales organization spanning Customer Success, Professional Services, Support, and Enablement. His work there has focused on establishing ARR and churn reporting, standardizing Professional Services delivery, restructuring the organization, and rebuilding the partner ecosystem, alongside applying AI to support resolution times, customer health signals, and delivery cycles. Before Spryker, he built and scaled the consulting and digital innovation business at etventure from €500k to €30M in revenue and from 3 to 150 people in under five years, prior to its acquisition by EY.
- Where does Alexander Franke work?
- Alexander Franke is EVP Customer Value & Experience at Spryker.
- Where did Alexander Franke go to school?
- Alexander Franke studied at Stuttgart Media University (B.Sc., Information Systems / Wirtschaftsinformatik).
Same school
Shared employers
Also worked at TruVenturo GmbH17
+ 11 more
Also worked at etventure12
+ 6 more
