Zaapi
Singapore, SG · 3 known investors
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Kike Mirallesunlockedknows Wilfried Buiron ⚡ · together at McKinsey & Company (overlapped)
knows the team · via University of Warwick
×5knows the team · via McKinsey & Company
×4knows the team · via Entrepreneur First
knows the team · via Schwarzman Scholars
Zaapi is a no-code workflow automation platform that routes customer conversations and tickets across multiple channels to appropriate teams using AI agents and smart routing rules. The platform helps businesses automate customer interactions, from Facebook comments to support tickets, with features like auto-assignment, labeling, and out-of-office responses.
Founders & leadership
WB
Wilfried Buiron ⚡inFounder & CEOWilfried Buiron is a Singapore-based founder who previously launched Atelier Wen, a luxury watch brand. He is currently building Zaapi, an AI-powered customer experience platform for e-commerce.
Investors · 3
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Frequently asked questions
- What does Zaapi do?
- Zaapi is a no-code workflow automation platform that routes customer conversations and tickets across multiple channels to appropriate teams using AI agents and smart routing rules. The platform helps businesses automate customer interactions, from Facebook comments to support tickets, with features like auto-assignment, labeling, and out-of-office responses.
- Who founded Zaapi?
- Zaapi was founded by Wilfried Buiron ⚡.
- Who are Zaapi's investors?
- Zaapi's investors include 1982 Ventures, Kaya Founders, Flourish Ventures.
- Where is Zaapi headquartered?
- Zaapi is headquartered in Singapore, SG.