/Companies

Thematic

YC S17

Auckland, NZ · Founded 2017 · 20 employees · 3 known investors

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Thematic provides feedback analytics software that unifies customer feedback from surveys, tickets, calls, reviews, and social media into a single source of truth, using natural language processing to identify themes and explain business drivers like Net Promoter Score. The platform serves customer experience and insights teams at companies across various industries.

Also known as Thematic Analysis, Inc.

Founders & leadership· Y Combinator alumni (S17)

Thematic was founded in 2017 by Alyona Medelyan and Nathan Holmberg.

AMAlyona Medelyan
Alyona MedelyanCo-Founder and CEOAlyona Medelyan holds a Ph.D. in Natural Language Processing and founded Thematic, which provides AI-powered analysis of customer feedback to help companies understand and improve customer experience. She has published research in NLP that has been widely cited in academic literature.
NHNathan Holmberg
Nathan HolmbergCTO & Co-founderNathan Holmberg is a software engineer with expertise in computer graphics, real-time systems, and interprocess communications; he has held both technical and product management roles focused on aligning technical delivery with stakeholder requirements.
AG
Aaron GloverLead Engineer
NW
Nigel WarrenDirector of Product \u0026 UX

Investors · 3

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Companies working in the same space as Thematic.

Legal entities · 1

corporate structure
Thematic Analysis, Inc.

Frequently asked questions

What does Thematic do?
Thematic provides feedback analytics software that unifies customer feedback from surveys, tickets, calls, reviews, and social media into a single source of truth, using natural language processing to identify themes and explain business drivers like Net Promoter Score. The platform serves customer experience and insights teams at companies across various industries.
Who founded Thematic?
Thematic was founded by Alyona Medelyan, Nathan Holmberg in 2017.
Who are Thematic's investors?
Thematic's investors include AirTree Ventures, Y Combinator, Susa Ventures.
Where is Thematic headquartered?
Thematic is headquartered in Auckland, NZ.