Vambe

Vambe AI, Inc. develops an AI-native conversational commerce platform that lets mid-sized and large business-to-consumer companies deploy AI agents across their go-to-market funnel. The platform centralizes customer conversations from WhatsApp, Instagram, Facebook Messenger, TikTok, email, webchat and phone calls into a single system, and its agents qualify leads, answer objections, book and confirm appointments, update CRM records, process payments, nurture opportunities and handle post-sale support. Agents process text, voice messages and documents, and hand off conversations to human staff, who work alongside the agents in the same interface.

The product is offered as a no-code platform organized into modules: the core Vambe conversation platform, Vambe Ads for campaign creation, and Vambe Service for post-sale and support routing with intelligent assignment. An assistant called PandAI allows users to edit conversation flows, build new assistants and funnel stages from natural-language instructions, and trace the origin of AI answers across conversations. Integrations include CRMs and commerce tools such as Shopify, HubSpot and Pipedrive, calendar syncing with Google and Outlook, and telephony via Twilio; a mobile app for iOS/Android-side access is distributed on Google Play and requires an account created on the web platform. The company states SOC 2 and ISO 27001 compliance.

Beyond software, Vambe positions itself as delivering strategic consulting, training, change management, personalization work and continuous support so customers can implement agents reliably, with the company claiming measurable commercial results within weeks of deployment.

Founding story

Nicolás Camhi, an industrial engineering graduate of Pontificia Universidad Católica de Chile who participated in UC Berkeley SCET's Startup Semester in 2018, partnered with civil engineers Matías Pérez Pefaur and Diego Chahuán Luhrs. The team first built debt-collection software; after difficulties with that product they found they could collect debt via WhatsApp using AI, and in early 2024 pivoted to an AI-based business communication platform based on feedback from Latin American customers, creating Vambe. Camhi serves as CEO handling executive duties, sales, investor relations and team management; Pérez Pefaur leads AI and product; Chahuán oversees technology, scalability and operations.

Business model

B2B software platform sold to companies that manage high volumes of customer conversations, bundled with implementation services including consulting, onboarding, training, change management and ongoing support. The Google Play listing indicates in-app purchases and requires an account created on vambe.ai.

Recurring revenue from platform subscriptions, tracked by the company in ARR terms, complemented by implementation and support services.

Traction

The company reported more than 1,700 onboarded customers at the time of its Series A and over 1,000 mid-market companies on its English-language site, while its Spanish site cites more than 2,300 companies. Headcount grew from 22 to more than 80 people, with average revenue growth of about 17% month over month since early 2025. Earlier, at Berkeley SkyDeck Batch 18, ARR scaled from $24,000 to $500,000 in five months, the highest ARR in the batch. Customer results cited include Reuse (70% higher conversion, 220% more sales), Global66 (60,000+ monthly conversations, 4x better contactability), Universidad Adolfo Ibáñez (enrollments sold entirely via AI, 70% more qualified leads), and automotive groups Americar in Chile and Autocom in Mexico (conversion improvements up to 30%). The Android app has over 1,000 downloads.

Latest developments

On 2025-12-03 Vambe announced a $14 million Series A led by Monashees with Cathay Latam, Atlantico, Tekton Ventures and existing investors Chile Ventures, SkyDeck Berkeley, Nazca and M13. Simón Borrero, co-founder and CEO of Rappi, joined the board, and Jaime Arrieta (Buk), Guillermo Gómez (CRO of Flash) and Ignacio Canals (co-founder of Galgo) joined as advisors and investors. Capital is earmarked for scaling Chile and Mexico, launching Brazil in the first half of 2026, doubling the engineering team, and developing an Agent-to-Agent Recommendation Ad Engine. A mobile app release (version 1.3.0) added Vambe Phone calling through Twilio and WhatsApp, lead scoring and ticket status management.