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Thematic
YC S17Auckland, NZ · Founded 2017 · 20 employees · 3 known investors
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Thematic provides a customer intelligence platform for enterprise customer experience (CX) teams, turning customer feedback into traceable reporting and a grounded data foundation for AI agents. It serves large enterprises and reports outcomes such as NPS improvements and measurable revenue impact.
Also known as Thematic Analysis, Inc.
AI & Machine LearningData & InfrastructureEnterprise SoftwareMarketing TechSaaSB2BAINew ZealandOceaniaFully Remote
Founders & leadership· Y Combinator alumni (S17)
Thematic was founded in 2017 by Alyona Medelyan and Nathan Holmberg.
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Alyona MedelyanCo-Founder and CEOAlyona Medelyan holds a Ph.D. in Natural Language Processing and founded Thematic, which provides AI-powered analysis of customer feedback to help companies understand and improve customer experience. She has published research in NLP that has been widely cited in academic literature.
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Aaron GloverLead Engineer
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Nigel WarrenDirector of Product \u0026 UX
Investors · 3
AirTree Ventureslisted by AirTree VenturesSydney · $132K – $16.5M
How we know: Y Combinator's founder network · Not right? Tell us
Y Combinatorlisted by Y CombinatorSan Francisco · $500K
How we know: the Y Combinator directory · open dataset · 5k.vc investor directory · Not right? Tell us
Susa VenturesreportedSan Francisco · $1M – $5M
How we know: Y Combinator's founder network · Not right? Tell us
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Companies working in the same space as Thematic.
Legal entities · 1
corporate structureThematic Analysis, Inc.
Frequently asked questions
- What does Thematic do?
- Thematic provides a customer intelligence platform for enterprise customer experience (CX) teams, turning customer feedback into traceable reporting and a grounded data foundation for AI agents. It serves large enterprises and reports outcomes such as NPS improvements and measurable revenue impact.
- Who founded Thematic?
- Thematic was founded by Alyona Medelyan, Nathan Holmberg in 2017.
- Who are Thematic's investors?
- Thematic's investors include AirTree Ventures, Y Combinator, Susa Ventures.
- Where is Thematic headquartered?
- Thematic is headquartered in Auckland, NZ.