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Zaapi

Singapore, SG · 4 known investors

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Zaapi is a no-code workflow automation platform that routes customer conversations and tickets across multiple channels to appropriate teams using AI agents and smart routing rules. The platform helps businesses automate customer interactions, from Facebook comments to support tickets, with features like auto-assignment, labeling, and out-of-office responses.

Founders & leadership

WBWilfried Buiron ⚡
Wilfried Buiron ⚡Founder & CEOWilfried Buiron is a Singapore-based founder who previously launched Atelier Wen, a luxury watch brand. He is currently building Zaapi, an AI-powered customer experience platform for e-commerce.

Investors · 4

Frequently asked questions

What does Zaapi do?
Zaapi is a no-code workflow automation platform that routes customer conversations and tickets across multiple channels to appropriate teams using AI agents and smart routing rules. The platform helps businesses automate customer interactions, from Facebook comments to support tickets, with features like auto-assignment, labeling, and out-of-office responses.
Who founded Zaapi?
Zaapi was founded by Wilfried Buiron ⚡.
Who are Zaapi's investors?
Zaapi's investors include 1982 Ventures, Kaya Founders, Partech Ventures, Flourish Ventures.
Where is Zaapi headquartered?
Zaapi is headquartered in Singapore, SG.